Tapestry
Kate Spade New York is a global lifestyle brand offering handbags, ready-to-wear, jewelry, footwear, home décor, and more. The information here reflects the brand’s heritage and its celebration of communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio—a global house of brands committed to stretching what’s possible. As a member of the Tapestry family, we are a global house of brands with unwavering optimism, committed to innovation and inclusion.
Job Title: Assistant Store Leader (Manager)
Primary Purpose: The successful individual will leverage their proficiency in retail to… Responsibilities
Client & Service Expert: Development of business driving initiatives that build repeat business or attract a new customer. Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories. Model and supervise the selling environment, provide consistent coaching on sales training process to ensure the highest level of customer service and sales. Leadership Presence/Steward of Talent: Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact store performance. Responsible for assuming the Store Manager role in the manager’s absence. Lead by example with the achievement of personal sales goals. Educate the team on sales plans, personal goals, measurable stats, and coach to these stats to maximize business. Ability to network in the community to ensure open positions are filled efficiently with little impact to the business. Conduct ongoing review and assessment of employee performance. Building Brand Equity: Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customers. Ensure brand and operating standards are met to support brand consistency. Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained. Communicate merchandise sell-through, stock position, business trend information, product issues, and customer feedback to Store Manager to increase customer service and sales. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing the facility. Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect inventory and assets. Accurately process all POS transactions to maintain inventory integrity. Qualifications
Minimum 3 years management experience in a comparable retail environment College degree preferred Prior luxury goods experience preferred Professional sales development and exceptional interpersonal skills Strong leadership qualities; ability to communicate effectively with all levels within the organization and to our client base Ability to analyze selling reports, identify business trends and react quickly to business needs Comfortable making decisions and mediating conflict within a team environment Proficient in Windows-based software such as Excel, Word and Outlook Physical Requirements
Available to work store schedule, including evenings and weekends Standing for extended periods Able to safely lift boxes up to 40 pounds Comfortable climbing ladders Our Competencies
Our Competencies for All Employees Courage : Provides direct, actionable feedback; addresses issues quickly; not afraid to take necessary actions. Creativity : Develops new ideas; connects unrelated concepts; adds value in brainstorming. Customer Focus : Meets customer expectations; uses customer information for improvements; builds trust and relationships. Dealing with Ambiguity : Handles change; makes decisions with incomplete information; accepts risk and uncertainty. Drive for Results : Consistently high performers; bottom-line oriented; pushes for results. Interpersonal Savvy : Relates well to diverse people; builds rapport and diplomacy to diffuse tension. Learning on the Fly : Learns quickly; embraces change; analyzes successes and failures for improvement. Our Competencies for All People Managers Strategic Agility : Anticipates future trends; develops credible visions and strategies. Developing Direct Reports and Others : Provides development opportunities; supports career goals; fosters growth. Building Effective Teams : Builds high-performing teams; fosters open dialogue and ownership. Kate Spade is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications and relevant requirements, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally protected basis. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide reasonable accommodation for disabilities or religious beliefs. If you require accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations at tapestry.com Visit Kate Spade at www.katespade.com. Work Setup
BASE PAY RANGE
$21.75 TO $28.25 Hourly General Description of Benefits: Our company offers health benefits, life and disability insurance, and a 401(k) plan with paid time off. For additional information about benefits, see the U.S. Store Compensation & Benefits information.
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Primary Purpose: The successful individual will leverage their proficiency in retail to… Responsibilities
Client & Service Expert: Development of business driving initiatives that build repeat business or attract a new customer. Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories. Model and supervise the selling environment, provide consistent coaching on sales training process to ensure the highest level of customer service and sales. Leadership Presence/Steward of Talent: Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact store performance. Responsible for assuming the Store Manager role in the manager’s absence. Lead by example with the achievement of personal sales goals. Educate the team on sales plans, personal goals, measurable stats, and coach to these stats to maximize business. Ability to network in the community to ensure open positions are filled efficiently with little impact to the business. Conduct ongoing review and assessment of employee performance. Building Brand Equity: Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customers. Ensure brand and operating standards are met to support brand consistency. Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained. Communicate merchandise sell-through, stock position, business trend information, product issues, and customer feedback to Store Manager to increase customer service and sales. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing the facility. Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect inventory and assets. Accurately process all POS transactions to maintain inventory integrity. Qualifications
Minimum 3 years management experience in a comparable retail environment College degree preferred Prior luxury goods experience preferred Professional sales development and exceptional interpersonal skills Strong leadership qualities; ability to communicate effectively with all levels within the organization and to our client base Ability to analyze selling reports, identify business trends and react quickly to business needs Comfortable making decisions and mediating conflict within a team environment Proficient in Windows-based software such as Excel, Word and Outlook Physical Requirements
Available to work store schedule, including evenings and weekends Standing for extended periods Able to safely lift boxes up to 40 pounds Comfortable climbing ladders Our Competencies
Our Competencies for All Employees Courage : Provides direct, actionable feedback; addresses issues quickly; not afraid to take necessary actions. Creativity : Develops new ideas; connects unrelated concepts; adds value in brainstorming. Customer Focus : Meets customer expectations; uses customer information for improvements; builds trust and relationships. Dealing with Ambiguity : Handles change; makes decisions with incomplete information; accepts risk and uncertainty. Drive for Results : Consistently high performers; bottom-line oriented; pushes for results. Interpersonal Savvy : Relates well to diverse people; builds rapport and diplomacy to diffuse tension. Learning on the Fly : Learns quickly; embraces change; analyzes successes and failures for improvement. Our Competencies for All People Managers Strategic Agility : Anticipates future trends; develops credible visions and strategies. Developing Direct Reports and Others : Provides development opportunities; supports career goals; fosters growth. Building Effective Teams : Builds high-performing teams; fosters open dialogue and ownership. Kate Spade is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications and relevant requirements, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally protected basis. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide reasonable accommodation for disabilities or religious beliefs. If you require accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations at tapestry.com Visit Kate Spade at www.katespade.com. Work Setup
BASE PAY RANGE
$21.75 TO $28.25 Hourly General Description of Benefits: Our company offers health benefits, life and disability insurance, and a 401(k) plan with paid time off. For additional information about benefits, see the U.S. Store Compensation & Benefits information.
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