Sherwin-Williams
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams, Oxford, Mississippi, United States, 38655
Join to apply for the
Bilingual Customer Service Specialist (Spanish)
role at
Sherwin-Williams .
This role involves working closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, recommend the right solutions, resolve concerns, and maintain high quality and visual standards at store.
Base pay range $16.93/hr - $16.93/hr
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and consistently with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain precise work order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Tint and mix products, as needed, to customer specifications.
Stock shelves and set up displays.
Clean store equipment.
Load/unload delivery trucks.
Assist in making deliveries, as needed.
Maintain in‑stock and presentable condition of assigned areas.
Remain knowledgeable on products offered and discuss available options.
Comply with inventory control procedures.
Suggest ways to improve sales.
Minimum Requirements
Must be at least eighteen (18) years of age.
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
Must be able to read, write, comprehend, and communicate in English.
Must be able to read, write, comprehend, and communicate in Spanish.
Must have a valid, unrestricted Driver’s License.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications
Have at least a High School diploma or GED.
Have at least one (1) year experience working in a delivery, retail, or customer service position.
Have previous work experience selling paint and paint‑related products.
Have previous work experience operating tinting and mixing equipment.
About Us At Sherwin-\u00a0Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-\u00a0Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people.
Process to get Started Step 1 – Online Application: Find the role(s) that interest you on our Careers page and create a profile. Step 2 – Digital Interview: Qualified candidates will complete a digital video interview via HireVue. Step 3 – In‑Store Interview: Successful candidates will be invited to meet at a Sherwin‑Williams store. The process is designed to be completed within a few days.
Seniority level Entry level
Employment type Full‑time
Job function Sales and Customer Service
Industries Chemical Manufacturing and Manufacturing
Equal Employment Opportunity Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin‑Williams recruiting team members will never request a candidate to provide payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
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Bilingual Customer Service Specialist (Spanish)
role at
Sherwin-Williams .
This role involves working closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, recommend the right solutions, resolve concerns, and maintain high quality and visual standards at store.
Base pay range $16.93/hr - $16.93/hr
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and consistently with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain precise work order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Tint and mix products, as needed, to customer specifications.
Stock shelves and set up displays.
Clean store equipment.
Load/unload delivery trucks.
Assist in making deliveries, as needed.
Maintain in‑stock and presentable condition of assigned areas.
Remain knowledgeable on products offered and discuss available options.
Comply with inventory control procedures.
Suggest ways to improve sales.
Minimum Requirements
Must be at least eighteen (18) years of age.
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
Must be able to read, write, comprehend, and communicate in English.
Must be able to read, write, comprehend, and communicate in Spanish.
Must have a valid, unrestricted Driver’s License.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications
Have at least a High School diploma or GED.
Have at least one (1) year experience working in a delivery, retail, or customer service position.
Have previous work experience selling paint and paint‑related products.
Have previous work experience operating tinting and mixing equipment.
About Us At Sherwin-\u00a0Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-\u00a0Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people.
Process to get Started Step 1 – Online Application: Find the role(s) that interest you on our Careers page and create a profile. Step 2 – Digital Interview: Qualified candidates will complete a digital video interview via HireVue. Step 3 – In‑Store Interview: Successful candidates will be invited to meet at a Sherwin‑Williams store. The process is designed to be completed within a few days.
Seniority level Entry level
Employment type Full‑time
Job function Sales and Customer Service
Industries Chemical Manufacturing and Manufacturing
Equal Employment Opportunity Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin‑Williams recruiting team members will never request a candidate to provide payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
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