New York Life Insurance Company
Senior Associate - Vendor Management Analyst
New York Life Insurance Company, New York, New York, us, 10261
Overview
Location Designation: Hybrid - 3 days per week As part of Technology, you will contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success. Role: Sr. Associate – Vendor Management Analyst to join Technology, Data, and AI team’s Workforce Management C4E focusing on vendor management. This role supports the end-to-end contract lifecycle— including intake, review, execution, and renewal. The Sr. Associate will partner across Technology, Data and AI departments, plus Finance and Procurement to maintain a seamless contract pipeline and ensure compliance with internal governance and external regulatory standards. The role also aids process improvement and tool adoption, helping ensure a smooth transition to a new contract management tool. What You’ll Do
Contract Lifecycle Management
Maintain and manage the contract pipeline (MSAs, SOWs, renewals, amendments, terminations), ensuring visibility and timeliness across the portfolio. Perform process redesign of contract review process in partnership with Workforce C4E Lead. Manage day-to-day administration of New York Life’s third-party operations team (TPOT), ensuring proper documentation, review cycles, and approvals. Monitor the fulfillment of contractual obligations, track milestones/deliverables, and oversee correspondence with contracting parties. Support the maintenance of the contract repository for recurring and one-time deliverables, ensuring accuracy and accessibility. Facilitate seamless contract workflow transitions as the organization implements a new contract management tool (e.g., Levelpath). Governance & Risk
Develop, define, and document communication and escalation processes to ensure contract issues are surfaced and resolved quickly. Ensure compliance with NYL’s vendor management governance, regulatory, and financial standards. Identify opportunities to gain efficiencies within the Technology Group’s vendor partnerships and streamline contract administration practices. Partner with stakeholders to ensure adherence to key risk and compliance guardrails during contract execution. Performance Assessment
Lead the end-to-end vendor performance assessment program, including survey creation, management, and execution across strategic suppliers. Analyze survey data to generate performance insights, trends, and benchmarks. Monitor progress on supplier action items and provide ongoing updates to technology leadership, ensuring accountability and continuous improvement. Stakeholder Engagement
Partner with Portfolio and VS leads to ensure contracts support operational needs and technology priorities. Collaborate with Procurement, Finance, and Legal to coordinate contract reviews, approvals, and escalations through the Third-Party Operations Team for labor contracts. Provide regular updates to stakeholders on contract status, risks, and pipeline health. What You’ll Bring
5+ years of experience in contract lifecycle management, vendor management, or procurement operations. Familiarity with contract governance processes (MSAs, SOWs, SLAs, renewals). Hands-on experience with contract management systems. Strong organizational and documentation skills; able to manage multiple contracts and deadlines simultaneously. Strong interpersonal skills with the ability to engage Finance, Procurement, Technology leaders, and vendors. Excellent analytical, problem-solving, and communication skills. Nice to Have
Prior experience in financial services or regulated environments. Knowledge of vendor performance management and supplier financial accountability practices. Exposure to process improvement and tooling Pay Transparency
Salary Range: $79,000-$113,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors including experience, skills, qualifications, and job location. Employees may also be eligible for an annual discretionary bonus and participate in an incentive program. Company Overview
New York Life has an 180-year legacy of purpose and integrity. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in our values. Our diverse business portfolio creates opportunities to make a difference across industries and communities, inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. As a Fortune 100 mutual company, we offer opportunities to grow skills, contribute to meaningful work, and deliver solutions that matter. Our Benefits
We provide a full package of benefits for employees with offerings including leave programs, adoption assistance, and student loan repayment programs. Details are available on our Benefits Site. Our Commitment to Inclusion
New York Life is committed to fostering an inclusive workplace rooted in humanity and integrity. We value diverse perspectives and experiences and aim to create an environment where every employee can contribute their best. We are recognized by Fortune as one of World’s Most Admired Companies and support community programs, including employee giving and volunteerism. To learn more about career opportunities, visit the Careers page at www.NewYorkLife.com. Visit our LinkedIn and Newsroom to see how we are evolving to meet client and employee needs. Job Requisition ID: 92680
