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Compucom Staffing

Field Service Technician

Compucom Staffing, Tampa, Florida, us, 33646

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Field Service Technician

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Compucom Staffing .

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At

Compucom Staffing , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is seeking a qualified

Field Service Technician

to join their team in Tampa, FL and provide end‑user support. This is a 4 to 6 month contract role with a possibility of converting to a full‑time position based on performance. The successful candidate will provide onsite technical support to multiple store locations and assist with hardware/software installations, troubleshooting, and lifecycle servicing. A valid driver’s license and clean driving record will be required.

Duties and Responsibilities

Provide onsite desktop, laptop, printer, POS, and peripheral hardware installation, maintenance, imaging, and repair.

Troubleshoot software issues including Windows, Office 365, and store‑specific applications.

Manage ticketing system updates: log, track, escape, and close support tickets.

Perform AMCs (adds, moves, changes) for user workstations and peripherals.

Maintain accurate inventory tracking and control of equipment and parts.

Assist with basic network tasks (cabling, connectivity checks) and Smart Hands support in store locations.

Deliver technician support across shifts and coordinate with store staff and remote support teams to ensure operational consistency.

Skills and Qualifications

Minimum 1 to 3+ years of IT support, field service, or desktop technician experience.

Familiarity with Windows OS, Office 365, PC hardware installation/troubleshooting, and ticketing systems.

Strong customer service, communication, and time‑management skills.

Ability to lift and move desktop equipment (typical 40 lbs.).

Experience with retail environments, POS systems, or store‑based IT support preferred.

CompTIA A+ certification or equivalent preferred.

Ability to work off‑hours or weekends if required during project periods.

Wage Range The rate for this position is between

$17.00 – $20.00 per hour . Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits W2 only, no Corp to Corp. We are unable to sponsor H‑1B visas at this time. The Company offers a comprehensive benefit package that you can elect into, including medical, dental, vision, life, AD&D, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum 10 days annually), paid parental leave (minimum 10 days annually), 401(k), and FSA/HSA pre‑tax benefits.

Compucom Staffing , a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. For more information, visit

www.compucom.com .

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