Georgia Department of Human Services
Fatherhood Outreach Specialist 3 – 00000688
Georgia Department of Human Services, New York, New York, United States
Overview
Description: Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia’s most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia’s vulnerable children and adults. The Georgia DHS offers a generous benefits package and telework opportunities depending upon the position. The Georgia Department of Human Services (DHS) has a division within it, the Division of Child Support Services (DCSS), which enhances the well-being of children by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS administers outreach programs including Fatherhood, Prison Re-Entry, and Parental Accountability Court to increase non-custodial parental involvement. DCSS is seeking candidates for the position of Fatherhood Outreach Specialist 3. This is a hybrid position that will be housed at Ogeechee Technical College and the Statesboro DCSS office. JOIN OUR TEAM!!! Responsibilities
Under broad supervision, establish and enforce child support obligations of responsible parents. Coordinate child support activities with legal, judicial, and public organizations; conduct administrative hearings; may serve as lead worker. Maintain a working knowledge of local and county resources and connect participants to community resources (medical, mental health, chemical dependency, employment/training programs, food shelves, public assistance, SSI/SSDI, childcare, transportation, subsidized housing, and legal assistance). Attend monthly and quarterly network meetings within their service area. Promote the Georgia Fatherhood Program by establishing relationships with local schools, service providers, community groups, churches, senior and youth programs, and other partners. Establish child support obligations and ensure they are met; coordinate activities with legal, judicial, and public organizations and conduct administrative hearings. Communicate with clients and constituents via telephone, email, and direct contact to ensure support obligations are met. Manage a caseload to ensure that child support obligations are met. Supervise other case managers or serve as a team leader, as required. Perform other professional responsibilities as assigned by supervisor. Core Competencies
Positive, welcoming attitude and outstanding customer service skills, with sensitivity in handling difficult issues. Professional conduct and effective communication with diverse individuals. Strong organizational skills and ability to manage multiple projects with interruptions; attention to detail and meeting deadlines. Ability to work collaboratively on multiple projects or programs. Critical thinking, good judgment, and decision-making abilities to manage a caseload and ensure obligations are met. Strong customer service skills, including active listening and negotiation abilities. Minimum Qualifications
High school diploma/GED and three (3) years of direct job-related experience; OR Two (2) years of experience at the lower level Fatherhood Outreach Spc 2 (SST101) or position equivalent. Preferred Skills/Qualifications: Experience working with state, local, or federal government; work experience involving mentoring and coaching; ability to work independently. Additional Information
For more detailed information about the Georgia Department of Human Services Employment Information: Current State employees are subject to State Personnel Board (SPB) Rules regarding salary. DHS is an Equal Opportunity Employer. If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: **********@dhs.ga.gov. The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks. DHS accepts educational credentials recognized by CHEA and/or the US Department of Education (DOE). DHS will contact educational institutions to verify degree, diploma, licensure, etc. As an employee of DHS, you may be required to assist in meeting emergency responsibilities of the department. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps. This position is subject to close at any time once a satisfactory applicant pool has been identified.
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Description: Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia’s most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia’s vulnerable children and adults. The Georgia DHS offers a generous benefits package and telework opportunities depending upon the position. The Georgia Department of Human Services (DHS) has a division within it, the Division of Child Support Services (DCSS), which enhances the well-being of children by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS administers outreach programs including Fatherhood, Prison Re-Entry, and Parental Accountability Court to increase non-custodial parental involvement. DCSS is seeking candidates for the position of Fatherhood Outreach Specialist 3. This is a hybrid position that will be housed at Ogeechee Technical College and the Statesboro DCSS office. JOIN OUR TEAM!!! Responsibilities
Under broad supervision, establish and enforce child support obligations of responsible parents. Coordinate child support activities with legal, judicial, and public organizations; conduct administrative hearings; may serve as lead worker. Maintain a working knowledge of local and county resources and connect participants to community resources (medical, mental health, chemical dependency, employment/training programs, food shelves, public assistance, SSI/SSDI, childcare, transportation, subsidized housing, and legal assistance). Attend monthly and quarterly network meetings within their service area. Promote the Georgia Fatherhood Program by establishing relationships with local schools, service providers, community groups, churches, senior and youth programs, and other partners. Establish child support obligations and ensure they are met; coordinate activities with legal, judicial, and public organizations and conduct administrative hearings. Communicate with clients and constituents via telephone, email, and direct contact to ensure support obligations are met. Manage a caseload to ensure that child support obligations are met. Supervise other case managers or serve as a team leader, as required. Perform other professional responsibilities as assigned by supervisor. Core Competencies
Positive, welcoming attitude and outstanding customer service skills, with sensitivity in handling difficult issues. Professional conduct and effective communication with diverse individuals. Strong organizational skills and ability to manage multiple projects with interruptions; attention to detail and meeting deadlines. Ability to work collaboratively on multiple projects or programs. Critical thinking, good judgment, and decision-making abilities to manage a caseload and ensure obligations are met. Strong customer service skills, including active listening and negotiation abilities. Minimum Qualifications
High school diploma/GED and three (3) years of direct job-related experience; OR Two (2) years of experience at the lower level Fatherhood Outreach Spc 2 (SST101) or position equivalent. Preferred Skills/Qualifications: Experience working with state, local, or federal government; work experience involving mentoring and coaching; ability to work independently. Additional Information
For more detailed information about the Georgia Department of Human Services Employment Information: Current State employees are subject to State Personnel Board (SPB) Rules regarding salary. DHS is an Equal Opportunity Employer. If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: **********@dhs.ga.gov. The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks. DHS accepts educational credentials recognized by CHEA and/or the US Department of Education (DOE). DHS will contact educational institutions to verify degree, diploma, licensure, etc. As an employee of DHS, you may be required to assist in meeting emergency responsibilities of the department. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps. This position is subject to close at any time once a satisfactory applicant pool has been identified.
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