Froedtert Health
PATIENT ACCESS SERVICE REP, FCP - PATIENT CARE GENERAL - GREENFIELD
Froedtert Health, Milwaukee, Wisconsin, United States, 53244
PATIENT ACCESS SERVICE REP, FCP - PATIENT CARE GENERAL - GREENFIELD
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PATIENT ACCESS SERVICE REP, FCP - PATIENT CARE GENERAL - GREENFIELD
role at
Froedtert Health
Discover. Achieve. Succeed. #BeHere
Location: US:WI:MILWAUKEE at our CP-GREENFLD HIGHLANDS HLTH CTR facility.
This job is ON - SITE.
FTE: 0.80
Standard Hours: 32.00
Shift: Shift 1
Looking for someone with excellent customer service skills who has the ability to multitask in a fast-paced environment. This position includes PASR duties for various departments (primary care, OB/GYN, Podiatry, and lab). The role requires someone who is detail oriented, has a good memory and understanding for workflows, and somewhat tech savvy (all of the work is done using the computer).
Shift Details:
As early as 6:30 am until 6pm (shift will vary depending on needs of the schedule, but the PASRs rotate opening and closing duties)
Holidays: None
Weekends: None
Job Summary:
The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.
EXPERIENCE DESCRIPTION:
A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary.
EDUCATION DESCRIPTION:
High School diploma or equivalent is preferred.
SPECIAL SKILLS DESCRIPTION:
Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.
Perks & Benefits At Froedtert Health
Paid time off
Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan - 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
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PATIENT ACCESS SERVICE REP, FCP - PATIENT CARE GENERAL - GREENFIELD
role at
Froedtert Health
Discover. Achieve. Succeed. #BeHere
Location: US:WI:MILWAUKEE at our CP-GREENFLD HIGHLANDS HLTH CTR facility.
This job is ON - SITE.
FTE: 0.80
Standard Hours: 32.00
Shift: Shift 1
Looking for someone with excellent customer service skills who has the ability to multitask in a fast-paced environment. This position includes PASR duties for various departments (primary care, OB/GYN, Podiatry, and lab). The role requires someone who is detail oriented, has a good memory and understanding for workflows, and somewhat tech savvy (all of the work is done using the computer).
Shift Details:
As early as 6:30 am until 6pm (shift will vary depending on needs of the schedule, but the PASRs rotate opening and closing duties)
Holidays: None
Weekends: None
Job Summary:
The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.
EXPERIENCE DESCRIPTION:
A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary.
EDUCATION DESCRIPTION:
High School diploma or equivalent is preferred.
SPECIAL SKILLS DESCRIPTION:
Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.
Perks & Benefits At Froedtert Health
Paid time off
Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan - 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
#J-18808-Ljbffr