Part-Time Automotive Receptionist/Service Advisor

Franklin Sussex Auto Mall is seeking a P/T Service Receptionist/Cashier/Service Advisor to join our team! REQUIREMENTS: Excellent verbal and written communication skills Enthusiastic with high energy throughout the sales workday Self-motivated Greet and welcome guests as soon as they arrive Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures) Provide basic and accurate information in-person and via phone/email Perform other clerical receptionist duties such as filing, photocopying, and faxing DUTIES: Accept payments by cash, credit cards and checks from customers Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy Record receipts, delivery of change and other transactions throughout the shift Schedule and service appointments Direct customer calls to the desired or appropriate person/department. Answer customer questions about the status of repairs, and hours of operation. Education: High school Experience: Microsoft Office: 1 year (Preferred) Customer Service: 1 year (Preferred) Automotive Experience a Plus

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