DCI Donor Services
Family Care Coordinator - Albuquerque
DCI Donor Services, Albuquerque, New Mexico, United States, 87101
DCI Donor Services
New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives. Our mission is to save lives through organ donation and we want professionals who can communicate in difficult situations and build relationships with patients and their families, similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from NMDS to guide the donation process for organ and tissue donation. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor’s next‑of‑kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient’s prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to advocate for donation and serve as a resource for the donor’s family. Company Overview and Mission New Mexico Donor Services is the designated organ procurement organization (OPO) for the state of New Mexico and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has led efforts to end the transplant waiting list. Our approach allows nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. We are committed to diversity, equity, and inclusion and strive to ensure all communities feel welcome and safe. Key Responsibilities
Determine family dynamics and assess understanding of prognosis prior to initiating donation discussions. Initiate donation discussions and authorization processes for potential donor families before, during, and after death declaration. Respond on site independently or with assigned staff to all suitable hospital referrals within designated timeframes. Communicate with attending physicians and team members to establish rapport and ensure a collaborative planned approach. Obtain authorization for donation per UAGA and verify all required medical and legal documentation. Assess donors visually, interpret charts, document information, and communicate findings. Collaborate with hospital staff to provide accurate, timely information regarding the patient’s clinical course. Educate hospital staff about authorization, family care process, and donation procedures. Perform other duties as assigned. The Family Care Coordinator will work between 12–15 days per month and be on call for periods of up to 24 hours. The Ideal Candidate Will Have
A bachelor’s degree. 2–4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention. Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict‑management skills. Valid driver’s license and ability to pass MVR underwriting requirements. Compensation and Benefits
Up to 184 hours of PTO in first year. Up to 72 hours of sick time in first year. Two medical plan options (PPO or HDHP), dental, and vision coverage. 403(b) plan with employer matching. Company‑provided term life, AD&D, and long‑term disability insurance. Wellness program. Supplemental benefits such as accident coverage and short‑term disability. Discounts on home, auto, renter, and pet insurance. Cell‑phone discounts via Verizon. Meal per diems when actively on cases. New employees must receive their first dose of the COVID‑19 vaccine by the start date or provide proof of vaccination. You will receive a confirmation e‑mail upon successful submission of your application. The next step of the selection process will be a video screening, which must be completed within 48 hours of submission to be considered for the position. DCIDS is an EOE/AA employer. M/F/Vet/Disability.
#J-18808-Ljbffr
New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives. Our mission is to save lives through organ donation and we want professionals who can communicate in difficult situations and build relationships with patients and their families, similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from NMDS to guide the donation process for organ and tissue donation. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor’s next‑of‑kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient’s prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to advocate for donation and serve as a resource for the donor’s family. Company Overview and Mission New Mexico Donor Services is the designated organ procurement organization (OPO) for the state of New Mexico and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has led efforts to end the transplant waiting list. Our approach allows nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. We are committed to diversity, equity, and inclusion and strive to ensure all communities feel welcome and safe. Key Responsibilities
Determine family dynamics and assess understanding of prognosis prior to initiating donation discussions. Initiate donation discussions and authorization processes for potential donor families before, during, and after death declaration. Respond on site independently or with assigned staff to all suitable hospital referrals within designated timeframes. Communicate with attending physicians and team members to establish rapport and ensure a collaborative planned approach. Obtain authorization for donation per UAGA and verify all required medical and legal documentation. Assess donors visually, interpret charts, document information, and communicate findings. Collaborate with hospital staff to provide accurate, timely information regarding the patient’s clinical course. Educate hospital staff about authorization, family care process, and donation procedures. Perform other duties as assigned. The Family Care Coordinator will work between 12–15 days per month and be on call for periods of up to 24 hours. The Ideal Candidate Will Have
A bachelor’s degree. 2–4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention. Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict‑management skills. Valid driver’s license and ability to pass MVR underwriting requirements. Compensation and Benefits
Up to 184 hours of PTO in first year. Up to 72 hours of sick time in first year. Two medical plan options (PPO or HDHP), dental, and vision coverage. 403(b) plan with employer matching. Company‑provided term life, AD&D, and long‑term disability insurance. Wellness program. Supplemental benefits such as accident coverage and short‑term disability. Discounts on home, auto, renter, and pet insurance. Cell‑phone discounts via Verizon. Meal per diems when actively on cases. New employees must receive their first dose of the COVID‑19 vaccine by the start date or provide proof of vaccination. You will receive a confirmation e‑mail upon successful submission of your application. The next step of the selection process will be a video screening, which must be completed within 48 hours of submission to be considered for the position. DCIDS is an EOE/AA employer. M/F/Vet/Disability.
#J-18808-Ljbffr