City of Norfolk, VA
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Utility Maintenance Supervisor
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City of Norfolk, VA
The City of Norfolk's Department of Utilities is currently seeking qualified candidates for the position of Utility Maintenance Supervisor within our Wastewater Division. This person supervises employees responsible for the installation, repair, and maintenance of wastewater infrastructure, ensures compliance with safety regulations, assists customers with wastewater concerns, and contributes to the development and preparation of the annual budget.
Essential Functions
Supervise and schedule multiple crews involved with cleaning of sanitary sewer mains, laterals, and maintenance of sewer cleaning equipment and vehicles. Resolve issues by investigating complaints, inspecting necessary materials and equipment, scheduling and supervising work, and documenting progress and productivity.
Supervise the operation and maintenance of sanitary sewer cleaning equipment such as water jet trucks, vacuum combination trucks, rod trucks, and augers. Familiar with sewer cleaning processes and chemical applications. Ability to read and interpret drawings of sewer assets.
Maintain infrastructure by assessing, scheduling, and supervising work and tracking costs.
Manage projects by investigating complaints, working with engineers to determine the best method to resolve problems, documenting repairs, writing work orders, supervising and documenting deliveries of materials, heavy equipment and safety barriers, and monitoring work and costs.
Control materials by taking yearly inventory and procuring supplies from vendors and the City's storehouse while following purchasing guidelines. Prepare daily timesheets and record materials used.
Manage employees by inspecting job sites, evaluating staff performance, assigning workers to planned tasks and worksites, assisting crews when needed, reviewing timesheets, preparing reports, conducting performance evaluations, and coordinating orientation and ongoing training of workers. Assist with job interviews.
Ensure compliance with safety measures by conducting safety inspections, informing employees about safety precautions, evaluating worksites for OSHA compliance, contacting Miss Utility, designing traffic patterns for crews, developing and enforcing a safety program, and maintaining contact with city and state health and environmental officials.
Assist customers with wastewater concerns by meeting with them to answer questions, describe repairs, and set times for service disruption and street closures.
Contribute to the development and preparation of the annual budget by assisting with cost estimates and coordinating the preparation of specifications for equipment and materials.
Respond to emergencies by leading sanitary sewer emergency response teams and coordinating standby teams to respond to after‑hour emergencies such as broken mains and sewer overflows.
Education / Experience Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. More than four years of utility maintenance/repair/construction experience.
Additional Information & Requirements A
Class A Commercial Driver's License
is required. Additional duty‑specific training and certification may be required within six months.
Work Hours Monday through Friday; 7:00 a.m. to 3:30 p.m. (standby/on call is required).
Work Location 1316 Ballentine Boulevard, Norfolk, Virginia.
Compensation and Benefits
Position eligible for a one‑time $5,000 signing bonus.
Position designated as Essential – may require extended, rotating, after‑hours, nights, weekends, holidays in response to emergencies or severe weather events.
Regular full‑time and permanent part‑time employees may receive paid holidays, vacation and sick leave, employer‑paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long‑term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees generally eligible for the same benefits of regular full‑time employees; retirement, life insurance and participation in health plans vary depending on funding and authorization.
Temporary/seasonal and part‑time employees generally only eligible for employer provided parking and access to membership in credit union.
Retirement: If hired October 5, 2010, or after, subject to City of Norfolk Retirement System; if hired January 1, 2022, or after, subject to VA Retirement System—5% payroll deduction.
Tuition Assistance Program: Established for employees with six months continuous service, accredited institution enrollment.
Note: The benefits described are broad generalizations; specific eligibility governed by city regulations per job type.
Non‑City positions are not subject to the above benefits; refer to posting for details.
Supplemental Questions
I understand and will answer the following supplemental questions completely and thoroughly.
If you were referred for this position by a current City of Norfolk employee, please provide the employee's name, department, and job title. If not, indicate N/A.
Please select the highest level of education you have completed:
High School Diploma/GED
Some College (≥6 months)
Vocational/Technical Degree
Associate's Degree
Bachelor's Degree
Master's Degree or higher
How many years of utility maintenance/repair/construction experience?
I have less than 4 years of experience
I have 4 to 6 years
I have 6 to 8 years
I have more than 8 years
How many years of supervisory experience do you possess?
Less than 4 years
4 to 6 years
6 to 8 years
More than 8 years
This position requires knowledge of work management systems. Please select the ones you possess experience in:
Lucity
North Star
Miss Utility
Do you have experience operating a vac truck?
Yes
No
Do you have experience working for a utility?
Yes
No
Please provide an explanation of any periods of unemployment longer than 30 days. Indicate N/A if none.
Are you a current or previous City of Norfolk employee?
Yes – currently employed
Yes – previously employed
No – not employed
Do you currently have a Class A Commercial Driver's License (CDL)?
Yes
No
Do you have a valid driver's license?
Yes
No
Do you currently reside in the City of Norfolk?
Yes
No
Please indicate your veteran status.
