PetVet Care Centers
Join to apply for the
Customer Service Representative
role at
PetVet Care Centers 1 day ago Be among the first 25 applicants Join to apply for the
Customer Service Representative
role at
PetVet Care Centers Get AI-powered advice on this job and more exclusive features. Position Overview:
The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Essential Functions:
Provides excellent customer service in-person, over the phone, and during high-stress situations. Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments. Handles basic medical emergencies for pets and owners, ensuring safety and well-being. Assists with medication pickups, inquiries, and provides information about services and products. Inputs and manages data in practice management software, including billing and accounts. Assists with retail sales, weighing pets, processing faxes, and maintaining records. Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications:
Relevant experience working in a veterinary setting required Relevant experience working as a receptionist/customer service representative required High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience Experience with ImproMed preferred Knowledge of clerical procedures and ability to organize files and records Excellent customer service skills, providing courteous and prompt assistance Accurate cash handling and cashiering abilities Strong multitasking skills with attention to detail Flexibility in scheduling, including weekends and holidays Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Schedule:
Mondays through Friday, 8AM to 5PM No weekends
At PetVet Care Centers, we’re committed to a
Culture of Care
— for pets, for the people who love them, and for the team members who make it all possible. With
more than 420 hospitals across the U.S.
and a team of over
11,000 dedicated professionals , including
1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on
partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see ourprivacy noticefor additional information about our data practices. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Non-profit Organizations and Veterinary Services Referrals increase your chances of interviewing at PetVet Care Centers by 2x Get notified about new Customer Service Representative jobs in
Natick, MA . Customer Service Specialist - TOPO (Hybrid)
Massachusetts, United States $41,600.00-$45,760.00 3 weeks ago Call Center Reservations Agent Encore Boston Harbor
Customer Service Representative - 24 hours/week
Customer Service Representative - Mercedes-Benz of Westwood
Wellesley, MA $37,900.00-$51,200.00 1 week ago Customer Service Representative - Lab 9:30am-6pm
Call Center Reservations Agent Encore Boston Harbor
Call Center Representative-$1,000 Sign on Bonus
Call Center Representative-$1,000 Sign on Bonus
Client Service/ Call Center Representative
Customer Service – Booking Hotels | Work From Home
Boston, MA $40,000.00-$70,000.00 4 days ago Call Center Representative-$1,000 Sign on Bonus
Call Center Representative-$1,000 Sign on Bonus
Customer Service Representative-$1,000 Sign on Bonus
Customer Service Representative - 32 hours/week
Call Center Guest Service Attendant Encore Boston Harbor
Guest Services Coordinator – Dunkin’ and Baskin-Robbins
Customer Service Representative-$1,000 Sign on Bonus
Wellesley, MA $47,100.00-$63,600.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Customer Service Representative
role at
PetVet Care Centers 1 day ago Be among the first 25 applicants Join to apply for the
Customer Service Representative
role at
PetVet Care Centers Get AI-powered advice on this job and more exclusive features. Position Overview:
The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Essential Functions:
Provides excellent customer service in-person, over the phone, and during high-stress situations. Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments. Handles basic medical emergencies for pets and owners, ensuring safety and well-being. Assists with medication pickups, inquiries, and provides information about services and products. Inputs and manages data in practice management software, including billing and accounts. Assists with retail sales, weighing pets, processing faxes, and maintaining records. Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications:
Relevant experience working in a veterinary setting required Relevant experience working as a receptionist/customer service representative required High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience Experience with ImproMed preferred Knowledge of clerical procedures and ability to organize files and records Excellent customer service skills, providing courteous and prompt assistance Accurate cash handling and cashiering abilities Strong multitasking skills with attention to detail Flexibility in scheduling, including weekends and holidays Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Schedule:
Mondays through Friday, 8AM to 5PM No weekends
At PetVet Care Centers, we’re committed to a
Culture of Care
— for pets, for the people who love them, and for the team members who make it all possible. With
more than 420 hospitals across the U.S.
and a team of over
11,000 dedicated professionals , including
1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on
partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see ourprivacy noticefor additional information about our data practices. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Non-profit Organizations and Veterinary Services Referrals increase your chances of interviewing at PetVet Care Centers by 2x Get notified about new Customer Service Representative jobs in
Natick, MA . Customer Service Specialist - TOPO (Hybrid)
Massachusetts, United States $41,600.00-$45,760.00 3 weeks ago Call Center Reservations Agent Encore Boston Harbor
Customer Service Representative - 24 hours/week
Customer Service Representative - Mercedes-Benz of Westwood
Wellesley, MA $37,900.00-$51,200.00 1 week ago Customer Service Representative - Lab 9:30am-6pm
Call Center Reservations Agent Encore Boston Harbor
Call Center Representative-$1,000 Sign on Bonus
Call Center Representative-$1,000 Sign on Bonus
Client Service/ Call Center Representative
Customer Service – Booking Hotels | Work From Home
Boston, MA $40,000.00-$70,000.00 4 days ago Call Center Representative-$1,000 Sign on Bonus
Call Center Representative-$1,000 Sign on Bonus
Customer Service Representative-$1,000 Sign on Bonus
Customer Service Representative - 32 hours/week
Call Center Guest Service Attendant Encore Boston Harbor
Guest Services Coordinator – Dunkin’ and Baskin-Robbins
Customer Service Representative-$1,000 Sign on Bonus
Wellesley, MA $47,100.00-$63,600.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr