Oak View Group
Operations Manager | Full-Time | Hilliard Center
Oak View Group, Corpus Christi, Texas, United States, 78417
Operations Manager | Full-Time | Hilliard Center
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360‑degree solution set for a collection of world‑class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary Under the supervision of the Director of Operations, the Operations Manager manages and coordinates the day‑to‑day operations of the facility (arena and exhibition hall/meeting rooms), including engineering, maintenance, set‑up/changeovers, custodial/housekeeping and grounds‑keeping. Provides overall administrative planning, direction, and policies to operating managers maintaining the highest quality service program to ensure client satisfaction. Assists in the development and management of the annual Operations Department budget and Capital Project planning/execution. Provides overall department management assistance to the Director of Operations.
This role pays an annual salary of $45,000–$55,000.
Benefits for Full‑Time roles Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
About The Venue The Hilliard Center is an entertainment complex owned by the city of Corpus Christi and managed by OVG with OVG Hospitality. The complex is in downtown Corpus Christi, Texas and consists of an arena, auditorium, and convention center. The facility hosts numerous conventions, trade shows, exhibitions, live performances, and sporting events. Located directly on the beautiful Corpus Christi Bay downtown, the Hilliard Center is flexible for any group offering complimentary Wi‑Fi and premium food and beverage options.
Responsibilities
Oversees daily operation and maintenance of the facility and all systems, including HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.
Schedules and oversees Changeover Supervisors, Housekeeping Supervisors, Building Mechanics, Building Services staff, etc.
Provides support and management oversight of Custodial services including daily cleaning, pre‑event, event and post‑event cleaning.
Manages preventative maintenance program for all facility assets by tracking, logging, scheduling, monitoring to extend life of equipment and systems and provides hands‑on assistance to maintenance staff as necessary.
Oversees the administration of all part‑time staff: hire, train, evaluate, and motivate.
Provides support and management oversight of the Changeover team: event set‑up and tear‑down, i.e., basketball floor, stage risers, chairs, signs, etc.
Assists in negotiation and administration of contracts with outside vendors including pest control, scoreboard systems, seasonal landscaping, etc.
Qualifications
Minimum of 3-5 years’ experience in an operations position in an arena, convention center or public assembly facility with knowledge of setup, housekeeping, maintenance, and event coordination including progressive supervisory responsibility.
Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
Familiarity with OSHA requirements.
Strong interpersonal skills required; including excellent verbal and written communication skills in the English language.
Self‑motivated with excellent organizational skills.
Must be able to work a flexible schedule including early mornings, evenings, overnights, weekends, holidays and extended number of consecutive days.
Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Position Summary Under the supervision of the Director of Operations, the Operations Manager manages and coordinates the day‑to‑day operations of the facility (arena and exhibition hall/meeting rooms), including engineering, maintenance, set‑up/changeovers, custodial/housekeeping and grounds‑keeping. Provides overall administrative planning, direction, and policies to operating managers maintaining the highest quality service program to ensure client satisfaction. Assists in the development and management of the annual Operations Department budget and Capital Project planning/execution. Provides overall department management assistance to the Director of Operations.
This role pays an annual salary of $45,000–$55,000.
Benefits for Full‑Time roles Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
About The Venue The Hilliard Center is an entertainment complex owned by the city of Corpus Christi and managed by OVG with OVG Hospitality. The complex is in downtown Corpus Christi, Texas and consists of an arena, auditorium, and convention center. The facility hosts numerous conventions, trade shows, exhibitions, live performances, and sporting events. Located directly on the beautiful Corpus Christi Bay downtown, the Hilliard Center is flexible for any group offering complimentary Wi‑Fi and premium food and beverage options.
Responsibilities
Oversees daily operation and maintenance of the facility and all systems, including HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.
Schedules and oversees Changeover Supervisors, Housekeeping Supervisors, Building Mechanics, Building Services staff, etc.
Provides support and management oversight of Custodial services including daily cleaning, pre‑event, event and post‑event cleaning.
Manages preventative maintenance program for all facility assets by tracking, logging, scheduling, monitoring to extend life of equipment and systems and provides hands‑on assistance to maintenance staff as necessary.
Oversees the administration of all part‑time staff: hire, train, evaluate, and motivate.
Provides support and management oversight of the Changeover team: event set‑up and tear‑down, i.e., basketball floor, stage risers, chairs, signs, etc.
Assists in negotiation and administration of contracts with outside vendors including pest control, scoreboard systems, seasonal landscaping, etc.
Qualifications
Minimum of 3-5 years’ experience in an operations position in an arena, convention center or public assembly facility with knowledge of setup, housekeeping, maintenance, and event coordination including progressive supervisory responsibility.
Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
Familiarity with OSHA requirements.
Strong interpersonal skills required; including excellent verbal and written communication skills in the English language.
Self‑motivated with excellent organizational skills.
Must be able to work a flexible schedule including early mornings, evenings, overnights, weekends, holidays and extended number of consecutive days.
Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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