UC Davis Health Informatics
Job Summary
Patient Biller 3 – UC Davis Health Informatics (UCDHAS Building, HSP165). Clinical responsibilities revolve around claims billing, follow‑up on claim denials and outstanding accounts receivable within the Medi‑Cal Unit of the Professional Billing Group.
Key Responsibilities
25% – Claim Preparation
25% – Account Follow‑up
25% – Appeals
20% – Authorization Request
5% – Special Projects as Assigned by Unit Supervisor
Minimum Qualifications
High School diploma or equivalent work experience or training
Follow‑up payer billing experience and history of successful payer denial appeals
Experience with government and third‑party payors, including current regulations, time limitations and procedures
Good verbal and written communication skills; ability to write clearly and concisely for internal and external correspondence
Knowledge of Medicare, Medicare Risk, Tricare and VA Plans
Extensive knowledge of Medi‑Cal, CCS and Medi‑Cal Managed Care Plans
Analytical skills to assess account balances and determine further action
Knowledge of medical terminology to correlate reports to actual charges and determine appropriateness of denials
General knowledge of credit and collection practices
Knowledge of basic accounting practices
Knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases (ICD‑9/10) policies related to medical billing
Math skills to accurately add, subtract, multiply, and divide
Ability to read and comprehend department policy, internal and external correspondence
Proofreading skills to identify and correct own errors
Communication skills to respond to account inquiries, in person and over the telephone, and to interact with internal and external customers
Ability to work independently, cooperatively and constructively with employees and administration
Ability to work accurately and quickly under pressure to meet deadlines established by the department, government programs or private insurance carriers
Flexibility in a quickly changing environment
Ability to follow verbal and written instructions; organize and prioritize tasks
Keyboarding skills to operate computer terminal and PC, prepare internal and external correspondence, and prepare forms
Ability to operate standard office equipment including photocopier, fax, and calculator
Ability to organize and maintain accurate files on patient financial information; file in alphabetical, numerical, and chronological order
Preferred Qualifications
Bachelor’s degree in related area and/or equivalent experience/training
Two+ years experience in Government billing and follow‑up
Extensive knowledge of medical billing/follow‑up/reimbursement requirements for government programs, private third‑party insurance and private individuals
Solid working knowledge of Epic Professional Billing Resolute
Ability to analyze and interpret various types of Explanation of Benefits (EOB) and Remittance Advice (RA)
Position Information
Salary: $28.90 - $35.92 per hour
Salary Frequency: Hourly
Salary Grade: 101
UC Job Title: PAT BILLER 3
UC Job Code: 004663
Number of Positions: 1
Appointment Type: Staff: Career
Percentage of Time: 100%
Shift: Monday‑Friday, 8am‑5pm
Location: UCDHAS Building (HSP165)
Union Representation: EX‑Patient Care Technical
Benefits Eligible: Yes
This position is hybrid (mix of on‑site and remote work)
Benefits Overview UC Davis offers a full range of benefits: medical plans, dental and vision coverage, extensive leave benefits, paid holidays, paid time off, continuing education allowance, professional development courses, wellness programs, employee assistance program, supplemental insurance, student loan repayment assistance, pension and retirement saving plans. Eligibility is governed by UC Davis Health Policies and Collective Bargaining Agreements. Detailed benefits summaries are available on the UC Davis Health and UC Davis employee benefits pages.
Physical Demands
Standing – occasional up to 3 hours
Walking – occasional up to 3 hours
Sitting – frequent 3 to 6 hours
Lifting/Carrying 0‑25 lbs – occasional up to 3 hours
Pushing/Pulling 0‑25 lbs – occasional up to 3 hours
Bending/Stooping – occasional up to 3 hours
Squatting/Kneeling – occasional up to 3 hours
Twisting – occasional up to 3 hours
Reaching overhead – occasional up to 3 hours
Keyboard use/repetitive motion – frequent 3 to 6 hours
Mental Demands
Sustained attention and concentration – frequent 3 to 6 hours
Complex problem solving/reasoning – occasional up to 3 hours
Ability to organize & prioritize – frequent 3 to 6 hours
Communication skills – frequent 3 to 6 hours
Numerical skills – occasional up to 3 hours
Constant interaction – frequent 3 to 6 hours
Customer/Patient contact – frequent 3 to 6 hours
Multiple concurrent tasks – frequent 3 to 6 hours
Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking or use of smokeless tobacco, nicotine products or e‑cigarettes is strictly prohibited on UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Special Requirements
Work is contingent upon clearing a criminal background check and may include drug screening, medical evaluation clearance and functional capacity assessment.
Position designated as a mandated reporter under CANRA and UC policy, requiring compliance with applicable policies, procedures and training.
Early Career Support Statement UC Davis encourages applicants who may not meet every listed requirement to apply. We value diverse experience and believe you belong here.
EEO Statement The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. UC Davis is a Covered Employer under the ADA for hiring qualified individuals with disabilities.
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Key Responsibilities
25% – Claim Preparation
25% – Account Follow‑up
25% – Appeals
20% – Authorization Request
5% – Special Projects as Assigned by Unit Supervisor
Minimum Qualifications
High School diploma or equivalent work experience or training
Follow‑up payer billing experience and history of successful payer denial appeals
Experience with government and third‑party payors, including current regulations, time limitations and procedures
Good verbal and written communication skills; ability to write clearly and concisely for internal and external correspondence
Knowledge of Medicare, Medicare Risk, Tricare and VA Plans
Extensive knowledge of Medi‑Cal, CCS and Medi‑Cal Managed Care Plans
Analytical skills to assess account balances and determine further action
Knowledge of medical terminology to correlate reports to actual charges and determine appropriateness of denials
General knowledge of credit and collection practices
Knowledge of basic accounting practices
Knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases (ICD‑9/10) policies related to medical billing
Math skills to accurately add, subtract, multiply, and divide
Ability to read and comprehend department policy, internal and external correspondence
Proofreading skills to identify and correct own errors
Communication skills to respond to account inquiries, in person and over the telephone, and to interact with internal and external customers
Ability to work independently, cooperatively and constructively with employees and administration
Ability to work accurately and quickly under pressure to meet deadlines established by the department, government programs or private insurance carriers
Flexibility in a quickly changing environment
Ability to follow verbal and written instructions; organize and prioritize tasks
Keyboarding skills to operate computer terminal and PC, prepare internal and external correspondence, and prepare forms
Ability to operate standard office equipment including photocopier, fax, and calculator
Ability to organize and maintain accurate files on patient financial information; file in alphabetical, numerical, and chronological order
Preferred Qualifications
Bachelor’s degree in related area and/or equivalent experience/training
Two+ years experience in Government billing and follow‑up
Extensive knowledge of medical billing/follow‑up/reimbursement requirements for government programs, private third‑party insurance and private individuals
Solid working knowledge of Epic Professional Billing Resolute
Ability to analyze and interpret various types of Explanation of Benefits (EOB) and Remittance Advice (RA)
Position Information
Salary: $28.90 - $35.92 per hour
Salary Frequency: Hourly
Salary Grade: 101
UC Job Title: PAT BILLER 3
UC Job Code: 004663
Number of Positions: 1
Appointment Type: Staff: Career
Percentage of Time: 100%
Shift: Monday‑Friday, 8am‑5pm
Location: UCDHAS Building (HSP165)
Union Representation: EX‑Patient Care Technical
Benefits Eligible: Yes
This position is hybrid (mix of on‑site and remote work)
Benefits Overview UC Davis offers a full range of benefits: medical plans, dental and vision coverage, extensive leave benefits, paid holidays, paid time off, continuing education allowance, professional development courses, wellness programs, employee assistance program, supplemental insurance, student loan repayment assistance, pension and retirement saving plans. Eligibility is governed by UC Davis Health Policies and Collective Bargaining Agreements. Detailed benefits summaries are available on the UC Davis Health and UC Davis employee benefits pages.
Physical Demands
Standing – occasional up to 3 hours
Walking – occasional up to 3 hours
Sitting – frequent 3 to 6 hours
Lifting/Carrying 0‑25 lbs – occasional up to 3 hours
Pushing/Pulling 0‑25 lbs – occasional up to 3 hours
Bending/Stooping – occasional up to 3 hours
Squatting/Kneeling – occasional up to 3 hours
Twisting – occasional up to 3 hours
Reaching overhead – occasional up to 3 hours
Keyboard use/repetitive motion – frequent 3 to 6 hours
Mental Demands
Sustained attention and concentration – frequent 3 to 6 hours
Complex problem solving/reasoning – occasional up to 3 hours
Ability to organize & prioritize – frequent 3 to 6 hours
Communication skills – frequent 3 to 6 hours
Numerical skills – occasional up to 3 hours
Constant interaction – frequent 3 to 6 hours
Customer/Patient contact – frequent 3 to 6 hours
Multiple concurrent tasks – frequent 3 to 6 hours
Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking or use of smokeless tobacco, nicotine products or e‑cigarettes is strictly prohibited on UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Special Requirements
Work is contingent upon clearing a criminal background check and may include drug screening, medical evaluation clearance and functional capacity assessment.
Position designated as a mandated reporter under CANRA and UC policy, requiring compliance with applicable policies, procedures and training.
Early Career Support Statement UC Davis encourages applicants who may not meet every listed requirement to apply. We value diverse experience and believe you belong here.
EEO Statement The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. UC Davis is a Covered Employer under the ADA for hiring qualified individuals with disabilities.
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