Epic
Overview
As an IT Operations Technician with Epic Hosting, you will be part of the team's central nervous system—monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You\'ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. This position is based on our campus in Madison, WI, and relocation to the area is required. Relocation is reimbursed as part of the process. Please note that we recruit nationally and provide financial relocation assistance. Learn more about the team at https://careers.epic.com/Jobs/Hosting. Epic is located just outside Madison, Wisconsin, a growing tech talent market, with a campus designed to heighten productivity and collaboration.
We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career. Your merit-based compensation will reflect the impact of your work on the company and our customers. You\'ll also be eligible for annual raises and bonuses, as well as stock grants. Epic is an Equal Opportunity Employer, and diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO.
Responsibilities
Monitor the Hosting infrastructure stack and respond swiftly to problems Use investigative and troubleshooting skills across tools to identify and resolve routine and complex issues in network, hardware, virtualization, and presentation areas Communicate issues and impact to contacts from healthcare organizations Perform system builds as required
Required Qualifications
Relocation to the Madison, WI area (reimbursed) A history of academic and professional success Exceptional interpersonal, communication, initiative, and leadership abilities Available to work second or third shift hours Eligibility to work in the U.S. without sponsorship COVID-19 vaccination
Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute Knowledge of Linux, especially Ubuntu, Redhat, or CentOS CompTIA+, CCNA, Network+, or Linux+ certification Knowledge of VMware
Job details
Employment type: Full-time Location: Madison, WI (Relocation required, reimbursed)
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As an IT Operations Technician with Epic Hosting, you will be part of the team's central nervous system—monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You\'ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. This position is based on our campus in Madison, WI, and relocation to the area is required. Relocation is reimbursed as part of the process. Please note that we recruit nationally and provide financial relocation assistance. Learn more about the team at https://careers.epic.com/Jobs/Hosting. Epic is located just outside Madison, Wisconsin, a growing tech talent market, with a campus designed to heighten productivity and collaboration.
We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career. Your merit-based compensation will reflect the impact of your work on the company and our customers. You\'ll also be eligible for annual raises and bonuses, as well as stock grants. Epic is an Equal Opportunity Employer, and diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO.
Responsibilities
Monitor the Hosting infrastructure stack and respond swiftly to problems Use investigative and troubleshooting skills across tools to identify and resolve routine and complex issues in network, hardware, virtualization, and presentation areas Communicate issues and impact to contacts from healthcare organizations Perform system builds as required
Required Qualifications
Relocation to the Madison, WI area (reimbursed) A history of academic and professional success Exceptional interpersonal, communication, initiative, and leadership abilities Available to work second or third shift hours Eligibility to work in the U.S. without sponsorship COVID-19 vaccination
Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute Knowledge of Linux, especially Ubuntu, Redhat, or CentOS CompTIA+, CCNA, Network+, or Linux+ certification Knowledge of VMware
Job details
Employment type: Full-time Location: Madison, WI (Relocation required, reimbursed)
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