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The Read House Hotel

Hotel General Manager

The Read House Hotel, Folly Beach, South Carolina, us, 29439

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1 day ago Be among the first 25 applicants If you can balance spreadsheets and sunsets, inspire your team with purpose, and know that every detail matters, you might be the next General Manager we’ve been waiting for! Lead with heart. Deliver with excellence. Enjoy the view. LOCATION:

1 Center Street, Folly Beach, SC- SALARY:

$100,000 per year with annual bonus opportunities Benefits

A culture that values passion, individuality, and fun! Opportunities for internal growth and development Paid Time Off (PTO) Paid holidays Earned Wage Access through PayActiv- access to your earned wages before payday! Affordable medical, dental, & vision insurance plans Company provided life insurance Short & Long Term Disability and Accident and Critical Illness Insurance Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5% Tuition assistance discount programs Referral program Employee Assistance Program Discounts at all Avocet-owned hotels & restaurants Who We Are Looking For

The General Manager is responsible for the Hotel's overall success and daily operations. Acting as an ambassador for the brand, the GM provides strategic leadership and direction to all departments, fostering a strong Service Culture while maximizing Guest Satisfaction, Operational Efficiency, and overall profitability. Main Duties And Responsibilities

Oversee all operational functions of the Hotel. Conduct regular meetings with Department Heads to ensure alignment and effective communication. Ensure compliance with Standard Operating Procedures (SOPs). Lead and oversee all key property initiatives, including Capital Projects. Prepare, present, and achieve the Hotel’s annual Operational and Capital Budgets. Monitor financial performance and implement strategies to maximize profitability. Ensure Revenue and Guest Satisfaction goals are consistently met or exceeded. Make decisions in the best interest of the Hotel’s long‑term success. Develop and execute improvement initiatives and cost‑saving measures. Compile and analyze a comprehensive monthly Performance Report for ownership and senior management. Collaborate with the Revenue Manager and F&B Director to develop accurate 90‑day forecasts. Assist with procurement processes and negotiate contracts with third‑party suppliers. Take ownership of all guest feedback and ensure prompt and effective resolution of complaints. Provide inspiring leadership and clear direction to all Hotel Team Members. Respond to internal and external audits to ensure compliance and continuous improvement. Develop and mentor the Executive Team to build leadership strength and succession readiness. Ensure compliance with OSHA, fire safety, and all other applicable legal and regulatory requirements. Supervisory Responsibilities

Assistant General Manager, F&B Director, People & Culture Manager Job Requirements

Education:

A bachelor’s degree in Hotel Management or a related field is preferred. Experience:

10–15 years of progressive experience in the hospitality industry, including significant management‑level experience (General Manager, Assistant General Manager, Rooms Director, or F&B Director preferred). Skills

Strong communication and presentation skills. Ability to analyze complex information and make sound, timely decisions. Thrives in high‑pressure environments with minimal supervision. Excellent listener with strong interpersonal and conflict‑resolution skills. Financial acumen with experience managing budgets, forecasts, and P&L performance. Strategic thinker with hands‑on operational insight. Flexible schedule; ability to work extended hours (50+ per week), including weekends and holidays. Maintains consistent attendance and punctuality per hotel standards. Professional appearance and demeanor in accordance with Avocet Hospitality Group standards. Commitment to upholding company values, culture, and service excellence. Working Conditions

This is NOT a desk position. This is a highly visible, hands‑on leadership role. The General Manager will maintain an active presence throughout the Hotel, directly engaging with guests and team members across all departments. May need to travel occasionally for corporate meetings, training, or industry events. Presence during peak periods (e.g., holidays, festivals, group stays) is expected. Work takes place in a variety of indoor and outdoor environments, including front office, guest rooms, kitchen, maintenance areas, and event spaces. Exposure to varying noise levels, cleaning chemicals, kitchen odors, or temperature changes when visiting operational departments. Regular interaction with guests, vendors, and regulatory officials. May be required to inspect areas such as rooftops, basements, or mechanical spaces. Equipment To Be Used

Equipment To Be Used Computer Systems: Microsoft Office Suite, Google Workspace PMS: Opera Cloud POS: Micros Accounting: M3 Accounts Payable: Concur Payroll: ADP Reputation Management: Revinate Room Locks: Onity Light use of kitchen and maintenance equipment as needed Physical & Mental Requirements

Long, flexible hours required, including evenings, weekends, holidays, and occasional overnights. Frequent standing, walking, bending, and manual tasks. Ability to lift up to 20 lbs regularly and up to 50 lbs with assistance. Capable of working both indoors and outdoors and navigating uneven surfaces. Must be able to read, write, and communicate fluently in English. Exceptional organizational and time management skills. Strong attention to detail and follow-through. Calm and composed under pressure; strong problem‑solving abilities. Professional, team‑oriented, and guest‑focused demeanor. Passionate about creating exceptional guest experiences. Leads by example through servant leadership and integrity. Work Environment

Results‑driven with a fun, engaging culture. Positive values and a relaxed yet productive atmosphere. Commitment to excellence and open, honest communication. Teamwork, empowerment, and mutual support. Recognition through positive reinforcement. High accountability balanced with trust and respect. Who We Are

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation‑exceeding, smile‑inducing, memory‑making experience for our community of guests. Internally, we focus on building a strong, tight‑knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination. Voted Best Hotel in Charleston by the Charleston Choice Awards 2025! DFWP/EOE

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