Grand Pacific Resorts
Overview
Massage Therapist is responsible for ensuring high guest satisfaction by performing therapy treatments for the guests according to Spa standards, ensuring guests receive high quality and personalized service, and assisting in promoting and marketing Ocean Pearl Spa.
Responsibilities
Perform all spa services according to specific spa treatment protocols.
Begin and end all scheduled appointments on time.
Provide clients with high quality, customized massage and spa treatments.
Educate clients on the benefits of spa services offered; guide them in choosing the best services to meet their needs.
Provide professional body care recommendations for clients.
Maintain a professional demeanor and appearance.
Create rapport with guests and cultivate a loyal clientele base.
Be a part of a strong team work environment and coordinate with other spa departments.
Use Millennium software to enter client data and access daily appointment schedule.
Correspond with clients via note card mailings and phone calls.
Communicate problems with facility and equipment to the spa supervisor and/or spa director.
Assist with spa supply and linen care as needed.
Maintain proper sanitation and cleanliness of spa supplies and rooms.
Maintain adequate supply of spa products in rooms – communicate product order needs to the spa supervisor/retail & inventory manager.
Responsible for the setup and close down of massage and spa treatment rooms.
Communicate and interact effectively with all levels of staff and customers.
Communicate any customer service problems to the spa supervisor and/or spa director.
Qualifications
Education:
Must have a current California Massage Therapy Council (CAMTC) Massage Therapist certification.
Experience:
Minimum of 2 years hands-on experience – school clinic, events, spa/salon setting, private practice, or other experience applies.
Licenses or Certificates:
Massage Therapist certification.
Grooming:
All employees must maintain a neat, clean and well-groomed appearance per Westin/Sheraton Carlsbad’s standards.
Attendance:
Regular attendance is essential; irregular attendance may result in disciplinary action up to termination. May require varying schedules, including weekends and holidays, and attendance at scheduled trainings.
Physical Demands
Must be able to work a flexible schedule that includes weekend shifts.
Must be available to work a schedule that ranges from 20 hours to 40 hours per week.
Must be available to work busy holidays.
Must be reliable and have a positive attitude.
Must be able to stand for extended periods of time and perform massage techniques with proper body mechanics.
Must be able to work with consecutive appointments with only a 5-10 minute break between.
Ownership and Compliance This job opportunity is being made available by Grand Pacific Hotel Services, L.P., the owner and employer of all associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not the owner or operator of the resort and is not responsible for recruitment or employment data collection and privacy practices related to the resort’s owner or operator.
Job Details
Seniority level: Entry level
Employment type: Part-time
Job function: Health Care Provider
Industries: Hospitality
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Responsibilities
Perform all spa services according to specific spa treatment protocols.
Begin and end all scheduled appointments on time.
Provide clients with high quality, customized massage and spa treatments.
Educate clients on the benefits of spa services offered; guide them in choosing the best services to meet their needs.
Provide professional body care recommendations for clients.
Maintain a professional demeanor and appearance.
Create rapport with guests and cultivate a loyal clientele base.
Be a part of a strong team work environment and coordinate with other spa departments.
Use Millennium software to enter client data and access daily appointment schedule.
Correspond with clients via note card mailings and phone calls.
Communicate problems with facility and equipment to the spa supervisor and/or spa director.
Assist with spa supply and linen care as needed.
Maintain proper sanitation and cleanliness of spa supplies and rooms.
Maintain adequate supply of spa products in rooms – communicate product order needs to the spa supervisor/retail & inventory manager.
Responsible for the setup and close down of massage and spa treatment rooms.
Communicate and interact effectively with all levels of staff and customers.
Communicate any customer service problems to the spa supervisor and/or spa director.
Qualifications
Education:
Must have a current California Massage Therapy Council (CAMTC) Massage Therapist certification.
Experience:
Minimum of 2 years hands-on experience – school clinic, events, spa/salon setting, private practice, or other experience applies.
Licenses or Certificates:
Massage Therapist certification.
Grooming:
All employees must maintain a neat, clean and well-groomed appearance per Westin/Sheraton Carlsbad’s standards.
Attendance:
Regular attendance is essential; irregular attendance may result in disciplinary action up to termination. May require varying schedules, including weekends and holidays, and attendance at scheduled trainings.
Physical Demands
Must be able to work a flexible schedule that includes weekend shifts.
Must be available to work a schedule that ranges from 20 hours to 40 hours per week.
Must be available to work busy holidays.
Must be reliable and have a positive attitude.
Must be able to stand for extended periods of time and perform massage techniques with proper body mechanics.
Must be able to work with consecutive appointments with only a 5-10 minute break between.
Ownership and Compliance This job opportunity is being made available by Grand Pacific Hotel Services, L.P., the owner and employer of all associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not the owner or operator of the resort and is not responsible for recruitment or employment data collection and privacy practices related to the resort’s owner or operator.
Job Details
Seniority level: Entry level
Employment type: Part-time
Job function: Health Care Provider
Industries: Hospitality
#J-18808-Ljbffr