Mass General Brigham
Support Operations Supervisor - South Shore
Mass General Brigham, East Sandwich, Massachusetts, us, 02537
Job Title
Support Operations Supervisor - South Shore Job Summary
Responsible for guiding and supporting a team of administrative support staff, setting priorities, and maintaining high standards of professionalism and efficiency. Does this position require Patient Care? No Responsibilities
Supervise and guide a team of administrative support staff, providing direction, coaching, and support. Oversee and coordinate various administrative tasks and processes, such as managing calendars, scheduling appointments, coordinating meetings, arranging travel, and maintaining records and files. Continuously assess and improve administrative processes and procedures to enhance efficiency, productivity, and quality. Identify opportunities for automation, standardization, or streamlining of administrative tasks. Serve as a liaison between the administrative support team and other departments or stakeholders. Provide training, orientation, and professional development opportunities to administrative support staff. Qualifications
Education : Bachelor's Degree Business Administration required or Bachelor's Degree Related Field of Study required. Can this role accept experience in lieu of a degree? No Experience : Administrative Experience 3-5 years required; Medical Office/Hospital/Managed Care Experience 2-3 Years Required; Supervisory Experience 1-2 years preferred Knowledge, Skills And Abilities :
Proven experience in administrative support roles, with some experience in a supervisory or leadership capacity. Knowledge of administrative processes, procedures, and best practices. Strong organizational and time management skills. Excellent communication and interpersonal abilities. Problem-solving and decision-making skills. Attention to detail and ability to handle multiple priorities.
Physical Requirements
Standing Occassionally (3-33%) Walking Occassionally (3-33%) Sitting Constantly (67-100%) Lifting Occassionally (3-33%) 20lbs - 35lbs Carrying Occassionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occassionally (3-33%) Stooping Occassionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occassionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Work Details
Remote Type: Onsite Work Location: 311 Service Road Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America) Pay Range: $69,596.80 - $101,202.40/Annual Grade: 7 EEO Statement
Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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Support Operations Supervisor - South Shore Job Summary
Responsible for guiding and supporting a team of administrative support staff, setting priorities, and maintaining high standards of professionalism and efficiency. Does this position require Patient Care? No Responsibilities
Supervise and guide a team of administrative support staff, providing direction, coaching, and support. Oversee and coordinate various administrative tasks and processes, such as managing calendars, scheduling appointments, coordinating meetings, arranging travel, and maintaining records and files. Continuously assess and improve administrative processes and procedures to enhance efficiency, productivity, and quality. Identify opportunities for automation, standardization, or streamlining of administrative tasks. Serve as a liaison between the administrative support team and other departments or stakeholders. Provide training, orientation, and professional development opportunities to administrative support staff. Qualifications
Education : Bachelor's Degree Business Administration required or Bachelor's Degree Related Field of Study required. Can this role accept experience in lieu of a degree? No Experience : Administrative Experience 3-5 years required; Medical Office/Hospital/Managed Care Experience 2-3 Years Required; Supervisory Experience 1-2 years preferred Knowledge, Skills And Abilities :
Proven experience in administrative support roles, with some experience in a supervisory or leadership capacity. Knowledge of administrative processes, procedures, and best practices. Strong organizational and time management skills. Excellent communication and interpersonal abilities. Problem-solving and decision-making skills. Attention to detail and ability to handle multiple priorities.
Physical Requirements
Standing Occassionally (3-33%) Walking Occassionally (3-33%) Sitting Constantly (67-100%) Lifting Occassionally (3-33%) 20lbs - 35lbs Carrying Occassionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occassionally (3-33%) Stooping Occassionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occassionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Work Details
Remote Type: Onsite Work Location: 311 Service Road Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America) Pay Range: $69,596.80 - $101,202.40/Annual Grade: 7 EEO Statement
Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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