Dental Office Manager

Our Office Managers oversee daily operations of the dental practice, including supervising team members, managing patient flow, achieving team goals, and providing mentorship and training. They serve as a vital link between the dentist and the entire team, ensuring smooth communication and coordination. We exemplify our values of I.M.P.A.C.T: INTEGRITY: Do the right thing when no one is looking. MENTORSHIP: We learn from the best and share with the rest. PARTNERSHIP: Teamwork, unity & collaboration go faster and further. ACTION: We relentlessly pursue results & continuous improvement. CARING: We believe empathy will transform lives and strengthen communities. TRANSPARENCY: We have radically candid conversations to build authentic relationships. What You’ll Be Doing Daily Operations: Supervise all practice activities, manage opening and closing duties, and ensure effective coverage for all positions. Communication & Leadership: Plan, organize, and facilitate daily morning huddles and team meetings, and develop positive relationships with doctors and regional managers. Practice Performance: Achieve results by meeting or exceeding expected monthly and quarterly performance metrics, and monitor, analyze, and report on weekly/monthly KPI’s. Team Member Management & Support: Supervise all practice team members, provide guidance, coaching, and support, and manage practice recruiting, hiring, and onboarding. Patient Support & Guidance: Communicate with patients in a courteous, empathetic, and professional manner, and prioritize the patient experience. What You Will Bring Skills & Passion: A natural ability to relate to others in a compassionate, empathetic way, and a passion for helping others and ensuring success within the practice. Communication: Excellent presentation skills, and the ability to over-communicate to eliminate doubts and adapt communication style to suit the audience. Tech-Savvy: Comfortable troubleshooting technical issues and using Microsoft Programs, such as Excel, PPT, Word, etc. Problem Solver: Proactive in finding creative ways to overcome obstacles and engage team members in issue resolution. A Collaborative Spirit: Thrive in team environments and enjoy working with cross-functional teams to make a real impact. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status.

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