Concord Hospitality Enterprises
Front Office Supervisor (Experience Required) - *Brand NEW Hilton Hotel* Hilton
Concord Hospitality Enterprises, Jacksonville, Florida, United States, 32290
Overview
Front Office Supervisor (Experience Required) - Brand NEW Hilton Hotel Hilton Jacksonville at Mayo Clinic Opens Oct 1
— Join to apply for this role at Concord Hospitality Enterprises. Responsibilities
Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handle special requests. Monitor room availability and offer AGM and GM assistance in yield management and restrictions. Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security procedures. Benefits
Benefits (Full Time Associates only): We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, short-term/long-term disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Wage: $19 per hour + EXCELLENT benefits! Why Concord? Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. We maintain engaging on-property activities to show we care about our associates. You take pride in your work, the hotel, and your employer to exceed our guests’ expectations. If this is you, we want you to contact us... Now! We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Hospitality
#J-18808-Ljbffr
Front Office Supervisor (Experience Required) - Brand NEW Hilton Hotel Hilton Jacksonville at Mayo Clinic Opens Oct 1
— Join to apply for this role at Concord Hospitality Enterprises. Responsibilities
Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handle special requests. Monitor room availability and offer AGM and GM assistance in yield management and restrictions. Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security procedures. Benefits
Benefits (Full Time Associates only): We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, short-term/long-term disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Wage: $19 per hour + EXCELLENT benefits! Why Concord? Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. We maintain engaging on-property activities to show we care about our associates. You take pride in your work, the hotel, and your employer to exceed our guests’ expectations. If this is you, we want you to contact us... Now! We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Hospitality
#J-18808-Ljbffr