ServiceMaster Clean of Fraser Valley
Water Restoration Technician / Lead Tech
ServiceMaster Clean of Fraser Valley, Plano, Texas, us, 75086
Benefits:
Company parties Competitive salary Opportunity for advancement
Position Overview
Monitors, inspects, and completes tasks for Water Restoration jobs to ensure the completion of drying, demolition, and various restoration activities. Prepares and reviews documentation, including notes, photos, and documents, according to company policies and procedures to ensure reimbursement from insurance companies. Explains processes used to complete active jobs and next steps to resolution in person to customers.
Job Responsibilities
Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for the job, and arrives at the work site.
Explains processes used to complete active jobs and next steps to resolution in person to customers, using printed materials as a guide, with or without supervisor.
Completes assigned jobs according to company processes while maintaining quality control on each job.
Performs water damage repair, including water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction, and demolition as directed by supervisor.
Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction or damage to supervisor.
Inspects jobs after completion, obtains customer signatures for approval, and requests payments when necessary.
Performs daily monitoring and tasks on water jobs for residential and/or commercial customers with urgency.
Adjusts the drying plan daily based on meter readings.
Prepares documentation and pictures according to company policies to ensure insurance reimbursement.
Job Requirements
High school diploma or equivalent.
Experience in restoration or construction industry is preferred but not required.
Valid Driver's License and satisfactory driving record.
Good verbal and written communication skills.
Good customer service skills.
Ability to read and follow product label instructions.
Punctuality and proper uniform adherence.
Ability to prioritize activities and meet deadlines.
Certifications (preferred):
WTR – Water Damage Restoration Technician ASD – Applied Structural Drying Technician
Physical Demands and Working Conditions The physical demands are representative of those required to perform essential functions. Reasonable accommodations may be made for individuals with disabilities.
Move up to 70 pounds often, by lifting, carrying, pushing, or pulling objects.
Stand and walk for extended periods; lifting, squatting, crawling, and crouching are required.
Exchange ideas quickly and receive detailed information.
Use respirators that must seal to the face in certain situations.
Use visual acuity for detail-oriented activities.
Work in various indoor and outdoor environments, with or without climate control.
Disclaimer The above statements describe the general nature and level of work performed. They are not exhaustive. Duties may be outside normal responsibilities as needed. The company reserves the right to modify this description. This does not constitute an employment contract, and employment is at will. Responsibilities may be modified to accommodate disabilities.
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Company parties Competitive salary Opportunity for advancement
Position Overview
Monitors, inspects, and completes tasks for Water Restoration jobs to ensure the completion of drying, demolition, and various restoration activities. Prepares and reviews documentation, including notes, photos, and documents, according to company policies and procedures to ensure reimbursement from insurance companies. Explains processes used to complete active jobs and next steps to resolution in person to customers.
Job Responsibilities
Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for the job, and arrives at the work site.
Explains processes used to complete active jobs and next steps to resolution in person to customers, using printed materials as a guide, with or without supervisor.
Completes assigned jobs according to company processes while maintaining quality control on each job.
Performs water damage repair, including water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction, and demolition as directed by supervisor.
Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction or damage to supervisor.
Inspects jobs after completion, obtains customer signatures for approval, and requests payments when necessary.
Performs daily monitoring and tasks on water jobs for residential and/or commercial customers with urgency.
Adjusts the drying plan daily based on meter readings.
Prepares documentation and pictures according to company policies to ensure insurance reimbursement.
Job Requirements
High school diploma or equivalent.
Experience in restoration or construction industry is preferred but not required.
Valid Driver's License and satisfactory driving record.
Good verbal and written communication skills.
Good customer service skills.
Ability to read and follow product label instructions.
Punctuality and proper uniform adherence.
Ability to prioritize activities and meet deadlines.
Certifications (preferred):
WTR – Water Damage Restoration Technician ASD – Applied Structural Drying Technician
Physical Demands and Working Conditions The physical demands are representative of those required to perform essential functions. Reasonable accommodations may be made for individuals with disabilities.
Move up to 70 pounds often, by lifting, carrying, pushing, or pulling objects.
Stand and walk for extended periods; lifting, squatting, crawling, and crouching are required.
Exchange ideas quickly and receive detailed information.
Use respirators that must seal to the face in certain situations.
Use visual acuity for detail-oriented activities.
Work in various indoor and outdoor environments, with or without climate control.
Disclaimer The above statements describe the general nature and level of work performed. They are not exhaustive. Duties may be outside normal responsibilities as needed. The company reserves the right to modify this description. This does not constitute an employment contract, and employment is at will. Responsibilities may be modified to accommodate disabilities.
#J-18808-Ljbffr