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Washington University

Practice Office Manager - Neurology

Washington University, Creve Coeur, Missouri, United States

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* Manages practice activities ensuring applicable policies, procedures and standard practices are adhered to for operation to run smoothly.* Coordinates patient services with physicians and staff to provide quality care in an effective manner, promoting and maintaining good public relations with patients and families.* Manages all aspects relating to support and clinical staff personnel, including hiring, orientation, scheduling, monitoring time, performance reviews, salary decisions, progressive discipline and terminations.* Supervises onsite charge entry, copy collection process and functions as working supervisor by covering front desk, medical records and billing functions.* Evaluates the efficiency of patient flow and other office operations to determine the most cost effective way of completing tasks; ensures continual quality improvement strategy, collects, measures and interprets operational and clinical income data: Identifies problems and organizes teams to develop and implement solutions, develops formal policy as necessary.* Collaborates with practice leaders to prepare and adhere to annual practice budget and strategic planning ensuring proper cost center methodology is followed in order to analyze the financial performance of the practice’s cost centers.* Analyzes and presents financial reports and key performance indicators to physicians and leadership monthly.* May collaborate with marketing and clinical team to create and implement the practice’s internal and external marketing plan and develop programs and initiatives that enhance patient revenue.* May oversee updates to the practice Web site and social media interactions.* Reviews the practice compliance plan annually and ensures staff receives annual training as applicable, as well as, all required certifications are not expired.* Maintains patient confidentiality by following the HIPAA Compliance Plan established by the practice.* Works with IT vendor to ensure working internet, server, computers, printers, scanners and other electronic equipment.* Ensures a proper inventory management system is in place for all practice supplies and develops relationship with all vendors and evaluates services needed for the practice.* Performs other duties as required.* Up to 22 days of vacation, 10 recognized holidays, and sick time.* Competitive health insurance packages with priority appointments and lower copays/coinsurance.* Take advantage of our free Metro transit U-Pass for eligible employees.* WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.* WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.Yes. Due to the unique needs of each search, the selection process may occur at different paces for open positions. Individuals are encouraged to apply to all open positions of interest for which they meet the Required Qualifications.Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care.WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems.We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.**Useful Links****Accommodation**If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.**Regulatory Postings**Know Your Rights: Workplace Discrimination is Illegal Poster(; ) #J-18808-Ljbffr