Energy Jobline ZR
About ShipMonk
ShipMonk isn\'t just a 3PL; we\'re a
growth partner for merchants . We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth eCommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we\'re on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a
merchant-first
mindset.
Benefits
Global Fulfillment Network:
Our 12+ owned and operated fulfillment centers span the U.S., Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
Proprietary Technology:
We\'ve eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
Unrivaled Support:
We provide hands‑on, \"mom and pop\" support with a global reach. Our dedicated teams are on‑site at every fulfillment center, ready to jump into action.
Transparent Pricing:
We believe in honest, long-term partnerships. Our all-inclusive pricing means predictable costs, with no hidden fees or surprises.
Committed to the Future:
We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Core Values
Merchant-first:
We handle the logistics so our merchants can focus on what they do best—growing their business.
Own it:
We take ownership of our work, our mistakes, and our successes.
People make ShipMonk:
We believe in our team and invest in our people.
Change the score:
We challenge the status quo, constantly innovating and improving.
Get sh\'t done:
We\'re a fast-paced, high-growth company that values action and results.
Operations Manager Responsibilities
Create and maintain a safe work environment for all Associates and Leaders.
Lead and develop a team of 3-7 front-line Supervisors and 50-200+ hourly associates.
Act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed.
Mentor, train, and develop teammates for career progression, performance improvement, and recognition purposes.
Create, communicate and maintain quality control policies and continuous improvement initiatives across the team(s), shifts, and fulfillment centers.
Proactively identify and lead process improvement initiatives geared towards Safety, Quality, and Productivity.
Build and deliver productivity plans by reviewing forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor on a daily and weekly basis.
Constantly review and action performance data with your Supervisors, ensuring adherence to, or exceeding operational goals (weekly, daily, hourly).
Partner with other managers to share best practices across shifts and the network.
Qualifications
Bachelor\'s degree highly.
2-3 years previous supervisory experience required, preferable within e-commerce, warehousing/distribution industries.
1-2 years management experience (refers to salaried and degreed direct‑reports, or equivalent).
Operational experience and knowledge across two or more functional areas of e-commerce, warehousing/distribution, or 3PL operation (i.e. Outbound, Inbound, Inventory, Value-add Services (VAS)).
Ability to manage, motivate, direct, lead, train and develop other leaders and team members.
Effective communication and collaboration skills.
Demonstrated ability to exceed target goals and objectives including examples of SLA accomplishments.
Strong technical and analytical skills, with moderate to advanced capabilities in applications such as MS Excel, Google Sheets, Tableau, ERP/WMS/TMS, etc.
ShipMonk is an equal opportunity employer. We value and do not discriminate on the basis of , , , , , , , marital status, veteran status, or status.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr
growth partner for merchants . We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth eCommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we\'re on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a
merchant-first
mindset.
Benefits
Global Fulfillment Network:
Our 12+ owned and operated fulfillment centers span the U.S., Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
Proprietary Technology:
We\'ve eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
Unrivaled Support:
We provide hands‑on, \"mom and pop\" support with a global reach. Our dedicated teams are on‑site at every fulfillment center, ready to jump into action.
Transparent Pricing:
We believe in honest, long-term partnerships. Our all-inclusive pricing means predictable costs, with no hidden fees or surprises.
Committed to the Future:
We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Core Values
Merchant-first:
We handle the logistics so our merchants can focus on what they do best—growing their business.
Own it:
We take ownership of our work, our mistakes, and our successes.
People make ShipMonk:
We believe in our team and invest in our people.
Change the score:
We challenge the status quo, constantly innovating and improving.
Get sh\'t done:
We\'re a fast-paced, high-growth company that values action and results.
Operations Manager Responsibilities
Create and maintain a safe work environment for all Associates and Leaders.
Lead and develop a team of 3-7 front-line Supervisors and 50-200+ hourly associates.
Act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed.
Mentor, train, and develop teammates for career progression, performance improvement, and recognition purposes.
Create, communicate and maintain quality control policies and continuous improvement initiatives across the team(s), shifts, and fulfillment centers.
Proactively identify and lead process improvement initiatives geared towards Safety, Quality, and Productivity.
Build and deliver productivity plans by reviewing forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor on a daily and weekly basis.
Constantly review and action performance data with your Supervisors, ensuring adherence to, or exceeding operational goals (weekly, daily, hourly).
Partner with other managers to share best practices across shifts and the network.
Qualifications
Bachelor\'s degree highly.
2-3 years previous supervisory experience required, preferable within e-commerce, warehousing/distribution industries.
1-2 years management experience (refers to salaried and degreed direct‑reports, or equivalent).
Operational experience and knowledge across two or more functional areas of e-commerce, warehousing/distribution, or 3PL operation (i.e. Outbound, Inbound, Inventory, Value-add Services (VAS)).
Ability to manage, motivate, direct, lead, train and develop other leaders and team members.
Effective communication and collaboration skills.
Demonstrated ability to exceed target goals and objectives including examples of SLA accomplishments.
Strong technical and analytical skills, with moderate to advanced capabilities in applications such as MS Excel, Google Sheets, Tableau, ERP/WMS/TMS, etc.
ShipMonk is an equal opportunity employer. We value and do not discriminate on the basis of , , , , , , , marital status, veteran status, or status.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr