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KEW Legal

Legal Intake Specialist

KEW Legal, Florida, New York, United States

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Overview Our law office is growing fast and we’re searching for a full-time legal intake specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on client’s lives excites you, start your application today!

Responsibilities

Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team

Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner

Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly

Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate

Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files

Qualifications

Previous legal experience highly valued

Proficiency with Microsoft Office products, especially Microsoft Excel

Customer service or sales experience a plus

Possesses outstanding communication skills and sense of empathy

Firm knowledge of spreadsheet and data management, as well as computer skills

Compensation $38,000 yearly

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