Big City Optical
ABO Certified Optician at Big City Optical
Big City Optical is a leading firm in the optical industry, recognized for our innovative products and commitment to excellence. We are currently seeking an ABO Certified Optician to join our team and support the company’s mission of providing preeminent eye care in our communities. Responsibilities Act as the main point of contact for new and current patients, working with the optometrist’s recommendations to match lenses, frames, and combinations to meet the patient’s vision needs. Accurately fit, measure, and adjust eyeglasses and contact lenses to ensure a comfortable and optimal vision experience for each patient. Educate patients on lens options, including features and benefits, to help them make informed decisions. Maintain up-to-date knowledge of eyewear trends and advancements in lens technology. Monitor orders and update patients on any delays; conduct quality assessments of orders prior to patient pickup. Collaborate with colleagues to manage inventory, including ordering, receiving, organizing frames and lens supplies, and participate in off-hours inventory counts as needed. Provide excellent customer service and resolve issues professionally. Perform administrative tasks related to patient records, store operations, and insurance billing. Conduct follow-up calls to check on patients and proactively advise on appointment availability. Additional responsibilities as assigned to support the overall success of the store. Requirements Minimum 1 year experience. Active certification through the American Board of Opticianry (ABO). Excellent communication and interpersonal skills, with the ability to engage effectively with diverse clientele. Detail-oriented with strong organizational and time management skills. Ability to work collaboratively in a team environment. Adhere to company policies on attendance, dress code, and workplace safety. Reliable transportation and willingness to travel up to 10 miles to support coverage at other locations as needed. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, climb-up or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Compensation Pay: $24-27 per hour Benefits Incentive Plan Participation Company subsidized Medical Insurance Company subsidized Dental Insurance Company paid Short Term Disability insurance 401(k) with 10% match Paid time off Employee discount plan Seniority level Entry level Employment type Full-time Job function Health Care Provider Retail Apparel and Fashion Referrals increase your chances of interviewing at Big City Optical by 2x We are currently accepting applications for the ABO Certified Optician role in Wilmette, IL.
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Big City Optical is a leading firm in the optical industry, recognized for our innovative products and commitment to excellence. We are currently seeking an ABO Certified Optician to join our team and support the company’s mission of providing preeminent eye care in our communities. Responsibilities Act as the main point of contact for new and current patients, working with the optometrist’s recommendations to match lenses, frames, and combinations to meet the patient’s vision needs. Accurately fit, measure, and adjust eyeglasses and contact lenses to ensure a comfortable and optimal vision experience for each patient. Educate patients on lens options, including features and benefits, to help them make informed decisions. Maintain up-to-date knowledge of eyewear trends and advancements in lens technology. Monitor orders and update patients on any delays; conduct quality assessments of orders prior to patient pickup. Collaborate with colleagues to manage inventory, including ordering, receiving, organizing frames and lens supplies, and participate in off-hours inventory counts as needed. Provide excellent customer service and resolve issues professionally. Perform administrative tasks related to patient records, store operations, and insurance billing. Conduct follow-up calls to check on patients and proactively advise on appointment availability. Additional responsibilities as assigned to support the overall success of the store. Requirements Minimum 1 year experience. Active certification through the American Board of Opticianry (ABO). Excellent communication and interpersonal skills, with the ability to engage effectively with diverse clientele. Detail-oriented with strong organizational and time management skills. Ability to work collaboratively in a team environment. Adhere to company policies on attendance, dress code, and workplace safety. Reliable transportation and willingness to travel up to 10 miles to support coverage at other locations as needed. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, climb-up or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Compensation Pay: $24-27 per hour Benefits Incentive Plan Participation Company subsidized Medical Insurance Company subsidized Dental Insurance Company paid Short Term Disability insurance 401(k) with 10% match Paid time off Employee discount plan Seniority level Entry level Employment type Full-time Job function Health Care Provider Retail Apparel and Fashion Referrals increase your chances of interviewing at Big City Optical by 2x We are currently accepting applications for the ABO Certified Optician role in Wilmette, IL.
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