Carolina Handling
Overview
Join to apply for the
Field Service Technician/Mechanic
role at
Carolina Handling . Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in turnkey solutions for warehouses, distribution centers, and manufacturers, helping customers move material faster and more efficiently by implementing automation equipment and technologies including consulting, material handling equipment, automated mobile robots, vision guided vehicles and automated guided vehicles, high density storage solutions (including ASRS, robotic goods-to-person and shuttle systems), WMS/WES/WCS solutions, intralogistics solutions and automation (conveyor and high-speed sortation), and telematics. Note:
This description reflects the role and its responsibilities, qualifications, and benefits as provided by the employer.
Responsibilities
Troubleshooting: Identify and diagnose electro-mechanical problems with equipment; perform installations and repairs as needed.
Customer Interaction: Directly engage with customers to understand concerns, recommend actions, and ensure satisfaction with service.
Professionalism: Maintain a professional demeanor and foster goodwill through superior customer service.
Repair Work: Execute repairs efficiently and address situations promptly and professionally.
Scheduled Maintenance: Perform scheduled maintenance on equipment for contracted customers per policies and proactively address identified repairs.
Inventory Management: Track parts and supplies in the service van to ensure resources are available.
Van Maintenance: Keep the service van maintained and stocked with necessary equipment and supplies.
Safety Compliance: Adhere to customer safety and housekeeping guidelines at customer sites.
Other duties as assigned to support operations and objectives.
Qualifications
Must have and maintain a valid driver’s license with a clean driving record.
High school diploma or equivalent required.
1-3 years of related experience in maintenance, repair, or installation preferred.
Solid understanding of mechanical, electrical, hydraulics, and electronic systems; ability to read schematics and technical manuals.
What You’ll Need For Success
Interpersonal Skills: Communicate effectively with customers; simplify technical concepts for non-technical audiences.
Problem-Solving: Analyze issues, identify root causes, and minimize downtime.
Attention to Detail: Ensure accuracy and safety in work.
Time Management: Prioritize tasks and respond to customer requests promptly.
Industry Awareness: Stay informed about industry developments and product availability.
Equipment Operation: Safely operate tools and equipment used in maintenance and repair.
Physical Stamina: Perform manual labor, lift heavy equipment, and work in diverse environments.
Benefits Of Joining The Team Benefits Built For YOU! Carolina Handling offers a comprehensive benefits program to protect health, family, and lifestyle.
Health Benefits:
Medical, Dental, Vision Insurance; Prescription Drug Plan.
Financial And Tax-Saving Benefits:
Company-paid Disability, Life and AD&D Insurance; 401(k) with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.
Additional Benefits:
Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.
Company Benefits:
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, milestone gifts, philanthropy contributions, associate giving fund, and discount programs.
Comprehensive Perks Package Including:
Company-provided take-home service van with fuel card and maintenance coverage; comprehensive tool kit; annual uniform and boot allowance; training and development; paid on-the-job training; uncapped overtime potential; career growth and advancement opportunities; social events and team-building; employee recognition program.
Physical Requirements & Working Conditions The position is classified as heavy work with operation of machinery, power tools, motor vehicles, and heavy equipment. Physical tasks include walking, sitting, climbing, kneeling, and lifting up to 50 pounds regularly, 25 pounds frequently, and up to 100 pounds occasionally. Vision and hearing requirements are noted for safety and performance. Work may occur in diverse environments (manufacturing, distribution, cold storage, outdoor) with exposure to oil, grease, dirt, weather, and noise. Proper safety procedures must be followed.
Travel and Schedule Requirements Daily travel to customer sites is required. Overnight travel may be needed for projects or training. Work hours may vary, including overtime, shift work, on-call, weekends, and holidays.
Equal Opportunity This job description reflects the general nature of work and is not an exhaustive list of duties. Carolina Handling is an Equal Opportunity Employer. We value diversity and encourage applications from all qualified individuals.
Seniorities, Type, Function and Industry
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Engineering and Information Technology
Industries:
Transportation, Logistics, Supply Chain and Storage
Referrals increase your chances of interviewing at Carolina Handling. Get notified about new Mechanical Technician jobs in South Carolina, United States.
#J-18808-Ljbffr
Join to apply for the
Field Service Technician/Mechanic
role at
Carolina Handling . Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in turnkey solutions for warehouses, distribution centers, and manufacturers, helping customers move material faster and more efficiently by implementing automation equipment and technologies including consulting, material handling equipment, automated mobile robots, vision guided vehicles and automated guided vehicles, high density storage solutions (including ASRS, robotic goods-to-person and shuttle systems), WMS/WES/WCS solutions, intralogistics solutions and automation (conveyor and high-speed sortation), and telematics. Note:
This description reflects the role and its responsibilities, qualifications, and benefits as provided by the employer.
Responsibilities
Troubleshooting: Identify and diagnose electro-mechanical problems with equipment; perform installations and repairs as needed.
Customer Interaction: Directly engage with customers to understand concerns, recommend actions, and ensure satisfaction with service.
Professionalism: Maintain a professional demeanor and foster goodwill through superior customer service.
Repair Work: Execute repairs efficiently and address situations promptly and professionally.
Scheduled Maintenance: Perform scheduled maintenance on equipment for contracted customers per policies and proactively address identified repairs.
Inventory Management: Track parts and supplies in the service van to ensure resources are available.
Van Maintenance: Keep the service van maintained and stocked with necessary equipment and supplies.
Safety Compliance: Adhere to customer safety and housekeeping guidelines at customer sites.
Other duties as assigned to support operations and objectives.
Qualifications
Must have and maintain a valid driver’s license with a clean driving record.
High school diploma or equivalent required.
1-3 years of related experience in maintenance, repair, or installation preferred.
Solid understanding of mechanical, electrical, hydraulics, and electronic systems; ability to read schematics and technical manuals.
What You’ll Need For Success
Interpersonal Skills: Communicate effectively with customers; simplify technical concepts for non-technical audiences.
Problem-Solving: Analyze issues, identify root causes, and minimize downtime.
Attention to Detail: Ensure accuracy and safety in work.
Time Management: Prioritize tasks and respond to customer requests promptly.
Industry Awareness: Stay informed about industry developments and product availability.
Equipment Operation: Safely operate tools and equipment used in maintenance and repair.
Physical Stamina: Perform manual labor, lift heavy equipment, and work in diverse environments.
Benefits Of Joining The Team Benefits Built For YOU! Carolina Handling offers a comprehensive benefits program to protect health, family, and lifestyle.
Health Benefits:
Medical, Dental, Vision Insurance; Prescription Drug Plan.
Financial And Tax-Saving Benefits:
Company-paid Disability, Life and AD&D Insurance; 401(k) with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.
Additional Benefits:
Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.
Company Benefits:
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, milestone gifts, philanthropy contributions, associate giving fund, and discount programs.
Comprehensive Perks Package Including:
Company-provided take-home service van with fuel card and maintenance coverage; comprehensive tool kit; annual uniform and boot allowance; training and development; paid on-the-job training; uncapped overtime potential; career growth and advancement opportunities; social events and team-building; employee recognition program.
Physical Requirements & Working Conditions The position is classified as heavy work with operation of machinery, power tools, motor vehicles, and heavy equipment. Physical tasks include walking, sitting, climbing, kneeling, and lifting up to 50 pounds regularly, 25 pounds frequently, and up to 100 pounds occasionally. Vision and hearing requirements are noted for safety and performance. Work may occur in diverse environments (manufacturing, distribution, cold storage, outdoor) with exposure to oil, grease, dirt, weather, and noise. Proper safety procedures must be followed.
Travel and Schedule Requirements Daily travel to customer sites is required. Overnight travel may be needed for projects or training. Work hours may vary, including overtime, shift work, on-call, weekends, and holidays.
Equal Opportunity This job description reflects the general nature of work and is not an exhaustive list of duties. Carolina Handling is an Equal Opportunity Employer. We value diversity and encourage applications from all qualified individuals.
Seniorities, Type, Function and Industry
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Engineering and Information Technology
Industries:
Transportation, Logistics, Supply Chain and Storage
Referrals increase your chances of interviewing at Carolina Handling. Get notified about new Mechanical Technician jobs in South Carolina, United States.
#J-18808-Ljbffr