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Spero Health, Inc.

Front Desk Coordinator

Spero Health, Inc., Greenwood, Indiana, United States, 46142

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Description

This position is for a Front Desk Coordinator who supports the mission of “Saving Lives, Instilling Hope and Restoring Relationships” in an integrated team with patients receiving counseling, case management and medically assisted treatment. Spero Health believes better outcomes are achieved when you treat the whole person, through integrated care. If you are looking for a career where you can make a difference in someone's life, Spero Health is the right place for you!

**This position is 34 hours/week**

The Front Desk Coordinator responsibilities include, but are not limited to the following:

Answer phones with courtesy and professionalism

Opening of clinic and greeting patients ensuring patient hospitality and cleanliness

Providing comfort care to patients and significant other(s)

Schedule follow-up appointments for patients face-to-face, via phone, and document in medical record

Assuring cleanliness of front desk and lobby

Patient flow coordination with all members of multidisciplinary team

Maintain filing of patient records

Proficient computer manageability for scheduling, changing or canceling appointments and required documentation

Perform daily financial summary and balance of payments received

Ordering, organizing and stocking of educational materials

Collaboration with all members of the team to enhance patient experience and continuity of care

Assisting the team in ensuring accountability of treatment program and patient compliance

Assuring compliance with HIPPA and CFR 42 part 2 regulations

Requirements

Education:

Graduation from an accredited high school or GED.

Experience:

Medical and office administration experience

Customer Service experience with proven record of attention to details

BENEFITS:

Medical, Dental, and Health Savings Account

Vision, Life and Disability insurance (100% Company Paid)

Generous PTO and paid holidays

401(k) retirement program with company match

Wellness Programs (Fitness Reimbursement & Smoking Cessation)

Employee Assistance Program (EAP)

Discounts via Tickets at Work

LOAN FORGIVENESS PROGRAMS:

Spero Health is a STAR (Substance Use Disorder Treatment and Recovery) approved organization. This means our clinicians will have access to help pay off federal student loans so they can focus on what they do best: patient care!

Please see the website at https://bhw.hrsa.gov/funding/apply-loan-repayment/star-lrp

CAREER DEVELOPMENT AND GROWTH

Opportunities for growth - we encourage our teammates to consider new growth opportunities with us

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