Madiff
Project Implementation Manager and Support Lead
At Madiff, we connect top IT talent with cutting‑edge companies through remote Agile teams and nearshore outsourcing. With operations in Poland, Portugal, France, and the UK, we specialize in AI, DevOps, and Cybersecurity – supporting industries like Telecom, Banking, and Hi‑Tech.
Are you an experienced Project Implementation Manager with a passion for driving enterprise‑wide tool adoption and stakeholder engagement?
We are looking for a
Project Implementation Manager & Support Lead
to join our client’s team in the
financial services
industry.
Responsibilities
Lead onboarding and adoption of
Planview Portfolios , ensuring compliance with governance and reporting standards
Provide hands‑on
PPM support , including access setup, data validation, and configuration checks
Monitor portfolio setup and data integrity against governance rules
Coordinate with Tech Leads, Portfolio and Ops teams to identify blockers and drive tool adoption
Facilitate office hours, walkthroughs, and training aligned with system behaviour
Own the onboarding and support tracker – monitor access issues, recurring questions, and lessons learned
Reinforce
time logging standards
and ensure reporting deadlines are met
Collect user feedback and support backlog prioritisation for future releases
Identify and empower team champions to ensure smooth handovers between onboarding waves
Requirements
5+ years of experience in project portfolio management, program coordination, or enterprise tool implementation
Proven experience in rollout, configuration, and adoption of
PPM tools
(Planview, Clarity, Workfront, Jira Align)
Strong knowledge of time tracking, project intake, and portfolio reporting processes
Excellent communication, facilitation, and stakeholder engagement skills with senior leaders
Ability to manage competing priorities in a fast‑paced environment
Nice to Have:
Experience leading enterprise‑wide PPM implementations and acting as a Product Owner or liaison
Familiarity with Agile, hybrid, and waterfall delivery models
Knowledge of
CapEx tracking, resource forecasting, and prioritisation
in FinTech or large enterprise settings
Remote work in Poland
Full‑time engagement, aligned with
standard Polish business hours
International exposure in a leading
financial services
environment
#J-18808-Ljbffr
Are you an experienced Project Implementation Manager with a passion for driving enterprise‑wide tool adoption and stakeholder engagement?
We are looking for a
Project Implementation Manager & Support Lead
to join our client’s team in the
financial services
industry.
Responsibilities
Lead onboarding and adoption of
Planview Portfolios , ensuring compliance with governance and reporting standards
Provide hands‑on
PPM support , including access setup, data validation, and configuration checks
Monitor portfolio setup and data integrity against governance rules
Coordinate with Tech Leads, Portfolio and Ops teams to identify blockers and drive tool adoption
Facilitate office hours, walkthroughs, and training aligned with system behaviour
Own the onboarding and support tracker – monitor access issues, recurring questions, and lessons learned
Reinforce
time logging standards
and ensure reporting deadlines are met
Collect user feedback and support backlog prioritisation for future releases
Identify and empower team champions to ensure smooth handovers between onboarding waves
Requirements
5+ years of experience in project portfolio management, program coordination, or enterprise tool implementation
Proven experience in rollout, configuration, and adoption of
PPM tools
(Planview, Clarity, Workfront, Jira Align)
Strong knowledge of time tracking, project intake, and portfolio reporting processes
Excellent communication, facilitation, and stakeholder engagement skills with senior leaders
Ability to manage competing priorities in a fast‑paced environment
Nice to Have:
Experience leading enterprise‑wide PPM implementations and acting as a Product Owner or liaison
Familiarity with Agile, hybrid, and waterfall delivery models
Knowledge of
CapEx tracking, resource forecasting, and prioritisation
in FinTech or large enterprise settings
Remote work in Poland
Full‑time engagement, aligned with
standard Polish business hours
International exposure in a leading
financial services
environment
#J-18808-Ljbffr