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Healthcare Network

Patient Service Representative for Family Care Office

Healthcare Network, Naples, Florida, United States, 33939

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Healthcare Network (HCN) is a Federally Qualified Health Center (FQHC) serving as the medical home for patients from birth to geriatric. We provide quality medical, dental and behavioral health services through board certified physicians and evidence-based practices to ensure that the whole patient receives quality care, regardless of insurance or income status.

We seek individuals to join our team of caregivers who are passionate about their community and the health and wellbeing of those who live and work here. Bilingual candidates are preferred, as the majority of our patients' first language is not English.

In return for your expertise, HCN offers a highly competitive wage and benefit package for our full-time employees. We offer: Competitive pay; eleven paid holidays (New Year’s, MLK, Good Friday, Memorial, July 4th, Labor, Indigenous People’s Day, Thanksgiving/Day after; Christmas Eve; Christmas); Paid Time Off bank of 10 days within first year of employment; medical, dental and vision insurances; life insurance (company-paid); 403b savings plan; 401a company-sponsored pension plan with up to 8% contribution; and other miscellaneous benefits.

We are currently hiring for a

Patient Service Representative

for our

Friendship Health Center office , located at

2355 Stanford Ct., Naples, FL 34112 .

Candidates for hire must complete our pre-employment processing which includes a level two AHCA screening, urine drug screen, and validation of job required immunizations.

Job Posted by ApplicantPro

Responsibilities

Greet and assist patients and visitors in a courteous and professional manner.

Verify patient information, schedule and manage appointments, and coordinate with clinical staff.

Maintain accurate patient records and ensure data integrity.

Answer phones, triage inquiries, and respond to patient needs in a timely fashion.

Process basic administrative tasks to support clinic operations.

Qualifications

High school diploma or equivalent; relevant healthcare/administrative experience preferred.

Strong communication and interpersonal skills; bilingual abilities preferred.

Proficiency with basic computer systems and medical office software.

Ability to handle sensitive information with confidentiality and professionalism.

Employment type: Full-time

Seniority level: Entry level

Job function: Health Care Provider

Industry: Medical Practices

Referral assistance may improve interviewing chances with Healthcare Network.

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