Front Desk Staff

Watercolor Salon & Shoppe was founded by Todd and Christa Freeman with the mission of elevating hair care standards in the community. Since its inception, the salon has gained recognition, being featured in Mississippi Magazine in 2012. With expanding clientele, the business undertook a major relocation in 2014 to better serve its growing demand. Today, with a third location recently launched in Madison that includes a new Shoppe, Watercolor Salon continues to prioritize exceptional service and a welcoming atmosphere for both clients and team members.

Role Description This is a full-time, on-site role for Front Desk Staff, based in Madison, MS. The Front Desk Staff will manage day‑to‑day responsibilities such as handling phone calls, scheduling appointments, greeting clients, and ensuring smooth operations at the reception area. The role also includes providing excellent customer service, maintaining a professional demeanor, and efficiently using computer systems to support salon operations.

Qualifications

Proficiency in Phone Etiquette and Receptionist Duties

Strong Customer Service and Communication skills

Basic to advanced Computer Literacy

Organizational skills and the ability to multitask effectively

Prior experience in a reception or customer‑facing role is a plus

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Administrative

Industry: Personal Care Services

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