Adventist Health
Patient Access Scheduling Representative, Full Time, Days, Primary Care
Adventist Health, Kailua, Hawaii, United States, 96734
Patient Access Scheduling Representative, Full Time, Days, Primary Care
Location: Kailua, Castle Health – a leading provider of comprehensive care on O’ahu since 1963. Job Summary
Facilitates patient medical and financial clearance using clinical judgment and communication skills to resolve access, authorization, and scheduling challenges. Applies substantial knowledge and experience to complete a wide range of activities with varying difficulty while managing sensitive confidential information. Education and Work Experience
High School Education/GED or equivalent – Preferred Associate’s/Technical Degree or equivalent combination of education/experience – Preferred Two years’ healthcare experience – Preferred Essential Functions
Coordinates and schedules patient care for all wellness programs; facilitates communication between scheduling staff and all user departments, physicians, and patient clients. Answers telephone inquiries regarding physician referrals and covers front desk duties when needed; maintains patient scheduling database. Collaborates with patient financial services (PFS) to ensure appropriate authorizations are obtained in accordance with PFS policy and procedure; submits documentation for retro-authorization as appropriate, files and appeals denial of services. Develops monthly Wellness newsletter, updates website and develops promotional flyers; actively participates in training; performs other duties as assigned by department leadership. Organizational Requirements
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. About E-Verify
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. Seniority level
Entry level Employment type
Full-time Job function
Health Care Provider
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Location: Kailua, Castle Health – a leading provider of comprehensive care on O’ahu since 1963. Job Summary
Facilitates patient medical and financial clearance using clinical judgment and communication skills to resolve access, authorization, and scheduling challenges. Applies substantial knowledge and experience to complete a wide range of activities with varying difficulty while managing sensitive confidential information. Education and Work Experience
High School Education/GED or equivalent – Preferred Associate’s/Technical Degree or equivalent combination of education/experience – Preferred Two years’ healthcare experience – Preferred Essential Functions
Coordinates and schedules patient care for all wellness programs; facilitates communication between scheduling staff and all user departments, physicians, and patient clients. Answers telephone inquiries regarding physician referrals and covers front desk duties when needed; maintains patient scheduling database. Collaborates with patient financial services (PFS) to ensure appropriate authorizations are obtained in accordance with PFS policy and procedure; submits documentation for retro-authorization as appropriate, files and appeals denial of services. Develops monthly Wellness newsletter, updates website and develops promotional flyers; actively participates in training; performs other duties as assigned by department leadership. Organizational Requirements
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. About E-Verify
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. Seniority level
Entry level Employment type
Full-time Job function
Health Care Provider
#J-18808-Ljbffr