ForgeFit
Join to apply for the
Remote Customer Service Specialist
role at
ForgeFit 2 days ago Be among the first 25 applicants Join to apply for the
Remote Customer Service Specialist
role at
ForgeFit Get AI-powered advice on this job and more exclusive features. Job Title : Remote Customer Service Specialist Company:
ForgeFit Location:
Remote (U.S. Based) Employment Type:
Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. About the Role As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. What You’ll Do Respond to customer inquiries via phone, email, and chat with professionalism and care Help customers with orders, shipping questions, product details, and troubleshooting Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams Keep accurate records of customer interactions using CRM Proactively follow up on customer needs and ensure satisfaction Maintain up-to-date knowledge of ForgeFit’s product lines and service policies What We’re Looking For 1+ years of experience in a customer service, support, or client-facing role Strong communication and problem-solving skills Ability to stay organized and manage multiple priorities Comfortable using CRM or support tools A positive attitude and genuine desire to help others Interest in fitness or familiarity with gym equipment is a plus What We Offer Competitive hourly pay based on experience Comprehensive benefits including health, dental, vision, 401k, and paid time off 100% remote work with a collaborative and supportive team Ongoing training and opportunities for career growth The chance to support a brand that makes a real impact in the fitness world Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales, General Business, and Education Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing Referrals increase your chances of interviewing at ForgeFit by 2x Get notified about new Customer Service Specialist jobs in
Columbus, OH . Customer Service Representative - State Farm Agent Team Member
Columbus, OH $40,000.00-$60,000.00 2 months ago Customer Service Representative - State Farm Agent Team Member
Canal Winchester, OH $40,000.00-$50,000.00 8 months ago Customer Service Representative - State Farm Agent Team Member
Grove City, OH $42,000.00-$75,000.00 1 year ago Customer Service Representative - State Farm Agent Team Member
Canal Winchester, OH $35,000.00-$45,000.00 6 months ago Customer Services Specialist (20/24 hrs.) - Franklinton Branch
Customer Service Representative - Plato's Closet Columbus
Customer Service Representative - 2nd Shift
Columbus, OH $3,200.00-$5,000.00 1 week ago Customer Services Specialist (20/24 hrs.) - South High Branch
Columbus, OH $58,000.00-$63,000.00 4 weeks ago Customer Services Specialist (20/24 hrs.) - Driving Park Branch
Customer Service Representative - Plato's Closet Grove City
eCommerce Customer Service Representative
Columbus, OH $50,000.00-$55,000.00 1 week ago Customer Service Representative - New Uses
Customer Service -- Domain Name Specialist
Customer Service Representative - Plato's Closet Reynoldsburg
Customer Services Specialist (28 hrs.) - Southeast Branch
Customer Relations Representative - State Farm Agent Team Member
Powell, OH $45,000.00-$65,000.00 6 months ago Customer Service Representative - State Farm Agent Team Member
Lewis Center, OH $40,000.00-$55,000.00 10 months ago Columbus, OH $57,000.00-$65,000.00 1 week ago Customer Service Representative - Plato's Closet Westerville
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Remote Customer Service Specialist
role at
ForgeFit 2 days ago Be among the first 25 applicants Join to apply for the
Remote Customer Service Specialist
role at
ForgeFit Get AI-powered advice on this job and more exclusive features. Job Title : Remote Customer Service Specialist Company:
ForgeFit Location:
Remote (U.S. Based) Employment Type:
Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. About the Role As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. What You’ll Do Respond to customer inquiries via phone, email, and chat with professionalism and care Help customers with orders, shipping questions, product details, and troubleshooting Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams Keep accurate records of customer interactions using CRM Proactively follow up on customer needs and ensure satisfaction Maintain up-to-date knowledge of ForgeFit’s product lines and service policies What We’re Looking For 1+ years of experience in a customer service, support, or client-facing role Strong communication and problem-solving skills Ability to stay organized and manage multiple priorities Comfortable using CRM or support tools A positive attitude and genuine desire to help others Interest in fitness or familiarity with gym equipment is a plus What We Offer Competitive hourly pay based on experience Comprehensive benefits including health, dental, vision, 401k, and paid time off 100% remote work with a collaborative and supportive team Ongoing training and opportunities for career growth The chance to support a brand that makes a real impact in the fitness world Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales, General Business, and Education Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing Referrals increase your chances of interviewing at ForgeFit by 2x Get notified about new Customer Service Specialist jobs in
Columbus, OH . Customer Service Representative - State Farm Agent Team Member
Columbus, OH $40,000.00-$60,000.00 2 months ago Customer Service Representative - State Farm Agent Team Member
Canal Winchester, OH $40,000.00-$50,000.00 8 months ago Customer Service Representative - State Farm Agent Team Member
Grove City, OH $42,000.00-$75,000.00 1 year ago Customer Service Representative - State Farm Agent Team Member
Canal Winchester, OH $35,000.00-$45,000.00 6 months ago Customer Services Specialist (20/24 hrs.) - Franklinton Branch
Customer Service Representative - Plato's Closet Columbus
Customer Service Representative - 2nd Shift
Columbus, OH $3,200.00-$5,000.00 1 week ago Customer Services Specialist (20/24 hrs.) - South High Branch
Columbus, OH $58,000.00-$63,000.00 4 weeks ago Customer Services Specialist (20/24 hrs.) - Driving Park Branch
Customer Service Representative - Plato's Closet Grove City
eCommerce Customer Service Representative
Columbus, OH $50,000.00-$55,000.00 1 week ago Customer Service Representative - New Uses
Customer Service -- Domain Name Specialist
Customer Service Representative - Plato's Closet Reynoldsburg
Customer Services Specialist (28 hrs.) - Southeast Branch
Customer Relations Representative - State Farm Agent Team Member
Powell, OH $45,000.00-$65,000.00 6 months ago Customer Service Representative - State Farm Agent Team Member
Lewis Center, OH $40,000.00-$55,000.00 10 months ago Columbus, OH $57,000.00-$65,000.00 1 week ago Customer Service Representative - Plato's Closet Westerville
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr