Dekcsb
3807 Clairmont Rd, Chamblee, GA 30341, USA
Job Description Posted Friday, October 24, 2025 at 4:00 AM
About Claratel Behavioral Health
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.
If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.
Office Manager
Hours:
Monday – Friday, 8:00am- 5:00pm
Claratel Behavioral Health is seeking a dedicated and experienced Office Manager to oversee the front office operations. This role is essential to ensuring smooth daily operations, excellent customer service, accurate data collection, and strong financial performance.
Key Responsibilities
Lead and manage all front office operations to ensure efficiency and a positive client experience
Monitor and analyze financial and operational reports to guide department performance
Maintain quality assurance processes to reduce billing errors and denials
Hire, train, supervise, and coach front office staff
Oversee insurance verification, client intake, and demographic accuracy to support billing and authorization processes
Ensure accurate client flow within the EHR to minimize corrections and rework
Demonstrate strong knowledge of HIPAA regulations and ensure compliance at all times
Support the agency’s mission, vision, and values through adherence to policies, compliance, and customer service standards
Qualifications
Bachelor’s degree in a related field and two years of supervisory experience in a healthcare setting, OR six years of professional experience with at least two years in a supervisory role, OR a combination of education and experience
Strong organizational, analytical, and problem-solving skills
Excellent communication skills, both written and verbal
Working knowledge of Medicaid, Medicare, and Commercial Payers
Demonstrated leadership ability with a focus on training and staff development
Exceptional customer service and interpersonal skills
Additional Requirements
Successful completion of an FBI Criminal History Record Check
Pre-employment drug screening and successful completion of a criminal history background check is required.
Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.
Claratel Behavioral Health participates in E-Verify (Company ID: 226305)
#J-18808-Ljbffr
Job Description Posted Friday, October 24, 2025 at 4:00 AM
About Claratel Behavioral Health
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.
If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.
Office Manager
Hours:
Monday – Friday, 8:00am- 5:00pm
Claratel Behavioral Health is seeking a dedicated and experienced Office Manager to oversee the front office operations. This role is essential to ensuring smooth daily operations, excellent customer service, accurate data collection, and strong financial performance.
Key Responsibilities
Lead and manage all front office operations to ensure efficiency and a positive client experience
Monitor and analyze financial and operational reports to guide department performance
Maintain quality assurance processes to reduce billing errors and denials
Hire, train, supervise, and coach front office staff
Oversee insurance verification, client intake, and demographic accuracy to support billing and authorization processes
Ensure accurate client flow within the EHR to minimize corrections and rework
Demonstrate strong knowledge of HIPAA regulations and ensure compliance at all times
Support the agency’s mission, vision, and values through adherence to policies, compliance, and customer service standards
Qualifications
Bachelor’s degree in a related field and two years of supervisory experience in a healthcare setting, OR six years of professional experience with at least two years in a supervisory role, OR a combination of education and experience
Strong organizational, analytical, and problem-solving skills
Excellent communication skills, both written and verbal
Working knowledge of Medicaid, Medicare, and Commercial Payers
Demonstrated leadership ability with a focus on training and staff development
Exceptional customer service and interpersonal skills
Additional Requirements
Successful completion of an FBI Criminal History Record Check
Pre-employment drug screening and successful completion of a criminal history background check is required.
Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.
Claratel Behavioral Health participates in E-Verify (Company ID: 226305)
#J-18808-Ljbffr