Cedars-Sinai
Join to apply for the
Patient Service Rep - Nephrology
role at
Cedars-Sinai 3 days ago Be among the first 25 applicants Join to apply for the
Patient Service Rep - Nephrology
role at
Cedars-Sinai Get AI-powered advice on this job and more exclusive features. Job Description
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Job Description
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Job Duties and Responsibilities:
Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team. Greets patients and assist with resolving patient issues or raising patients issues. Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link. Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service. Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed. Process and track referrals and authorizations for various insurance types. Manages patient care flow and assist with monitoring CS-Link message pools and standard work. Monitors and assess their own workflow to find opportunities for improvement. Explains policies, procedures, or services to patients using administrative knowledge Participates in daily huddles and staff meetings. Promotes and practice infection prevention standards and all department policies and procedures.
Qualifications
Education:
High school diploma or GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.
About Us
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About The Team
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
Req ID
: 11643
Working Title
: Patient Service Rep - Nephrology
Department
: Nephrology
Business Entity
: Cedars-Sinai Medical Care Foundation
Job Category
: Administrative
Job Specialty
: Admissions/Registration
Overtime Status
: NONEXEMPT
Primary Shift
: Day
Shift Duration
: 8 hour
Base Pay
: $21.29 - $33.00 Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care, IT Services and IT Consulting, and Research Services Referrals increase your chances of interviewing at Cedars-Sinai by 2x Get notified about new Patient Service Representative jobs in
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Patient Service Rep - Nephrology
role at
Cedars-Sinai 3 days ago Be among the first 25 applicants Join to apply for the
Patient Service Rep - Nephrology
role at
Cedars-Sinai Get AI-powered advice on this job and more exclusive features. Job Description
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Job Description
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Job Duties and Responsibilities:
Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team. Greets patients and assist with resolving patient issues or raising patients issues. Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link. Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service. Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed. Process and track referrals and authorizations for various insurance types. Manages patient care flow and assist with monitoring CS-Link message pools and standard work. Monitors and assess their own workflow to find opportunities for improvement. Explains policies, procedures, or services to patients using administrative knowledge Participates in daily huddles and staff meetings. Promotes and practice infection prevention standards and all department policies and procedures.
Qualifications
Education:
High school diploma or GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.
About Us
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About The Team
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
Req ID
: 11643
Working Title
: Patient Service Rep - Nephrology
Department
: Nephrology
Business Entity
: Cedars-Sinai Medical Care Foundation
Job Category
: Administrative
Job Specialty
: Admissions/Registration
Overtime Status
: NONEXEMPT
Primary Shift
: Day
Shift Duration
: 8 hour
Base Pay
: $21.29 - $33.00 Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care, IT Services and IT Consulting, and Research Services Referrals increase your chances of interviewing at Cedars-Sinai by 2x Get notified about new Patient Service Representative jobs in
Los Angeles, CA . Patient Service Representative II (Surgery Scheduler) - Neurosurgery
Patient Service Representative II (Pediatric Orthopaedics Surgery Scheduler) - Spine Center
Patient Service Representative II - General/Plastic Surgery
Beverly Hills, CA $25.06-$38.84 1 week ago Patient Service Representative II - Pediatric Children's Health Center - (Limited Term)
Patient Service Representative II (Surgery Scheduler) - Orthopaedic Center
Beverly Hills, CA $25.06-$37.59 4 days ago Patient Services Rep II / General Pediatric UCEDD / Full-time / Days
Beverly Hills, CA $21.00-$30.41 2 weeks ago Patient Financial Service Representative - Admitting - Full Time 8 Hour Variable Shift (Union)
Patient Service Representative II - Heart Institute Ambulatory (Interventional Cariology)
Patient Service Rep - South Bay Surgeons (Torrance)
Patient Access Rep - Admitting - Per Diem 8 Hours Variable Shift (Union, Non-Exempt)
Patient Service Representative II - Pancreatic Biliary Services
Los Angeles, CA $45,760.00-$47,840.00 2 weeks ago Patient Service Representative II - Minimally Invasive Urology
Los Angeles, CA $45,760.00-$47,840.00 1 month ago Patient Service Representative I - Radiation Therapy
Beverly Hills, CA $21.66-$32.49 1 week ago Beverly Hills, CA $21.00-$30.41 4 days ago Baldwin Park, CA $24.00-$26.00 13 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr