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Legrand, North America

Warehouse Senior Manager

Legrand, North America, Moreno Valley, California, United States, 92551

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Warehouse Senior Manager

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Legrand, North America

in Moreno Valley, CA.

At a Glance This role leads end‑to‑end warehouse operations and reverse logistics processes, including receiving, inventory management, shipping, returns processing, and product rework. The Senior Manager ensures operational efficiency, quality control, and customer satisfaction while driving process improvement across the distribution lifecycle.

Key Responsibilities

Oversee daily operations for receiving, storing, picking, packing, and shipping.

Optimize layout, workflows, and space utilization to maximize efficiency and throughput.

Monitor warehouse KPIs and drive continuous improvement in performance metrics.

Ensure inventory accuracy through effective cycle counting, audits, and system controls.

Enforce OSHA standards and implement strong safety protocols.

Utilize Warehouse Management Systems (WMS) and ERP systems to track and analyze inventory and workflow performance.

Reverse Logistics & Product Rework

Manage customer returns (RMA), including inspection, verification, and failure analysis.

Coordinate with Engineering to rework returned products (hardware/firmware as required).

Quarantine and process non‑conforming or defective materials.

Lead the team in performing quality control inspections on inbound returned products.

Create and maintain SOPs for all reverse logistics and rework activities.

Leadership & Strategic Oversight

Lead, train, and develop warehouse and reverse logistics teams.

Provide input into budget planning and contribute to broader strategic decisions.

Resolve escalated operational issues, collaborating cross‑functionally with Engineering, Quality, and Customer Support.

Support urgent customer orders and ensure a responsive, customer‑focused operation.

Salary Range: $135,000 – $161,000

Required Qualifications

Bachelor’s degree in Business, Engineering, Supply Chain, or related field.

8+ years of experience in warehouse management, reverse logistics, or manufacturing operations.

3+ years in a managerial or team leadership role.

Strong knowledge of ERP systems, WMS, and inventory control software.

Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams).

Familiarity with electronic assemblies and basic failure analysis.

Ability to write and implement operational procedures and process improvements.

Preferred Qualifications

15+ years of experience in technical support, field service, or manufacturing.

Experience with Salesforce, Arena, JDE, and PkMS.

Bilingual in English and Spanish.

Core Competencies

Distribution & Inventory Management

Reverse Logistics Process Improvement

Safety & OSHA Compliance

Team Leadership & Training

ERP/WMS Utilization

Quality Control & Failure Analysis

About Legrand North & Central America Legrand, North & Central America (LNCA) is a leader in the AV, lighting & controls, electrical, and data center markets. LNCA offers comprehensive medical, dental, and vision coverage, along with benefits such as a 401(k) match, paid time off, disability plans, parental leave, and bonus opportunities. For more information, visit legrand.us.

Equal Opportunity Employer Legrand is an equal opportunity employer.

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