Franchise World Headquarters, LLC
Manager, Franchise Performance - Wyoming
Franchise World Headquarters, LLC, Cheyenne, Wyoming, United States, 82007
Overview
We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe. Manager Franchise Performance
Territory: Wyoming Candidates must reside in or within commuting distance to Casper, WY or Cheyenne, WY, or Laramie, WY or Rollins, WY About the Role
Reporting to the Director, Franchise Performance (DFP), the
Manager Franchise Performance
(MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP communicates the expected performance level of the locations and franchisees within their assigned territory in relation to the company\'s KPI\'s and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market. Responsibilities
Fostering and enhancing positive relationships with franchisees, serving as a business consultant and advisor in operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees\' business and financial portfolios. Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway\'s policies and procedures, analyzes sales and cost data, and provides tailored guidance for improvement. Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on KPIs, programs, and standards to promote profitable sales, increase customer traffic, and enhance average check size growth. Provide guidance and instruction on operational and food safety during monthly restaurant visits in the territory, ensuring consistency with the brand\'s policies and procedures. Record compliance, note improvements, identify opportunities, and provide recommendations after each visit. Building Relationships
Provide direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as opening of new restaurants and ownership transfers. Ensure initiatives are executed effectively to drive sales growth. Coach, counsel, influence, and motivate franchisees on a portfolio level. Develop productive working relationships with franchisees, territory team members, and Subway employees. Build relationships with franchisees through various methods such as in person, virtual meetings, territory meetings, training sessions, etc. Coach, counsel and influence franchisees to improve employee engagement and guest experience, resulting in increased traffic and sales, reduced turnover, and a better overall experience. Development
Assist the DFP and cross-functional teams with development of new restaurants, ownership transfers, evaluation of growth potential, and remodels within the territory. Work with Development team to confirm store readiness and submit photos for review. Provide information to the DFP and multi-unit owner team regarding owners\' ability to expand within the brand. Provide guidance and training during store transitions. Attend company and industry events to network and stay informed about industry trends. Self-Development
Apply designated training programs to enhance knowledge and skills. Participate in scheduled training and sessions. Travel occasionally for training as needed. Understand the purpose and benefits of new programs to influence franchisees. Qualifications
Bachelor\'s degree or equivalent with 5+ years in a multi-unit management role. Certificate programs in Franchise Management, Food Safety, Food Handling, Hospitality, or related areas are a plus. 5+ years of experience in Franchise Management with a track record of growth. 3+ years of restaurant experience preferred. Ability to set and achieve challenging goals, manage multiple tasks, and advance in franchise operations. Strong integrity, problem-solving, financial analysis, data interpretation, and communication skills. Familiar with franchise regulations and compliance; proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect). Willingness to travel within the region; flexible schedule including evenings and weekends. Valid driver\'s license, clean driving record, and reliable transportation. What we offer
Insurance Plans (Medical/Dental/Vision/Life) 401k Competitive Bonus Mobility Allowance Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time Many More... Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions. The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V
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We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe. Manager Franchise Performance
Territory: Wyoming Candidates must reside in or within commuting distance to Casper, WY or Cheyenne, WY, or Laramie, WY or Rollins, WY About the Role
Reporting to the Director, Franchise Performance (DFP), the
Manager Franchise Performance
(MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP communicates the expected performance level of the locations and franchisees within their assigned territory in relation to the company\'s KPI\'s and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market. Responsibilities
Fostering and enhancing positive relationships with franchisees, serving as a business consultant and advisor in operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees\' business and financial portfolios. Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway\'s policies and procedures, analyzes sales and cost data, and provides tailored guidance for improvement. Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on KPIs, programs, and standards to promote profitable sales, increase customer traffic, and enhance average check size growth. Provide guidance and instruction on operational and food safety during monthly restaurant visits in the territory, ensuring consistency with the brand\'s policies and procedures. Record compliance, note improvements, identify opportunities, and provide recommendations after each visit. Building Relationships
Provide direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as opening of new restaurants and ownership transfers. Ensure initiatives are executed effectively to drive sales growth. Coach, counsel, influence, and motivate franchisees on a portfolio level. Develop productive working relationships with franchisees, territory team members, and Subway employees. Build relationships with franchisees through various methods such as in person, virtual meetings, territory meetings, training sessions, etc. Coach, counsel and influence franchisees to improve employee engagement and guest experience, resulting in increased traffic and sales, reduced turnover, and a better overall experience. Development
Assist the DFP and cross-functional teams with development of new restaurants, ownership transfers, evaluation of growth potential, and remodels within the territory. Work with Development team to confirm store readiness and submit photos for review. Provide information to the DFP and multi-unit owner team regarding owners\' ability to expand within the brand. Provide guidance and training during store transitions. Attend company and industry events to network and stay informed about industry trends. Self-Development
Apply designated training programs to enhance knowledge and skills. Participate in scheduled training and sessions. Travel occasionally for training as needed. Understand the purpose and benefits of new programs to influence franchisees. Qualifications
Bachelor\'s degree or equivalent with 5+ years in a multi-unit management role. Certificate programs in Franchise Management, Food Safety, Food Handling, Hospitality, or related areas are a plus. 5+ years of experience in Franchise Management with a track record of growth. 3+ years of restaurant experience preferred. Ability to set and achieve challenging goals, manage multiple tasks, and advance in franchise operations. Strong integrity, problem-solving, financial analysis, data interpretation, and communication skills. Familiar with franchise regulations and compliance; proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect). Willingness to travel within the region; flexible schedule including evenings and weekends. Valid driver\'s license, clean driving record, and reliable transportation. What we offer
Insurance Plans (Medical/Dental/Vision/Life) 401k Competitive Bonus Mobility Allowance Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time Many More... Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions. The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V
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