Midwest Vision Partners
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Medical Front Desk
role at
Midwest Vision Partners .
Schedule: M‑F Varies. Typical hours: 7:15‑4:15 p, 7:45‑4:45 p, 8:15‑Close (5:00 p or 5:30 p). Friday closes at 4:00 p.
Responsibilities
Greet and check in patients in a friendly, courteous, and professional manner.
Accurately enter, update, and verify insurance information and patient demographics while working with several medical computer programs.
Complete the patient registration process by reviewing accounts and compliance documents for completeness, and obtain and document missing registration information.
Prepare paperwork for patient visits.
Verify patient benefits and eligibility, collect necessary co‑pays, deductibles, and co‑insurance, respond to questions regarding account status, payment arrangements, and concerns, resolve billing or charge disputes, or forward problem accounts to the appropriate individual.
Monitor patient flow, adjust workflows, and notify clinical staff of relevant information and changes.
Act as a liaison between patients, guests, back‑office staff, and providers.
Reconcile cash against daily charge and cash reports.
Schedule and confirm patient appointments as needed.
Create, distribute, and file new patient charts and medical records.
Perform clerical tasks such as copying, sorting, scanning, and faxing.
Properly check out patients, including collecting appropriate co‑pays, past‑due balances, and fees; ensuring proper completion of all forms and updating medical records as needed.
Keep the front‑desk area and waiting room clean, tidy, and stocked with necessary supplies.
Comply with all policies and procedures of the organization, including standard operating procedures and the employee handbook.
Perform any other duties as assigned.
Qualifications
High school diploma or GED.
Strong verbal and written communication skills.
Preferred Skills
Telephone operator or high call‑volume experience.
Entry‑level experience.
Benefits
Competitive wages.
Robust benefits package including medical, dental, life, and short‑ and long‑term disability insurance.
Generous paid time off (PTO) program.
Seven company paid holidays.
401(k) retirement plan with company match.
An organization focused on People, Passion, Purpose and Progress.
Inspirational culture.
About Midwest Vision Partners Midwest Vision Partners was founded in 2019 to build a premier eye‑care platform in partnership with Alpine Investors, a San Francisco‑based private‑equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and commitment to building a platform that includes physician leadership at the highest levels. Headquartered in Chicago, our mission is to provide world‑class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP’s network consists of 16 practices, 125 physicians, and roughly 1,500 employees providing medical and surgical eye‑care services at over 60 locations throughout the Midwest. We strive to be the premier provider of eye‑care in the Midwest through a culture of collaboration and excellence.
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Medical Front Desk
role at
Midwest Vision Partners .
Schedule: M‑F Varies. Typical hours: 7:15‑4:15 p, 7:45‑4:45 p, 8:15‑Close (5:00 p or 5:30 p). Friday closes at 4:00 p.
Responsibilities
Greet and check in patients in a friendly, courteous, and professional manner.
Accurately enter, update, and verify insurance information and patient demographics while working with several medical computer programs.
Complete the patient registration process by reviewing accounts and compliance documents for completeness, and obtain and document missing registration information.
Prepare paperwork for patient visits.
Verify patient benefits and eligibility, collect necessary co‑pays, deductibles, and co‑insurance, respond to questions regarding account status, payment arrangements, and concerns, resolve billing or charge disputes, or forward problem accounts to the appropriate individual.
Monitor patient flow, adjust workflows, and notify clinical staff of relevant information and changes.
Act as a liaison between patients, guests, back‑office staff, and providers.
Reconcile cash against daily charge and cash reports.
Schedule and confirm patient appointments as needed.
Create, distribute, and file new patient charts and medical records.
Perform clerical tasks such as copying, sorting, scanning, and faxing.
Properly check out patients, including collecting appropriate co‑pays, past‑due balances, and fees; ensuring proper completion of all forms and updating medical records as needed.
Keep the front‑desk area and waiting room clean, tidy, and stocked with necessary supplies.
Comply with all policies and procedures of the organization, including standard operating procedures and the employee handbook.
Perform any other duties as assigned.
Qualifications
High school diploma or GED.
Strong verbal and written communication skills.
Preferred Skills
Telephone operator or high call‑volume experience.
Entry‑level experience.
Benefits
Competitive wages.
Robust benefits package including medical, dental, life, and short‑ and long‑term disability insurance.
Generous paid time off (PTO) program.
Seven company paid holidays.
401(k) retirement plan with company match.
An organization focused on People, Passion, Purpose and Progress.
Inspirational culture.
About Midwest Vision Partners Midwest Vision Partners was founded in 2019 to build a premier eye‑care platform in partnership with Alpine Investors, a San Francisco‑based private‑equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and commitment to building a platform that includes physician leadership at the highest levels. Headquartered in Chicago, our mission is to provide world‑class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP’s network consists of 16 practices, 125 physicians, and roughly 1,500 employees providing medical and surgical eye‑care services at over 60 locations throughout the Midwest. We strive to be the premier provider of eye‑care in the Midwest through a culture of collaboration and excellence.
#J-18808-Ljbffr