Brother USA
Company Overview
Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award‑winning printers, sewing machines, P‑touch labelers, and more. Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey. BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brother’s Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru.
Why Work at Brother? Brother has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer‑centric, and socially responsible. We value work‑life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year‑round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self‑paced learning.
Role Overview The
Supply Planner
is responsible for ensuring the efficient and effective flow of products through the supply chain, optimizing inventory levels and meeting customer service targets, while analyzing supply chain risks. This role involves supply planning, inventory management, and collaboration with cross‑functional teams such as Demand Planning, Product Marketing, Manufacturing, Logistics, Order Management, and Sales. The
Supply Planner
analyzes data, monitors key performance indicators, and uses planning tools to create supply plans that support business goals while minimizing costs and stockouts.
Duties & Responsibilities Supply Planning
Release monthly purchase orders to Brother’s factories in accordance with demand, lead time, and optimal safety stock levels.
Collaborate with factories to understand monthly capacity, bottlenecks or constraints, and phase purchase orders to account for peak season and holiday downtime at the factories.
Provide feedback & input into S&OP for any constraints to the forecast.
Manage a balanced network of inventory across Brother’s three distribution centers in the US, re‑routing or using warehouse transfers and out‑of‑footprint shipping where necessary.
Work within Brother’s SAP ERP system to set and maintain optimized planning parameters, streamlining the monthly buy plan as much as possible.
Partner with Product Marketing on new item set up, info records, and material master, coordinate transition management and new product development launches.
Track inbound containers to ensure accurate arrivals to warehouses and timely fulfillment of SKUs with projected shortages.
Coordinate with Order Management on customer order fulfillment if assistance is needed with allocation, out‑of‑footprint shipping, or arrival timing from factory.
Reporting and Analysis
Enhance supply chain efficiency by analyzing data, reporting, and managing KPIs.
Report customer fill rate weekly, including root cause analysis for top inventory shortages and corrective action.
Build inventory projections for your Division and Categories for a rolling 12‑month period.
Track adherence to inventory coverages, highlighting both shortages and top excess inventory SKUs and a corrective action.
Pull monthly purchase order details to the factory to create a Cash Flow report for treasury and accounting.
Track backorders and publish recovery timing to cross‑functional partners in Sales and Order Management.
Education
Bachelor’s Degree (or equivalent experience) in Business, Logistics, Supply Chain, or related field
Experience
3+ years of experience in Supply Chain Management, Inventory Management, Procurement, and Demand Planning.
Licenses/Certifications
APICS or ISM Certification such as CSCP, CPIM, and/or CPSM – Preferred.
Software/Technical Skills
Data Analysis and Forecasting tools with the ability to develop actionable insights from data (Excel, SAP, Tableau, etc.) – Preferred.
Other Skills, Knowledge, & Abilities
Inventory Management Skills.
Strong understanding of S&OP processes.
Excellent mathematical and analytical skills.
Interpersonal skills and ability to build and improve trusting relationships.
Strong attention to detail.
Additional Details For This Role This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by your manager.
Base Salary
The targeted base salary range for this position is $68,000 – $80,000 per year.
Base salary is determined by the education, experience, knowledge, skills, and abilities of the successful candidate, as well as factors such as internal equity, cost of labor in the hiring location, and alignment with market data.
The base salary accounts for the entirety of the on‑target earnings for this role. No additional incentives or variable pay are applicable.
Our Benefits We offer a comprehensive benefits package with diverse plan options to meet your family’s needs, including health, vision, and dental insurance—all effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. Details are available at https://mybenefits.nfp.com/Brother/2025/guidebook/.
Our Mission, Vision & Culture Our mission is to live our “at your side” promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers – accountability, authenticity, boldness, and excellence – to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed.
About Where We Work Brother’s corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet – equivalent to 26 football fields – and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always “at your side” for our customers.
Equal Opportunity Employer (EOE) Statement Brother International Corporation ("Brother") is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, disability, or any other characteristic protected by applicable local, state or federal laws. Brother is committed to providing reasonable accommodations to individuals with disabilities throughout the application or interview process. If you need an accommodation, please contact us at eoe_applicant_accommodations@brother.com.
