Broward Health
Service Center Analyst-Associate-IT-BHC--#20570
Broward Health, Fort Lauderdale, Florida, us, 33336
Overview
Broward Health Corporate ISC Responsibilities
Resolves hardware and software problems within established service level agreements. Processes incidents and service requests through established incident and request fulfillment processes. Identifies root causes and trends in incident handling. Provides feedback as part of ongoing process improvement activities. Qualifications
Education
— Essential: Associate Experience
— Essential: Two Years Credentials
— Essential: Florida Driver's License; ITIL Foundation Certification; CompTIA Certification; Microsoft Certified DeskTop Support Technician Additional Information
Visit us online at BrowardHealth.org or contact Talent Acquisition. Bonus Exclusions may apply in accordance with policy HR-004-026. Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law. At Broward Health, the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.
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Broward Health Corporate ISC Responsibilities
Resolves hardware and software problems within established service level agreements. Processes incidents and service requests through established incident and request fulfillment processes. Identifies root causes and trends in incident handling. Provides feedback as part of ongoing process improvement activities. Qualifications
Education
— Essential: Associate Experience
— Essential: Two Years Credentials
— Essential: Florida Driver's License; ITIL Foundation Certification; CompTIA Certification; Microsoft Certified DeskTop Support Technician Additional Information
Visit us online at BrowardHealth.org or contact Talent Acquisition. Bonus Exclusions may apply in accordance with policy HR-004-026. Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law. At Broward Health, the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.
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