San Bernardino County
Care Coordinator - ECM Contract*
San Bernardino County, California, Missouri, United States, 65018
Overview
San Bernardino County is recruiting for a
Care Coordinator
assigned to the Enhanced Care Management (ECM) program. The incumbent will identify patients coming in for routine or specialty visits who are eligible to be assigned an ECM member for enhanced patient-to-provider engagement. Responsibilities
Conduct daily scrubs of enrolled patients to identify those coming into the clinic for PCP or specialty visits to assign ECM team member for patient engagement. Scrub inpatient census lists and patient alerts in Care Director to identify patients with new hospitalization or ED visits. Prepare and present assigned patients in SCR meetings. Participate in SCR meetings, serving as the scribe to enter SCR notes into the database, track meeting time, and help move meetings along. Build a supportive working relationship with patients to understand their needs and deficits from the patient’s perspective. Conduct assessments including, but not limited to CHA and PHQ-9. Ensure engagement attempts and completion of tasks related to metrics for assigned patients. Provide warm hand-offs to other ECM team roles as appropriate to enhance patient care. ECM program description
The
Enhanced Care Management (ECM)
benefit is a foundational component of CalAIM. ECM is a whole-person, interdisciplinary approach to comprehensive care management that addresses the clinical and non-clinical needs of high-cost, high-need managed care members through systematic coordination of services that is community-based, interdisciplinary, high-touch, and person-centered. The ECM program is a collaboration between the following San Bernardino County departments: Arrowhead Regional Medical Center, Department of Behavioral Health, Department of Public Health, Sheriff’s, and Probation. Benefits
Holiday leave Sick leave Vacation leave Participation in the County's PST retirement system Eligible to participate in the County's 457(b) Salary Savings Plan Eligible to participate in the Dependent Care Assistance Plan Eligible to participate in the Flexible Spending Account Conditions of Employment
Appointment:
This is a contract position which does not obtain status as a regular County employee. Working as a contract employee does not preclude you from applying for Regular positions within the County. Pre-Employment Process:
Applicants selected for these positions must pass a background investigation which includes drug testing, fingerprinting, and verification of employment history. Work schedule:
The work schedule is approximately 40 hours per week. Sponsorship:
San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Qualifications
Candidates must possess all of the following: Education:
Successful completion of a Medical Assistant program. Proof of a Medical Assistant program such as certificate or transcript is required and MUST be submitted with the application. You may attach an electronic copy to your online application or email an electronic copy to employment@hr.sbcounty.gov. Experience:
Six (6) months of full-time work experience within the past two (2) years assisting medical professionals with dressings, biopsies, treatments, procedures and performing screening tests in a medical environment. Externship/internship hours completed during a Medical Assistant program count towards the six (6) month experience. Application Procedure
Applications will be accepted until a sufficient number of qualified applications are received. To receive priority consideration, please complete and submit the online employment application and supplemental questionnaire as soon as possible. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely submission, allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once successfully submitted you will receive an onscreen confirmation and an email. It is recommended to save or print these for your records. Technical assistance:
If you require technical assistance, review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Human Resources is not responsible for issues or delays caused by your computer or browser. EEO/ADA
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation:
If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference:
Eligible veterans and their spouse or widow(er) may be awarded additional Veterans’ Preference points. For information and instructions to request Veterans’ Preference points, please refer to the Veterans’ Preference Information (Download PDF).
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San Bernardino County is recruiting for a
Care Coordinator
assigned to the Enhanced Care Management (ECM) program. The incumbent will identify patients coming in for routine or specialty visits who are eligible to be assigned an ECM member for enhanced patient-to-provider engagement. Responsibilities
Conduct daily scrubs of enrolled patients to identify those coming into the clinic for PCP or specialty visits to assign ECM team member for patient engagement. Scrub inpatient census lists and patient alerts in Care Director to identify patients with new hospitalization or ED visits. Prepare and present assigned patients in SCR meetings. Participate in SCR meetings, serving as the scribe to enter SCR notes into the database, track meeting time, and help move meetings along. Build a supportive working relationship with patients to understand their needs and deficits from the patient’s perspective. Conduct assessments including, but not limited to CHA and PHQ-9. Ensure engagement attempts and completion of tasks related to metrics for assigned patients. Provide warm hand-offs to other ECM team roles as appropriate to enhance patient care. ECM program description
The
Enhanced Care Management (ECM)
benefit is a foundational component of CalAIM. ECM is a whole-person, interdisciplinary approach to comprehensive care management that addresses the clinical and non-clinical needs of high-cost, high-need managed care members through systematic coordination of services that is community-based, interdisciplinary, high-touch, and person-centered. The ECM program is a collaboration between the following San Bernardino County departments: Arrowhead Regional Medical Center, Department of Behavioral Health, Department of Public Health, Sheriff’s, and Probation. Benefits
Holiday leave Sick leave Vacation leave Participation in the County's PST retirement system Eligible to participate in the County's 457(b) Salary Savings Plan Eligible to participate in the Dependent Care Assistance Plan Eligible to participate in the Flexible Spending Account Conditions of Employment
Appointment:
This is a contract position which does not obtain status as a regular County employee. Working as a contract employee does not preclude you from applying for Regular positions within the County. Pre-Employment Process:
Applicants selected for these positions must pass a background investigation which includes drug testing, fingerprinting, and verification of employment history. Work schedule:
The work schedule is approximately 40 hours per week. Sponsorship:
San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Qualifications
Candidates must possess all of the following: Education:
Successful completion of a Medical Assistant program. Proof of a Medical Assistant program such as certificate or transcript is required and MUST be submitted with the application. You may attach an electronic copy to your online application or email an electronic copy to employment@hr.sbcounty.gov. Experience:
Six (6) months of full-time work experience within the past two (2) years assisting medical professionals with dressings, biopsies, treatments, procedures and performing screening tests in a medical environment. Externship/internship hours completed during a Medical Assistant program count towards the six (6) month experience. Application Procedure
Applications will be accepted until a sufficient number of qualified applications are received. To receive priority consideration, please complete and submit the online employment application and supplemental questionnaire as soon as possible. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely submission, allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once successfully submitted you will receive an onscreen confirmation and an email. It is recommended to save or print these for your records. Technical assistance:
If you require technical assistance, review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Human Resources is not responsible for issues or delays caused by your computer or browser. EEO/ADA
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation:
If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference:
Eligible veterans and their spouse or widow(er) may be awarded additional Veterans’ Preference points. For information and instructions to request Veterans’ Preference points, please refer to the Veterans’ Preference Information (Download PDF).
#J-18808-Ljbffr