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Naples Comprehensive Health - NCH

Patient Registrar Admitting NN

Naples Comprehensive Health - NCH, Naples, Florida, United States, 33939

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Patient Registrar Admitting NN

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Naples Comprehensive Health - NCH .

Location: 11190 Health Park Blvd, Naples, FL, 34110. Work Type: Full Time. Work Schedule: 12 Hour Eve.

Job Summary The Patient Registrar is responsible for obtaining and accurately entering updated and accurate demographics and insurance information into the computer system, with proper coding, and receiving required documentation from the patient. The Patient Registrar performs the registration function for patients entering the health care system through inpatient, outpatient, or the emergency department. This role secures information needed for patient and third-party claims processing, including verifying benefits or obtaining authorization, explains policies, secures signatures, and gathers key information needed to complete billing and account resolution functions. The Patient Registrar completes and reviews financial information, collects deposits or co-pays and co-insurance amounts from patients. The role may perform various duties to complete patient registration, including but not limited to pre-authorization services, LMRP verifications, Medicare verification, return mail corrections, receptionist duties, and daily reports.

Essential Duties And Responsibilities

Completes all required registration/billing information accurately and timely in host system, either bedside or at the designated registration location.

Prepares ID armband, barcode label sheets, and obtains all applicable signatures as needed for registration.

Proficient in the use of the Patient Accounting Registration software, scanning process, and phone system; maintains accuracy requirements.

Works with bed utilization to move patients to a unit providing/arranging transport.

Trains and assists new employees in coordination with the Revenue Cycle Trainer protocol.

Completes all required insurance verification and LMRP, and confirms authorizations are obtained using applicable tools.

Reviews the registration for indicators from the Financial Counselors to ensure all documentation for resolution is complete prior to releasing patient for services.

Assists the patient to complete financial information, reviews patient’s ability to pay, requests payments of deposits, deductible or co-pay, or refers patient to eligibility vendor or Financial Counselor when applicable.

Documents payments received, applies correct codes in the cash posting journal in compliance with GL numbers, balances daily journals and cash bank.

Reviews accuracy of registration, corrects errors before end of shift, including patient demographics, financial class selection, system codes, and notes in the patient account; meets or exceeds department productivity standards.

Responds to patient questions regarding the Patient Bill or Rights, Medicare Bill or Rights, HIPAA, ABN, and other PFS related questions.

Transfers patients within the patient accounting system according to established procedure.

Education, Experience And Qualifications

Minimum of High School Diploma or GED is required

Minimum of 1 year of experience preferred

Ability to prioritize and work independently

Good customer service and communication skills

Basic computer knowledge: ability to operate a PC, create/save/print documents, input data

Employment Details

Seniority level: Entry level

Employment type: Full-time

Job function: Health Care Provider

Industries: Hospitals and Health Care

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