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KTGY

Front Office Associate

KTGY, Irvine, California, United States, 92713

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Base pay range

$21.00/hr - $27.00/hr

About KTGY

With strategic office locations across the U.S. and more than three decades of design leadership, KTGY brings together architecture, interior design, branded environments and urban design to realize innovative concepts for how people live. Guided by our core values of design, collaboration, care and partnership our teams realize solutions that make a positive impact for our clients, communities, individuals and the environment. We merge vision, research and our people-centric storytelling and design process to transform possibilities into thriving residential, retail, hospitality and mixed-use destinations.

Job Title

Front Office Associate

Role Overview

The Front Office Associate plays a vital role in ensuring a well-functioning, welcoming, and organized office environment. The individual serves as the first point of contact for guests and vendors, manages front desk operations, oversees general office upkeep, coordinates facilities support, and assists with employee services.

Key Job Functions

Take proactive ownership of keeping the office running smoothly, both physically and administratively, to ensure a clean, organized, and functional workspace for all employees. Greet guests and vendors, respond to inquiries, and manage the front desk and main phone line. Actively monitor and restock kitchen, supply, and common areas; anticipate needs before they arise to minimize disruptions in the office for both employees and clients. Ensure cleanliness and organization of key office areas including the mailroom, storage rooms, kitchen, conference rooms, and front desk. Approach every task with flexibility and initiative; this role requires active participation and a hands‑on approach to supporting the full office. Load/unload dishwashers and restock client hospitality and kitchen supplies (coffee, snacks, utensils, etc.). Manage building access cards, parking transponders, and employee overnight parking requests. Act as liaison with building services and external vendors; supporting setup and breakdown of office lunches, meetings, and employee events; maintain hospitality areas before, during, and after gatherings. Sort and distribute incoming mail; assist with postage machine use and maintenance. Regularly walk the office to identify maintenance or supply needs, ensuring spaces remain ready for daily use. Manage day‑to‑day facilities requests, partnering with building management, IT, and vendors to ensure issues are addressed quickly and effectively. Coordinate minor furniture assembly (including standing desks), workstation adjustments, and office reconfigurations as needed. Replace printer toner and ensure conference rooms remain tidy and ready for use. Maintain safety equipment such as fire extinguishers and first aid kits. Manage the office seating chart as needed, including maintaining and updating employee nameplates. Perform other duties as assigned.

Required Skills And Abilities

Excellent verbal and written communication skills Strong customer service orientation, friendly and professional demeanor Ability to interact effectively with employees, vendors, and visitors at all levels Exceptional organizational skills and attention to detail Ability to manage multiple tasks and prioritize effectively in a fast‑pace environment Proficiency with Microsoft Office Suite (Word, Excel, Outlook) Comfortable using office equipment (postage machines, printers/copiers, phone systems) Basic knowledge of facilities or property management systems (preferred) Comfortable with hands‑on, physical work, including moving office supplies, rearranging furniture, and assisting with workstation setup Willing and able to assemble furniture (e.g., standing desks) and complete light maintenance or repair tasks as needed

Required Education And Experience

High school diploma or equivalent required; associate or bachelor’s degree preferred 2+ years of experience in an office coordination, facilities support, administrative assistant, or similar role Experience managing office supplies, vendor coordination, or facilities maintenance is a strong plus Familiarity with building operations, safety procedures, or office technology (e.g., phone systems, printers, postage meters) is desirable Prior experience in a customer‑facing or reception/front desk role is preferred

KTGY Perks – We Care About Your Health & Wellbeing

Design What Works For You Flexible healthcare plans that fit your needs, including an HDHP with company contribution to HSA Smile bright with company‑paid dental and keep your vision sharp with covered eye care Comprehensive insurance package including life, AD&D, and disability coverage – because we’ve got your back

Let’s Partner on Your Future

Jump‑start your retirement with our 401k matching program – you’re 100% vested from day one

A Collaborative Work Environment with Flexibility

PTO and holidays to recharge and celebrate

Thrive Together

Your mental health matters: Free unlimited confidential counseling through our EAP Stay energized with wellness programs and resources Extra perks and benefits that extend to your family

Schedule

This role is based onsite in our Irvine office and requires consistent in‑office presence to support daily operations. Standard hours are approximately 9:00 a.m. to 5:00 p.m., Monday through Thursday, with some flexibility based on office needs. The position is considered benefits‑eligible at an average of 32 hours per week. The wage range that the Company expects to pay is $21.00/hour – $27.00/hour.

Seniority level

Entry level

Employment type

Part‑time

Job function

Management and Manufacturing

Industries

Architecture and Planning

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