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Location Designation: Hybrid - 3 days per week As part of Technology, you will contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success. Role: Sr. Associate – Vendor Management Analyst to join Technology, Data, and AI team’s Workforce Management C4E focusing on vendor management. This role supports the end-to-end contract lifecycle— including intake, review, execution, and renewal. The Sr. Associate will partner across Technology, Data and AI departments, plus Finance and Procurement to maintain a seamless contract pipeline and ensure compliance with internal governance and external regulatory standards. The role also aids process improvement and tool adoption, helping ensure a smooth transition to a new contract management tool. What You’ll Do
Contract Lifecycle Management
Maintain and manage the contract pipeline (MSAs, SOWs, renewals, amendments, terminations), ensuring visibility and timeliness across the portfolio. Perform process redesign of contract review process in partnership with Workforce C4E Lead. Manage day-to-day administration of New York Life’s third-party operations team (TPOT), ensuring proper documentation, review cycles, and approvals. Monitor the fulfillment of contractual obligations, track milestones/deliverables, and oversee correspondence with contracting parties. Support the maintenance of the contract repository for recurring and one-time deliverables, ensuring accuracy and accessibility. Facilitate seamless contract workflow transitions as the organization implements a new contract management tool (e.g., Levelpath). Governance & Risk
Develop, define, and document communication and escalation processes to ensure contract issues are surfaced and resolved quickly. Ensure compliance with NYL’s vendor management governance, regulatory, and financial standards. Identify opportunities to gain efficiencies within the Technology Group’s vendor partnerships and streamline contract administration practices. Partner with stakeholders to ensure adherence to key risk and compliance guardrails during contract execution. Performance Assessment
Lead the end-to-end vendor performance assessment program, including survey creation, management, and execution across strategic suppliers. Analyze survey data to generate performance insights, trends, and benchmarks. Monitor progress on supplier action items and provide ongoing updates to technology leadership, ensuring accountability and continuous improvement. Stakeholder Engagement
Partner with Portfolio and VS leads to ensure contracts support operational needs and technology priorities. Collaborate with Procurement, Finance, and Legal to coordinate contract reviews, approvals, and escalations through the Third-Party Operations Team for labor contracts. Provide regular updates to stakeholders on contract status, risks, and pipeline health. What You’ll Bring
5+ years of experience in contract lifecycle management, vendor management, or procurement operations. Familiarity with contract governance processes (MSAs, SOWs, SLAs, renewals). Hands-on experience with contract management systems. Strong organizational and documentation skills; able to manage multiple contracts and deadlines simultaneously. Strong interpersonal skills with the ability to engage Finance, Procurement, Technology leaders, and vendors. Excellent analytical, problem-solving, and communication skills. Nice to Have
Prior experience in financial services or regulated environments. Knowledge of vendor performance management and supplier financial accountability practices. Exposure to process improvement and tooling Pay Transparency
Salary Range: $79,000-$113,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors including experience, skills, qualifications, and job location. Employees may also be eligible for an annual discretionary bonus and participate in an incentive program. Company Overview
New York Life has an 180-year legacy of purpose and integrity. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in our values. Our diverse business portfolio creates opportunities to make a difference across industries and communities, inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. As a Fortune 100 mutual company, we offer opportunities to grow skills, contribute to meaningful work, and deliver solutions that matter. Our Benefits
We provide a full package of benefits for employees with offerings including leave programs, adoption assistance, and student loan repayment programs. Details are available on our Benefits Site. Our Commitment to Inclusion
New York Life is committed to fostering an inclusive workplace rooted in humanity and integrity. We value diverse perspectives and experiences and aim to create an environment where every employee can contribute their best. We are recognized by Fortune as one of World’s Most Admired Companies and support community programs, including employee giving and volunteerism. To learn more about career opportunities, visit the Careers page at www.NewYorkLife.com. Visit our LinkedIn and Newsroom to see how we are evolving to meet client and employee needs. Job Requisition ID: 92680
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