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LifePoint Health

Patient Service Representative- Frye Care Specialty

LifePoint Health, Hickory, North Carolina, United States, 28601

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Job Description - Patient Service Representative - Frye Care Specialty (7469-10721)

Job Summary (PSR):

A medical office position responsible for front office processes in the physician practice.

Company Description:

Frye Regional Medical Center, located in the beautiful foothills of North Carolina, is a 355-bed acute care hospital, an 81-bed Behavioral Health facility, and hosts more than 70 primary and specialty care providers.

Essential Functions (PSR):

Greeting patients entering the physician practice.

Answering office phones, making appointments, confirming appointments, and rescheduling when necessary.

Checking in patients, collecting accurate patient demographics, entering data into the electronic system, and verifying insurance.

Assisting in checking out patients and helping with referral processing and scheduling.

Collecting co-pays and posting charges.

Charge entry and patient balance processing.

Distributing information to patients regarding office policies, procedures, and practice information.

Explaining and enrolling patients in the patient portal.

Additional responsibilities as needed.

Benefits - Wide range of benefits options!

Choose your own Medical, Dental, and Vision plans from a variety of options that best fit your needs.

HSA

401(K) retirement plan contributions

Generous Paid Time Off

Accident & Critical Illness Insurance

Prescription Assistance with OptumRx

Income protection programs including life insurance, Short/Long-term Disability, and Identity Theft.

Employee Assistance program providing emotional, legal, financial, and daily life support, available 24/7.

Free travel and entertainment discount program.

Why join our team?

Frye Regional Medical Center employs over 1500 professional and clinical staff. Our 355-bed acute care facility offers a broad array of inpatient and outpatient services. We are dedicated to providing comprehensive healthcare to our community. We value our employees and strive for their satisfaction. If you are passionate about making a difference, we want you!

Qualifications:

High school diploma or equivalent required.

Graduate from a medical office assistant program preferred.

Job Details: Location: NC-Hickory

Schedule: Full-time, Day shift, 7-10 hours per shift, weekdays only.

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