Hilton Worldwide, Inc.
Communications Operator - Signia by Hilton Atlanta
Hilton Worldwide, Inc., Atlanta, Georgia, United States, 30383
Overview
Communications Operator - Signia by Hilton Atlanta (HOT0C2LZ) With the legendary Georgia World Congress Center as our backdrop, Signia by Hilton Atlanta holds a 976-room milestone property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets! We have 20+ associates that report to our Director of Rooms. Shift Pattern:
Full Time Open Availability (Weekdays, weekends, holidays as needed) Between the hours of 6:30am - 11:30pm, both shifts are required Pay Range:
$17.00 per hour Responsibilities
Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner Provide information and demonstrate knowledge of all hotel facilities and services Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc. Qualifications / What we are looking for
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We\'re passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We\'re leaders in our industry and in our communities. Teamwork - We\'re team players in everything we do. Ownership - We\'re the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Customer Focus Benefits
Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
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Communications Operator - Signia by Hilton Atlanta (HOT0C2LZ) With the legendary Georgia World Congress Center as our backdrop, Signia by Hilton Atlanta holds a 976-room milestone property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets! We have 20+ associates that report to our Director of Rooms. Shift Pattern:
Full Time Open Availability (Weekdays, weekends, holidays as needed) Between the hours of 6:30am - 11:30pm, both shifts are required Pay Range:
$17.00 per hour Responsibilities
Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner Provide information and demonstrate knowledge of all hotel facilities and services Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc. Qualifications / What we are looking for
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We\'re passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We\'re leaders in our industry and in our communities. Teamwork - We\'re team players in everything we do. Ownership - We\'re the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Customer Focus Benefits
Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
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