I am not a Veteran
I am a Veteran
I am a Disabled Veteran
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Government Administration
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Utility Maintenance Supervisor
role at
City of Norfolk, VA
The City of Norfolk's Department of Utilities is currently seeking qualified candidates for the position of Utility Maintenance Supervisor within our Wastewater Division. This person supervises employees responsible for the installation, repair, and maintenance of wastewater infrastructure, ensures compliance with safety regulations, assists customers with wastewater concerns, and contributes to the development and preparation of the annual budget.
Essential Functions
Supervise and schedule multiple crews involved with cleaning of sanitary sewer mains, laterals, and maintenance of sewer cleaning equipment and vehicles. Resolve issues by investigating complaints, inspecting necessary materials and equipment, scheduling and supervising work, and documenting progress and productivity.
Supervise the operation and maintenance of sanitary sewer cleaning equipment such as water jet trucks, vacuum combination trucks, rod trucks, and augers. Familiar with sewer cleaning processes and chemical applications. Ability to read and interpret drawings of sewer assets.
Maintain infrastructure by assessing, scheduling, and supervising work and tracking costs.
Manage projects by investigating complaints, working with engineers to determine the best method to resolve problems, documenting repairs, writing work orders, supervising and documenting deliveries of materials, heavy equipment and safety barriers, and monitoring work and costs.
Control materials by taking yearly inventory and procuring supplies from vendors and the City's storehouse while following purchasing guidelines. Prepare daily timesheets and record materials used.
Manage employees by inspecting job sites, evaluating staff performance, assigning workers to planned tasks and worksites, assisting crews when needed, reviewing timesheets, preparing reports, conducting performance evaluations, and coordinating orientation and ongoing training of workers. Assist with job interviews.
Ensure compliance with safety measures by conducting safety inspections, informing employees about safety precautions, evaluating worksites for OSHA compliance, contacting Miss Utility, designing traffic patterns for crews, developing and enforcing a safety program, and maintaining contact with city and state health and environmental officials.
Assist customers with wastewater concerns by meeting with them to answer questions, describe repairs, and set times for service disruption and street closures.
Contribute to the development and preparation of the annual budget by assisting with cost estimates and coordinating the preparation of specifications for equipment and materials.
Respond to emergencies by leading sanitary sewer emergency response teams and coordinating standby teams to respond to after‑hour emergencies such as broken mains and sewer overflows.
Education / Experience Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. More than four years of utility maintenance/repair/construction experience.
Additional Information & Requirements A
Class A Commercial Driver's License
is required. Additional duty‑specific training and certification may be required within six months.
Work Hours Monday through Friday; 7:00 a.m. to 3:30 p.m. (standby/on call is required).
Work Location 1316 Ballentine Boulevard, Norfolk, Virginia.
Compensation and Benefits
Position eligible for a one‑time $5,000 signing bonus.
Position designated as Essential – may require extended, rotating, after‑hours, nights, weekends, holidays in response to emergencies or severe weather events.
Regular full‑time and permanent part‑time employees may receive paid holidays, vacation and sick leave, employer‑paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long‑term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees generally eligible for the same benefits of regular full‑time employees; retirement, life insurance and participation in health plans vary depending on funding and authorization.
Temporary/seasonal and part‑time employees generally only eligible for employer provided parking and access to membership in credit union.
Retirement: If hired October 5, 2010, or after, subject to City of Norfolk Retirement System; if hired January 1, 2022, or after, subject to VA Retirement System—5% payroll deduction.
Tuition Assistance Program: Established for employees with six months continuous service, accredited institution enrollment.
Note: The benefits described are broad generalizations; specific eligibility governed by city regulations per job type.
Non‑City positions are not subject to the above benefits; refer to posting for details.
Supplemental Questions
I understand and will answer the following supplemental questions completely and thoroughly.
If you were referred for this position by a current City of Norfolk employee, please provide the employee's name, department, and job title. If not, indicate N/A.
Please select the highest level of education you have completed:
High School Diploma/GED
Some College (≥6 months)
Vocational/Technical Degree
Associate's Degree
Bachelor's Degree
Master's Degree or higher
How many years of utility maintenance/repair/construction experience?
I have less than 4 years of experience
I have 4 to 6 years
I have 6 to 8 years
I have more than 8 years
How many years of supervisory experience do you possess?
Less than 4 years
4 to 6 years
6 to 8 years
More than 8 years
This position requires knowledge of work management systems. Please select the ones you possess experience in:
Lucity
North Star
Miss Utility
Do you have experience operating a vac truck?
Yes
No
Do you have experience working for a utility?
Yes
No
Please provide an explanation of any periods of unemployment longer than 30 days. Indicate N/A if none.
Are you a current or previous City of Norfolk employee?
Yes – currently employed
Yes – previously employed
No – not employed
Do you currently have a Class A Commercial Driver's License (CDL)?
Yes
No
Do you have a valid driver's license?
Yes
No
Do you currently reside in the City of Norfolk?
Yes
No
Please indicate your veteran status.
I am not a Veteran
I am a Veteran
I am a Disabled Veteran
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Government Administration
#J-18808-Ljbffr