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Why Work at Brother? Brother has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer‑centric, and socially responsible. We value work‑life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year‑round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self‑paced learning.
Role Overview The
Supply Planner
is responsible for ensuring the efficient and effective flow of products through the supply chain, optimizing inventory levels and meeting customer service targets, while analyzing supply chain risks. This role involves supply planning, inventory management, and collaboration with cross‑functional teams such as Demand Planning, Product Marketing, Manufacturing, Logistics, Order Management, and Sales. The
Supply Planner
analyzes data, monitors key performance indicators, and uses planning tools to create supply plans that support business goals while minimizing costs and stockouts.
Duties & Responsibilities Supply Planning
Release monthly purchase orders to Brother’s factories in accordance with demand, lead time, and optimal safety stock levels.
Collaborate with factories to understand monthly capacity, bottlenecks or constraints, and phase purchase orders to account for peak season and holiday downtime at the factories.
Provide feedback & input into S&OP for any constraints to the forecast.
Manage a balanced network of inventory across Brother’s three distribution centers in the US, re‑routing or using warehouse transfers and out‑of‑footprint shipping where necessary.
Work within Brother’s SAP ERP system to set and maintain optimized planning parameters, streamlining the monthly buy plan as much as possible.
Partner with Product Marketing on new item set up, info records, and material master, coordinate transition management and new product development launches.
Track inbound containers to ensure accurate arrivals to warehouses and timely fulfillment of SKUs with projected shortages.
Coordinate with Order Management on customer order fulfillment if assistance is needed with allocation, out‑of‑footprint shipping, or arrival timing from factory.
Reporting and Analysis
Enhance supply chain efficiency by analyzing data, reporting, and managing KPIs.
Report customer fill rate weekly, including root cause analysis for top inventory shortages and corrective action.
Build inventory projections for your Division and Categories for a rolling 12‑month period.
Track adherence to inventory coverages, highlighting both shortages and top excess inventory SKUs and a corrective action.
Pull monthly purchase order details to the factory to create a Cash Flow report for treasury and accounting.
Track backorders and publish recovery timing to cross‑functional partners in Sales and Order Management.
Education
Bachelor’s Degree (or equivalent experience) in Business, Logistics, Supply Chain, or related field
Experience
3+ years of experience in Supply Chain Management, Inventory Management, Procurement, and Demand Planning.
Licenses/Certifications
APICS or ISM Certification such as CSCP, CPIM, and/or CPSM – Preferred.
Software/Technical Skills
Data Analysis and Forecasting tools with the ability to develop actionable insights from data (Excel, SAP, Tableau, etc.) – Preferred.
Other Skills, Knowledge, & Abilities
Inventory Management Skills.
Strong understanding of S&OP processes.
Excellent mathematical and analytical skills.
Interpersonal skills and ability to build and improve trusting relationships.
Strong attention to detail.
Additional Details For This Role This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by your manager.
Base Salary
The targeted base salary range for this position is $68,000 – $80,000 per year.
Base salary is determined by the education, experience, knowledge, skills, and abilities of the successful candidate, as well as factors such as internal equity, cost of labor in the hiring location, and alignment with market data.
The base salary accounts for the entirety of the on‑target earnings for this role. No additional incentives or variable pay are applicable.
Our Benefits We offer a comprehensive benefits package with diverse plan options to meet your family’s needs, including health, vision, and dental insurance—all effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. Details are available at https://mybenefits.nfp.com/Brother/2025/guidebook/.
Our Mission, Vision & Culture Our mission is to live our “at your side” promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers – accountability, authenticity, boldness, and excellence – to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed.
About Where We Work Brother’s corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet – equivalent to 26 football fields – and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always “at your side” for our customers.
Equal Opportunity Employer (EOE) Statement Brother International Corporation ("Brother") is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, disability, or any other characteristic protected by applicable local, state or federal laws. Brother is committed to providing reasonable accommodations to individuals with disabilities throughout the application or interview process. If you need an accommodation, please contact us at eoe_applicant_accommodations@brother.com.
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