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Cayuga Centers

Compliance Associate

Cayuga Centers, New York, New York, us, 10261

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Posted Thursday, October 23, 2025 at 4:00 AM

Cayuga Centers is hiring immediately for a Compliance Associate in NYC

Earn $22.00/hour

Location: New York, NY

Join our team and make a difference in the lives of children, youth and families in our community

About Cayuga Centers Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth and families. We have 22 offices across 8 states and serve over 17,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

About the Program and Position: Our Transitional Foster Care Program for Unaccompanied Children (UC‑TFC) overseen by the Office of Refugee Resettlement (ORR), ensures the well‑being and safety of unaccompanied children (ages 0‑17) who cross the US Southern border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.

The Compliance Associate is an integral role within the CQI department. They will ensure Cayuga Centers maintain all client information in an secure, organized, and accessible system. They will also support the Compliance Team in ensuring we are always audit‑ready .

How you get to use your skills as a Compliance Associate…

Serve as the main point of contact for agency‑wide requests of information

Coordinateacross departments to fulfill requests and ensure timely submissions

Ensure all paperwork, digital forms, and files are accurate before scanning or submitting to external parties

Manage NYC, and Auburn, NY file rooms, including inventory of archived files, maintaining files for easy retrieval, and tracking locations of transferred files

Secures and protects the privacy of documents

Look for ways to improve file management and tracking systems. Devise new systems as needed

Serve as the security designate for credit reports and develop automation to track internal compliance

Support compliance teams on managing internal HR file reviews

Flexible to travel to upstate New York offices on a quarterly basis

In coordination with the Compliance Officer, establish and maintain processes for managing assigned tasks, setting quality and performance standards and assessing potential completion risks

Partner with the Quality and Effectiveness Department to assist us in being a true learning organization and create improvement through partnership

Comply with rules and regulations governing access to Protected Health Information (PHI) under HIPAA

Perform other duties as requested by supervisor, Compliance Officer, and other agency leadership

Required Experience as a Compliance Associate:

Proficient in Microsoft Office and Google Suite

Previous experience managing physical and digital files

Minimum two years of challenging customer services‑related work

Excellent attention to detail and strong organizations skills

Demonstrated written and verbal communication skills that reflect a commitment t o collaboration and service

Experienced in self‑directed management of projects

Ability to stay focused and accomplish work in an environment with shifting priorities and multiple competing deadline

Flexible and adaptable team player

Comfortable with a certain amount of ambiguity

Ability to work additional hours and travel as needed

Willingness and desire to learn and grow

Physical Requirements:

Word processing: Including responding to emails , composing letters, completing computerized documentation, use of electronic medical records etc. : This involves sitting at a computer for prolonged periods of time

Completing paperwork –Such as copying, faxing & scanning

Schedule: Non‑Exempt

Regular hours entail 9:00am - 5:00 pm or 8:00am - 4:00pm, Monday - Friday

Travel outside of work hours may be required

Must be flexible to meet program needs

Why Cayuga Centers?

Certified Great Place to Work®

Council on Accreditation (COA) Accredited

Trauma‑informed, evidence‑based framework (ARC)

Growth and development opportunities

Culture of respect, innovation, and belonging

9 paid Holidays, 3 Personal Days, Medical Appointment Time

Medical, dental, and vision insurance

Pet and Legal insurance

Employee Assistance Program

FSA, Transit, and Parking savings accounts

Supplemental life insurance, critical illness, enhanced short‑term disability benefits

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