Wagner Equipment Co. in
Experienced Field Service Diesel Technician
Wagner Equipment Co. in, Colorado Springs, Colorado, United States, 80509
Experienced Field Service Diesel Technician
Job Category : Service Requisition Number : EXPER005319 Location : 990 Meadowbrook Pkwy, Colorado Springs, CO 80915 Overview
The Experienced Field Service Diesel Technician works with direct supervision in diagnosing, troubleshooting and repairing heavy equipment at the customer’s site in a manner that reflects the company’s vision of working as “One Professional Team.” Responsibilities
Diagnose, troubleshoot, and repair heavy equipment at customer sites with direct supervision as needed Maintain truck and crane inspection logs daily Complete CAT service reports daily with legible text, proper grammar, and appropriate SIMS code Transmit photos, timecards, service reports, and other information via email Maintain accurate customer records and keep receipts for accounting purposes Collaborate with the Service Department, Product Support Representatives, and Sales to meet customer needs Communicate diagnosis and status of repairs, parts, and other concerns to customers Teach and coach other technicians in the field Promote Wagner Equipment Co. to customers Troubleshoot and repair CAT equipment correctly on the first attempt when possible Read and apply electrical and hydraulic schematics to repair work Safely rig or hook components for lifting and remove/install major components Maintain tooling in good working order per MSHA and OSHA regulations Make field warranty repair determinations and communicate decisions to customer and dispatcher Maintain service vehicle in safe and good repair Other duties as assigned by manager Qualifications
High School Diploma or GED Relevant CAT-related courses 10+ years’ experience servicing heavy equipment (seeking all technician skill levels) 5+ years administrative/clerical experience 5+ years customer service experience Additional Eligibility Requirements
DOT Health Card at minimum MSHA License preferred Working in a mine site environment preferred Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Maintain logs and records related to inspections and service activities Read and interpret CAT service requirements and SIMS codes Maintain good customer records for assigned jobs Communicate with customers on diagnosis and status of repairs, parts, and concerns Coach and mentor other technicians Work with the team to meet customer needs and promote Wagner Equipment Co. Read and interpret electrical/hydraulic schematics Safely rig/heave components for lifting and perform component removal/installation Maintain tools in good working order and comply with safety regulations Travel to customer sites as required Physical Demands & Competencies
Standing, walking, talking, sitting, use of hands and hearing Climbing ladders and stairs Heavy lifting up to 100 pounds or more Data entry, reading/writing, reasoning, organizational and math skills Safety and product knowledge Basic knowledge of Microsoft Word and Outlook; intermediate knowledge of DBS, ET/SIS/SIS Web/STW Ability to work independently Well-rounded knowledge of CAT equipment Work Environment
Noise: Loud Indoor and outdoor work Travel
75%–100% travel required Benefits
Paid Time Off (PTO) – Up to 96 hours in first year + 8 company-paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans – 401K and Roth 401K, company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) Access to CEFCU accounts and services Additional Benefits: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog, and discounted employee phone plans Other
Pay Rate: $36.50 - $52.60 per hour. Pay is dependent on education and experience. Posted: October 27, 2025. Important: This job description includes standard pre-employment screenings and may be updated without notice. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The Know Your Rights notice from the Department of Labor applies.
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Job Category : Service Requisition Number : EXPER005319 Location : 990 Meadowbrook Pkwy, Colorado Springs, CO 80915 Overview
The Experienced Field Service Diesel Technician works with direct supervision in diagnosing, troubleshooting and repairing heavy equipment at the customer’s site in a manner that reflects the company’s vision of working as “One Professional Team.” Responsibilities
Diagnose, troubleshoot, and repair heavy equipment at customer sites with direct supervision as needed Maintain truck and crane inspection logs daily Complete CAT service reports daily with legible text, proper grammar, and appropriate SIMS code Transmit photos, timecards, service reports, and other information via email Maintain accurate customer records and keep receipts for accounting purposes Collaborate with the Service Department, Product Support Representatives, and Sales to meet customer needs Communicate diagnosis and status of repairs, parts, and other concerns to customers Teach and coach other technicians in the field Promote Wagner Equipment Co. to customers Troubleshoot and repair CAT equipment correctly on the first attempt when possible Read and apply electrical and hydraulic schematics to repair work Safely rig or hook components for lifting and remove/install major components Maintain tooling in good working order per MSHA and OSHA regulations Make field warranty repair determinations and communicate decisions to customer and dispatcher Maintain service vehicle in safe and good repair Other duties as assigned by manager Qualifications
High School Diploma or GED Relevant CAT-related courses 10+ years’ experience servicing heavy equipment (seeking all technician skill levels) 5+ years administrative/clerical experience 5+ years customer service experience Additional Eligibility Requirements
DOT Health Card at minimum MSHA License preferred Working in a mine site environment preferred Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Maintain logs and records related to inspections and service activities Read and interpret CAT service requirements and SIMS codes Maintain good customer records for assigned jobs Communicate with customers on diagnosis and status of repairs, parts, and concerns Coach and mentor other technicians Work with the team to meet customer needs and promote Wagner Equipment Co. Read and interpret electrical/hydraulic schematics Safely rig/heave components for lifting and perform component removal/installation Maintain tools in good working order and comply with safety regulations Travel to customer sites as required Physical Demands & Competencies
Standing, walking, talking, sitting, use of hands and hearing Climbing ladders and stairs Heavy lifting up to 100 pounds or more Data entry, reading/writing, reasoning, organizational and math skills Safety and product knowledge Basic knowledge of Microsoft Word and Outlook; intermediate knowledge of DBS, ET/SIS/SIS Web/STW Ability to work independently Well-rounded knowledge of CAT equipment Work Environment
Noise: Loud Indoor and outdoor work Travel
75%–100% travel required Benefits
Paid Time Off (PTO) – Up to 96 hours in first year + 8 company-paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans – 401K and Roth 401K, company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) Access to CEFCU accounts and services Additional Benefits: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog, and discounted employee phone plans Other
Pay Rate: $36.50 - $52.60 per hour. Pay is dependent on education and experience. Posted: October 27, 2025. Important: This job description includes standard pre-employment screenings and may be updated without notice. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The Know Your Rights notice from the Department of Labor applies.
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