Brightstar Lottery
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Field Service Technician
role at
Brightstar Lottery
1 day ago Be among the first 25 applicants
Join to apply for the
Field Service Technician
role at
Brightstar Lottery
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Direct message the job poster from Brightstar Lottery
People Person, Innovative Thinker, Problem Solver Location: VA Statewide, VA, US
Requisition ID: 18425
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.
Responsibilities
Join the winning team at Brightstar Lottery, where innovation meets impact. We’re looking for a Field Services Technician I to support our lottery operations by servicing equipment at retail partner locations. This role is ideal for someone who enjoys hands-on work, problem-solving, and being part of a mission-driven organization that brings excitement and opportunity to communities.
This role supports the Greater Newport News, VA Market. Top applicants should live within the surrounding area.
Travel within your assigned zone to install, maintain, or repair lottery equipment and communication devices
Deliver supplies and marketing materials to retail locations
Troubleshoot and resolve equipment issues in the field, including cleaning, swapping, or minor adjustments
Provide basic training to new or existing retailers on equipment use
Communicate clearly with dispatchers and document service activities accurately
Maintain organized inventory of tools, parts, and consumables
Follow Brightstar’s vehicle policy and attend driver safety training
Qualifications
High school diploma or equivalent
2+ years of experience in electronics, field service, or a related industry
Ability to lift up to 50 lbs, drive for extended periods, and work in various environments
Preferred
Technical or IT-related education or training
Familiarity with electronics and data communications
Comfort working at heights, in tight spaces, or in varying weather conditions
Strong manual dexterity and safety awareness when working with tools and electrical components
About Brightstar Lottery Brightstar Lottery, formerly IGT Global Solutions, is a global leader in lottery innovation. With a presence in over 100 jurisdictions, we deliver secure technology, award-winning games, and reliable solutions that help our partners achieve their goals. Our purpose is Elevating Lotteries, Inspiring Dreams, and our promise is Advancing Lotteries. We’re proud to foster a culture of integrity, excellence, and inclusive teamwork.
Benefits Why Brightstar? We believe in taking care of our people. Here’s what you can expect as part of our team (benefits subject to eligibility and policy):
Company vehicle for work use (Field Services only, location-dependent)
Medical benefits starting day one
12 paid holidays + 2 floating holidays
3 weeks of paid vacation annually (prorated first year)
401(k) with employer match — 100% vested from day one
Paid parental leave, life insurance, short- and long-term disability
Gym membership reimbursement, identity theft protection, and tuition assistance
Keys to Success
Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Self-leadership
At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting range is $17.45 - $23.27 per hour. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles may be eligible for short-term incentive or other discretionary bonuses. More senior roles may be eligible for long-term incentive bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Referrals increase your chances of interviewing at Brightstar Lottery by 2x
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Field Service Technician
role at
Brightstar Lottery
1 day ago Be among the first 25 applicants
Join to apply for the
Field Service Technician
role at
Brightstar Lottery
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Brightstar Lottery
People Person, Innovative Thinker, Problem Solver Location: VA Statewide, VA, US
Requisition ID: 18425
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.
Responsibilities
Join the winning team at Brightstar Lottery, where innovation meets impact. We’re looking for a Field Services Technician I to support our lottery operations by servicing equipment at retail partner locations. This role is ideal for someone who enjoys hands-on work, problem-solving, and being part of a mission-driven organization that brings excitement and opportunity to communities.
This role supports the Greater Newport News, VA Market. Top applicants should live within the surrounding area.
Travel within your assigned zone to install, maintain, or repair lottery equipment and communication devices
Deliver supplies and marketing materials to retail locations
Troubleshoot and resolve equipment issues in the field, including cleaning, swapping, or minor adjustments
Provide basic training to new or existing retailers on equipment use
Communicate clearly with dispatchers and document service activities accurately
Maintain organized inventory of tools, parts, and consumables
Follow Brightstar’s vehicle policy and attend driver safety training
Qualifications
High school diploma or equivalent
2+ years of experience in electronics, field service, or a related industry
Ability to lift up to 50 lbs, drive for extended periods, and work in various environments
Preferred
Technical or IT-related education or training
Familiarity with electronics and data communications
Comfort working at heights, in tight spaces, or in varying weather conditions
Strong manual dexterity and safety awareness when working with tools and electrical components
About Brightstar Lottery Brightstar Lottery, formerly IGT Global Solutions, is a global leader in lottery innovation. With a presence in over 100 jurisdictions, we deliver secure technology, award-winning games, and reliable solutions that help our partners achieve their goals. Our purpose is Elevating Lotteries, Inspiring Dreams, and our promise is Advancing Lotteries. We’re proud to foster a culture of integrity, excellence, and inclusive teamwork.
Benefits Why Brightstar? We believe in taking care of our people. Here’s what you can expect as part of our team (benefits subject to eligibility and policy):
Company vehicle for work use (Field Services only, location-dependent)
Medical benefits starting day one
12 paid holidays + 2 floating holidays
3 weeks of paid vacation annually (prorated first year)
401(k) with employer match — 100% vested from day one
Paid parental leave, life insurance, short- and long-term disability
Gym membership reimbursement, identity theft protection, and tuition assistance
Keys to Success
Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Self-leadership
At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting range is $17.45 - $23.27 per hour. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles may be eligible for short-term incentive or other discretionary bonuses. More senior roles may be eligible for long-term incentive bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Referrals increase your chances of interviewing at Brightstar Lottery by 2x
Get notified about new Field Service Technician jobs in
Fairfax County, VA .
Fairfax County, VA $17.45-$23.27 2 days ago
New Car and light service technician (PDI evening and weekends hours available)
Fairfax County, VA $17.45-$23.27 2 days ago
Chantilly, VA $59,600.00-$133,200.00 3 weeks ago
Experienced Service Technician-4 Day Work Week!
Field Technician – Entry-Level (Construction / Data Centers)
Fairfax County, VA $18.00-$22.00 3 weeks ago
Chantilly, VA $68,300.00-$152,700.00 1 week ago
Field Technician – Entry-Level (Construction / Data Centers)
Chantilly, VA $65,000.00-$105,000.00 2 weeks ago
Lorton, VA $75,000.00-$115,000.00 1 month ago
Springfield, VA $50,000.00-$75,000.00 4 months ago
Chantilly, VA $75,000.00-$175,000.00 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr