Logo
Amazon

Payments Program Manager

Amazon, Memphis, Tennessee, us, 37544

Save Job

Are you passionate about driving operational excellence in complex payment ecosystems while delivering exceptional customer experiences? Join us in transforming how Amazon handles payments across Latin America!

Key job responsibilities

Drive end-to-end program management for card network partnerships, including implementation, monitoring, and optimization of performance metrics

Lead cross-functional initiatives involving Product, Engineering, and Partnership teams to enhance reliability and operational efficiency

Own incident management processes and partner communications, ensuring quick resolution and minimal business impact

Develop and maintain executive-level relationships with key partners, facilitating strategic alignment between Amazon leadership and partner stakeholders

Identify and implement scalable solutions to streamline operations and enhance partnership effectiveness

Analyze operational data to drive insights and inform strategic decision‑making

About the team You’ll join a dynamic team responsible for Amazon’s payment capabilities across Latin America. We focus on delivering friction‑less payment experiences while ensuring operational excellence and cost efficiency. This role offers significant visibility and impact potential within one of Amazon’s fastest‑growing regions.

Basic Qualifications

Bachelor’s degree with 5+ years of relevant experience or Master’s degree with 3+ years of relevant experience in payments/financial services

Demonstrated experience in managing complex, cross‑functional programs with multiple stakeholders

Strong understanding of payment ecosystems, particularly credit card payment methods and processing

Proven track record of analyzing performance metrics and implementing data‑driven improvements

Excellent stakeholder management skills, with experience managing both internal and external relationships

Strong business judgment and ability to make strategic trade‑offs

Excellent verbal and written communication skills with ability to engage at all levels

Preferred Qualifications

Basic to intermediate SQL proficiency

Deep knowledge of card network (Visa, Mastercard) operations and international payment transactions

Experience working in acquirer, fintech, or scale‑up environments

MBA or relevant advanced degree

Experience working in payments industry in LATAM or any emerging market

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.

#J-18808-Ljbffr