MCR International
Overview
Field Service Technician – Pharmaceutical Packaging Machinery (Based in North Carolina, near Charlotte | U.S. & International Travel Required) Field Service Technician – Pharmaceutical Packaging Machinery in North Carolina with extensive travel. We are seeking a skilled technician with a strong mechanical background and hands-on experience in industrial or pharmaceutical packaging equipment to join the After-Sales team. Location & Travel: This is a U.S.-based role requiring the candidate to be located in North Carolina, near Charlotte, or willing to relocate. The position involves frequent travel across the U.S. and internationally to support equipment installations, maintenance, and training at client sites.
Responsibilities
Install, commission, and service pharmaceutical packaging machinery at customer facilities.
Deliver client training on equipment operation, maintenance, and safety.
Act as the main point of contact during on-site visits, ensuring excellent customer experience.
Perform preventive and corrective maintenance, upgrades, and repairs.
Document service activities through detailed reports and recommendations.
Collaborate closely with the After-Sales and Engineering teams.
Ensure compliance with safety, quality, and environmental standards.
Qualifications
Advanced Vocational Training (FP-II) or Technical Engineering degree.
Minimum 3 years of experience in a Field Service or After-Sales role.
At least 1 year of hands-on experience with industrial machinery (pharmaceutical packaging or process equipment preferred).
Proven ability to handle installations, training, and complex mechanical repairs.
Ability to work independently while managing travel schedules effectively.
Skills & Competencies
Strong mechanical skills with solid electrical and troubleshooting abilities.
Customer-focused, with clear and professional communication skills.
Organized, proactive, and results-driven.
Proficiency in Microsoft Office and IT tools.
Fluent in English (Spanish is a plus).
What We Offer
Full-time position with flexible home-office setup.
Exposure to cutting-edge pharmaceutical packaging technologies.
Regular opportunities for U.S. and international travel.
A collaborative, high-performance team environment.
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Field Service Technician – Pharmaceutical Packaging Machinery (Based in North Carolina, near Charlotte | U.S. & International Travel Required) Field Service Technician – Pharmaceutical Packaging Machinery in North Carolina with extensive travel. We are seeking a skilled technician with a strong mechanical background and hands-on experience in industrial or pharmaceutical packaging equipment to join the After-Sales team. Location & Travel: This is a U.S.-based role requiring the candidate to be located in North Carolina, near Charlotte, or willing to relocate. The position involves frequent travel across the U.S. and internationally to support equipment installations, maintenance, and training at client sites.
Responsibilities
Install, commission, and service pharmaceutical packaging machinery at customer facilities.
Deliver client training on equipment operation, maintenance, and safety.
Act as the main point of contact during on-site visits, ensuring excellent customer experience.
Perform preventive and corrective maintenance, upgrades, and repairs.
Document service activities through detailed reports and recommendations.
Collaborate closely with the After-Sales and Engineering teams.
Ensure compliance with safety, quality, and environmental standards.
Qualifications
Advanced Vocational Training (FP-II) or Technical Engineering degree.
Minimum 3 years of experience in a Field Service or After-Sales role.
At least 1 year of hands-on experience with industrial machinery (pharmaceutical packaging or process equipment preferred).
Proven ability to handle installations, training, and complex mechanical repairs.
Ability to work independently while managing travel schedules effectively.
Skills & Competencies
Strong mechanical skills with solid electrical and troubleshooting abilities.
Customer-focused, with clear and professional communication skills.
Organized, proactive, and results-driven.
Proficiency in Microsoft Office and IT tools.
Fluent in English (Spanish is a plus).
What We Offer
Full-time position with flexible home-office setup.
Exposure to cutting-edge pharmaceutical packaging technologies.
Regular opportunities for U.S. and international travel.
A collaborative, high-performance team environment.
#J-18808-Ljbffr