eXcell
Overview
At
CompucomStaffing , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified
Field Service Technician
to join their team in Tampa, FL and provide end-user support. This is a 4 to 6 month contract role with the possibility of converting to a full-time position based on performance. The successful candidate will provide onsite technical support to multiple store locations and assist with hardware/software installations, troubleshooting, and lifecycle servicing. A valid driver's license and clean driving record will be possessed by the ideal candidate.
Duties and Responsibilities
Provide onsite desktop, laptop, printer, POS and peripheral hardware installation, maintenance, imaging and repair
Troubleshoot software issues including Windows, Office 365 and store-specific applications
Manage ticketing system updates: log, track, escalate and close support tickets
Perform adds, moves, and changes (AMCs) for user workstations and peripherals
Maintain accurate inventory tracking and control of equipment and parts
Assist with basic network tasks (cabling, connectivity checks) and Smart Hands support in store locations
Deliver technicians\' support across shifts and coordinate with store staff and remote support teams to ensure operational consistency
Skills and Qualifications
Minimum 1 to 3+ years of IT support, field service or desktop technician experience
Familiarity with Windows OS, Office 365, PC hardware installation / troubleshooting and ticketing systems
Strong customer service, communication and time-management skills
Ability to lift and move desktop equipment (typical 40 lbs.)
Experience with retail environments, POS systems or store-based IT support preferred
CompTIA A+ certification or equivalent preferred
Ability to work off-hours or weekends if required during project periods
Wage Range The rate for this position is between
$17.00 - $20.00 per hour.
Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits
A comprehensive benefit package including but not limited to: medical, dental, vision, life, AD&D, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
CompucomStaffing, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
www.compucom.com .
#INDCCStaffing
#J-18808-Ljbffr
CompucomStaffing , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified
Field Service Technician
to join their team in Tampa, FL and provide end-user support. This is a 4 to 6 month contract role with the possibility of converting to a full-time position based on performance. The successful candidate will provide onsite technical support to multiple store locations and assist with hardware/software installations, troubleshooting, and lifecycle servicing. A valid driver's license and clean driving record will be possessed by the ideal candidate.
Duties and Responsibilities
Provide onsite desktop, laptop, printer, POS and peripheral hardware installation, maintenance, imaging and repair
Troubleshoot software issues including Windows, Office 365 and store-specific applications
Manage ticketing system updates: log, track, escalate and close support tickets
Perform adds, moves, and changes (AMCs) for user workstations and peripherals
Maintain accurate inventory tracking and control of equipment and parts
Assist with basic network tasks (cabling, connectivity checks) and Smart Hands support in store locations
Deliver technicians\' support across shifts and coordinate with store staff and remote support teams to ensure operational consistency
Skills and Qualifications
Minimum 1 to 3+ years of IT support, field service or desktop technician experience
Familiarity with Windows OS, Office 365, PC hardware installation / troubleshooting and ticketing systems
Strong customer service, communication and time-management skills
Ability to lift and move desktop equipment (typical 40 lbs.)
Experience with retail environments, POS systems or store-based IT support preferred
CompTIA A+ certification or equivalent preferred
Ability to work off-hours or weekends if required during project periods
Wage Range The rate for this position is between
$17.00 - $20.00 per hour.
Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits
A comprehensive benefit package including but not limited to: medical, dental, vision, life, AD&D, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
CompucomStaffing, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
www.compucom.com .
#INDCCStaffing
#J-18808-Ljbffr