Foodmate, a Duravant Company
Field Service Technician Level 3
Foodmate, a Duravant Company, Ball Ground, Georgia, United States, 30107
Foodmate, a Duravant Company provided pay range
This range is provided by Foodmate, a Duravant Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$35.00/hr - $45.00/hr This position is for candidates within an hour of an international airport in GA or in Ball Ground GA. Field Service Technician Overview
Duravant’s Life Cycle Services division requires all Field Service Technicians to travel to customer sites to perform total equipment lifecycle management services. This includes installations, preventative maintenance, start‑up/commissioning, troubleshooting issues, and providing upgrades/modernizations. Responsibilities
Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits and training services. Perform mechanical, electrical, troubleshooting for PLC programs and servo drive configuration. Achieve service delivery goals including response time, first‑time fix and customer satisfaction rates. Responsible for timely and accurate documentation of all service activities. Provide equipment reliability feedback to quality engineering and collaborate on improvements. Participate in cross‑training and cross‑functional teams with other Duravant operating companies. Competencies
Degree of knowledge and experience of mechanical, hydraulic, electrical, and pneumatic components. Ability to interpret complex technical information involving mechanics and electronics, including schematics and mechanical engineering documentation. Knowledge of AB CompactLogix and various other PLCs knowledge/experience in operation, troubleshooting, and modifications. AB PanelView and various types of HMI programming and troubleshooting. Variable Frequency Drive (VFD) parameter configuration and programming. Depth‑full understanding of Servo drive motor systems and configuration. Job Requirements
High School Diploma or equivalent required. Associate or bachelor’s degree in Mechatronics is desired. EE, EET, EECS or Industrial Electronics degree is a plus. 1+ years of experience in the maintenance, installation and troubleshooting of large capital equipment required. Strong mechanical and electrical background required. Solid understanding troubleshooting of PLCs is a plus. Must have a valid driver's license, valid passport, and a good driving record. Travel extensively, up to 85% – regionally, nationally or internationally. Benefits
Time and half on weekends Company truck Shared company‑paid premium health benefits with buy‑up options. Health Savings Account (HSA) options. Company-paid telemedicine program. Company-paid Long‑term Disability Plan and Basic Life and AD&D. 401(k) employer matching plan. Company discount program for you and your family (e.g., concerts, sporting events, health and wellness, travel, gifts and more!). Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more. Seniority level
Not applicable Employment type
Full‑time Job function
Manufacturing, Production, and Engineering Industries
Machinery Manufacturing, Facilities Services, Automation Machinery Manufacturing
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This range is provided by Foodmate, a Duravant Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$35.00/hr - $45.00/hr This position is for candidates within an hour of an international airport in GA or in Ball Ground GA. Field Service Technician Overview
Duravant’s Life Cycle Services division requires all Field Service Technicians to travel to customer sites to perform total equipment lifecycle management services. This includes installations, preventative maintenance, start‑up/commissioning, troubleshooting issues, and providing upgrades/modernizations. Responsibilities
Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits and training services. Perform mechanical, electrical, troubleshooting for PLC programs and servo drive configuration. Achieve service delivery goals including response time, first‑time fix and customer satisfaction rates. Responsible for timely and accurate documentation of all service activities. Provide equipment reliability feedback to quality engineering and collaborate on improvements. Participate in cross‑training and cross‑functional teams with other Duravant operating companies. Competencies
Degree of knowledge and experience of mechanical, hydraulic, electrical, and pneumatic components. Ability to interpret complex technical information involving mechanics and electronics, including schematics and mechanical engineering documentation. Knowledge of AB CompactLogix and various other PLCs knowledge/experience in operation, troubleshooting, and modifications. AB PanelView and various types of HMI programming and troubleshooting. Variable Frequency Drive (VFD) parameter configuration and programming. Depth‑full understanding of Servo drive motor systems and configuration. Job Requirements
High School Diploma or equivalent required. Associate or bachelor’s degree in Mechatronics is desired. EE, EET, EECS or Industrial Electronics degree is a plus. 1+ years of experience in the maintenance, installation and troubleshooting of large capital equipment required. Strong mechanical and electrical background required. Solid understanding troubleshooting of PLCs is a plus. Must have a valid driver's license, valid passport, and a good driving record. Travel extensively, up to 85% – regionally, nationally or internationally. Benefits
Time and half on weekends Company truck Shared company‑paid premium health benefits with buy‑up options. Health Savings Account (HSA) options. Company-paid telemedicine program. Company-paid Long‑term Disability Plan and Basic Life and AD&D. 401(k) employer matching plan. Company discount program for you and your family (e.g., concerts, sporting events, health and wellness, travel, gifts and more!). Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more. Seniority level
Not applicable Employment type
Full‑time Job function
Manufacturing, Production, and Engineering Industries
Machinery Manufacturing, Facilities Services, Automation Machinery Manufacturing
#J-18808-Ljbffr