Sam's Club
Overview
Base pay range: $20.00/hr - $28.00/hr. This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Position Summary... As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations. What you'll do
Be a Team Leader: Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club. Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies, and is an advocate for the member, the associate, and the company. Be an Expert: Maintains in-depth knowledge of the business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications, and seasonality to ensure the team performs daily processes consistently. Shares knowledge and trains the team. Ensures the team possesses knowledge of new products and technologies and is equipped to do their job. Leverages learning resources and attends training to drive continuous improvement. Be a Techie: Uses digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement. Uses handheld technology to make immediate business decisions related to services, safety alerts, new product information, and training. Be an early adopter of new tools and encourage others to use them. Be an Owner: Drives business results, maintains a neat, clean, and safe work area, plans and orders equipment and supplies as needed, monitors expenses and returns, assists in staffing and scheduling, operates cash registers, processes transactions, and supports member service in the physical area. Maintains accurate inventory, safety and compliance standards, completes paperwork and documentation, and models commitment to member service. Be a Talent Ambassador: Trains and teaches the team, monitors e-learnings and trainings, identifies potential in others, and supports career growth and talent sourcing. Develops, communicates, and implements processes to meet business needs by collaborating with managers and partners, analyzing information, monitoring progress, and addressing improvement opportunities. Demonstrates, promotes, and supports compliance with company policies and ethics by modeling appropriate behavior and guiding action plans under the Open Door Policy, assisting in correcting issues. Leads and participates in teams by coordinating work, understanding customer needs, and ensuring timelines and work quality are achieved while adapting to change. Respect the Individual: Embraces differences, fosters belonging, and creates opportunities for associates to thrive. Act with Integrity: Maintains high standards of ethics and compliance, aligns with Walmart values, and supports the goal of responsible business practices. Serve our Customers and Members: Delivers results with the customer first in mind and balances short- and long-term priorities. Strive for Excellence: Demonstrates curiosity, willingness to learn, and resilience; drives continuous improvement and adoption of new technologies. Benefits and compensation
At Sam's Club, we offer competitive pay and performance-based bonus awards, plus benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase plan, and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO for vacation, sick leave, holidays, etc., based on job classification and length of employment. See One.Walmart for information about PTO. Other benefits include disability coverage, company discounts, leave programs, and eligibility details. Live Better U is a company-paid education program for associates. Tuition, books, and fees are paid for by Walmart where applicable. Eligibility varies by benefit and job classification. For information about benefits and eligibility, see One.Walmart. The hourly wage range for this position is $20.00 to $28.00. Actual rate will meet or exceed minimum wage applicable to location. Additional compensation may include premiums based on schedule, facility, season, or work performed. Minimum Qualifications
6 months supervisory experience or 6 months experience in the automotive industry. Must be 18 years of age or older. Acknowledgment of required trainings and assessments within a prescribed time period if offered the position. Preferred Qualifications
Supervisory experience and Tire Industry experience. Tire Industry Certification (Certificate). Location
Primary Location: 5600 Emerald Ct, Mentor, OH 44060-1869, United States of America Employment type
Part-time Seniority level
Mid-Senior level Job function
Information Technology Industries
Retail
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Base pay range: $20.00/hr - $28.00/hr. This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Position Summary... As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations. What you'll do
Be a Team Leader: Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club. Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies, and is an advocate for the member, the associate, and the company. Be an Expert: Maintains in-depth knowledge of the business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications, and seasonality to ensure the team performs daily processes consistently. Shares knowledge and trains the team. Ensures the team possesses knowledge of new products and technologies and is equipped to do their job. Leverages learning resources and attends training to drive continuous improvement. Be a Techie: Uses digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement. Uses handheld technology to make immediate business decisions related to services, safety alerts, new product information, and training. Be an early adopter of new tools and encourage others to use them. Be an Owner: Drives business results, maintains a neat, clean, and safe work area, plans and orders equipment and supplies as needed, monitors expenses and returns, assists in staffing and scheduling, operates cash registers, processes transactions, and supports member service in the physical area. Maintains accurate inventory, safety and compliance standards, completes paperwork and documentation, and models commitment to member service. Be a Talent Ambassador: Trains and teaches the team, monitors e-learnings and trainings, identifies potential in others, and supports career growth and talent sourcing. Develops, communicates, and implements processes to meet business needs by collaborating with managers and partners, analyzing information, monitoring progress, and addressing improvement opportunities. Demonstrates, promotes, and supports compliance with company policies and ethics by modeling appropriate behavior and guiding action plans under the Open Door Policy, assisting in correcting issues. Leads and participates in teams by coordinating work, understanding customer needs, and ensuring timelines and work quality are achieved while adapting to change. Respect the Individual: Embraces differences, fosters belonging, and creates opportunities for associates to thrive. Act with Integrity: Maintains high standards of ethics and compliance, aligns with Walmart values, and supports the goal of responsible business practices. Serve our Customers and Members: Delivers results with the customer first in mind and balances short- and long-term priorities. Strive for Excellence: Demonstrates curiosity, willingness to learn, and resilience; drives continuous improvement and adoption of new technologies. Benefits and compensation
At Sam's Club, we offer competitive pay and performance-based bonus awards, plus benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase plan, and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO for vacation, sick leave, holidays, etc., based on job classification and length of employment. See One.Walmart for information about PTO. Other benefits include disability coverage, company discounts, leave programs, and eligibility details. Live Better U is a company-paid education program for associates. Tuition, books, and fees are paid for by Walmart where applicable. Eligibility varies by benefit and job classification. For information about benefits and eligibility, see One.Walmart. The hourly wage range for this position is $20.00 to $28.00. Actual rate will meet or exceed minimum wage applicable to location. Additional compensation may include premiums based on schedule, facility, season, or work performed. Minimum Qualifications
6 months supervisory experience or 6 months experience in the automotive industry. Must be 18 years of age or older. Acknowledgment of required trainings and assessments within a prescribed time period if offered the position. Preferred Qualifications
Supervisory experience and Tire Industry experience. Tire Industry Certification (Certificate). Location
Primary Location: 5600 Emerald Ct, Mentor, OH 44060-1869, United States of America Employment type
Part-time Seniority level
Mid-Senior level Job function
Information Technology Industries
Retail
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